Our Company

Gates Hudson is a privately held company that provides comprehensive and customized Real Estate services to a diverse set of clients throughout the greater Washington, D.C. region.

Founded in 1980 and currently operating with over 700 employees, the company’s depth of experience is exemplified by its diverse local portfolio. This includes nearly 15,000 multifamily apartment units, 2.6 million square feet of office and retail space, over 34,000 condominium and community association units, as well as construction management assignments totaling over $350 million in aggregate value. Since the firm’s founding, Gates Hudson has crafted a multi-­disciplined platform of residential and commercial services to include property management, leasing, investment sales, realty services, association management, project management and technical services. We are proud to have earned the Accredited Management Organization (AMO®) designation from the Institute of Real Estate Management (IREM).

There is strength in our diversification, and our clients

benefit from a better assessment of their needs and experience timely, practical and cost effective solutions. We leverage our multi­disciplined platform and offer a diversified and experienced team to match our clients’ needs. Our hands-­on style, combined with our depth of experience and focus on the local market, positions the firm well to work effectively with both private and institutional clients alike. Further, we pride ourselves on being able to meet every need that might arise at any time in the life cycle of a given Real Estate asset.We attribute our longevity and success to an extraordinary team of people whose integrity, experience and knowledge are rivaled only by their genuine passion for providing the best services possible. We are accredited, skilled, knowledgeable, experienced and always quick to problem solve or strategize on market trends.

Sustainability

Gates Hudson fosters and promotes an environmentally conscious perspective across all enterprise divisions, implementing environmentally sustainable business practices at each of our managed properties. In doing so, we provide a healthier and more productive workplace for our employees and a better environment for our residents and tenants to thrive within; all while promoting long term value and return on investment for client partners. This is the mission of the Gates Hudson Sustainability Team: to develop and execute a sustainable real estate strategy in collaboration with client partners, residents, tenants, employees and vendors to make a positive impact on the communities in which we live and work. The key components of the Gates Hudson Sustainability Strategy include the following: Energy Efficiency, Water Efficiency, LEED® Certification and Education & Training.

Careers

Financial Analyst

Location: Fairfax, VA | Department: Gates Hudson | Type: Full Time | Min. Experience: Experienced
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Gates Hudson is seeking a Financial Analyst to join our Residential team to support to our growing company. Our ideal candidate will have two to three years of Financial Analyst experience working for a property management company or a background in real estate finances.  This is a full time position in Fairfax, VA, offering a comprehensive benefits package, a great company culture, and opportunity for growth!    

Essential Duties and Responsibilities:

  • Perform complex financial analyses, including cash flow projections and sensitive analyses;
  • Gather and evaluate economic, demographic and real estate market data;
  • Analyze monthly/quarterly property-level financial statements comparing actual to budget/proforma performance;
  • Review and assist with the managing of the annual operating budgets and rent levels;
  • Research financial strategies for each asset.  Monitor and evaluate financial operating results monthly to enhance cash flow and profitability;
  • Prepare periodic summary trend reports for senior staff and owners including per unit income and expense property comparisons, year-over-year comparisons and benchmark to industry sources;
  • Assist Senior VP of Operations in reviewing and responding to tax assessments as necessary and overseeing tax appeal issues;
  • Assist or perform analysis of potential new investments, including long-term projections and other due diligence.

Qualifications:

  • Bachelor’s Degree with excellent academic credentials;
  • Demonstrated interest in commercial real estate analysis;
  • 2-3 years of work experience in Finance, Real Estate or Accounting considered;
  • Ability to analyze qualitative and quantitative information and translate into strategic deliverables;
  • Excellent written and oral communication skills;
  • Strong proficiency with Excel, PowerPoint and Word software;
  • Ability to work independently and within a team;
  • Motivated self-starter with effective time management skills;
  • Ability to work within a fast-paced, collaborative, and entrepreneurial environment.
Learn More

Part-Time Security Patrol

Location: Bethesda, MD | Department: | Type: Part Time | Min. Experience: Mid Level
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Gates Hudson is hiring for a Security Patrol for a condominium property in Bethesda, MD.
The Security Patrol must be willing to work the following shifts: 
Saturday and Sunday and work either 12am-8am, 8am-4pm, or 4pm-12am on both days.

The ideal Security Patrol will have experience working at residential buildings/Communities. 

Job Responsibilities:

  • Secures premises
  • residents and personnel by patrolling property;
  • monitoring surveillance equipment;
  • inspecting buildings, equipment, and access points;
  • permitting entry.
  • Prevents losses and damage by reporting irregularities; informing violators of policy and procedures.


Background checks conducted, EOE

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Portfolio Manager

Location: Fairfax, VA | Department: | Type: Full Time | Min. Experience: Experienced
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Gates Hudson Community Management is in need of a Portfolio Manager in Fairfax, VA to oversee a number of condominiums in the Northern Virginia area.  
 

Gates Hudson Values:

Loyalty. We form long-lasting, genuine partnerships with each other and our clients.
Expertise. We value and encourage ongoing education, accreditation and experience. Our experience drives results.
Forthcoming. With no hidden agenda, we value transparent and honest relationships.
Superior Service. Personalized service to every customer, every time. No exceptions.
Perspective. We leverage the multidisciplinary and seasoned expertise of our team and reach practical solutions that are tailored to your unique needs. 

Essential Duties and Responsibilities

  • Complete responsibility for all management services at the property.
  • Maintain records for all aspects of the operation of each Association.
  • Prepare written Monthly Management Reports for the Board of Directors, to be discussed during scheduled Board Meetings.
    • The report includes, but is not limited to the following information: site inspections reports, progress of subcontractors and/or employee repair and maintenance work, emerging problems with grounds and building recommendations for future action, upcoming contracts, covenant violations, closed cases, insurance status reports, parking and towing violation log, and actions involving security and vandalism.
  • Prepare an annual draft budget for the Board’s review and approval.
  • Inspect and maintain all common elements to include physical plant that generates energy to all units/homes.
  • Act as the liaison for the Board of Directors.
  • Ensure that all rules and regulations that govern the Association are enforced.
  • Obtain competitive bidding for all contracts based on written specifications, with the final decision made by the Board of Directors.
  • Must have a strong background in customer service

  • Must have excellent written and verbal communications skills.

  • Effectively communicate, instruct, and motivate GHCM employees in all phases of association management policies and procedures.

  • A college degree is preferred. A High School Diploma is required.

  • The Certified Manager of Community Associations (CMCA) designation from the Community Association Institute (CAI) is preferred. 

  • Informs the Senior Portfolio Manager, Regional Vice President, Vice President of Operations, Executive Vice President of Operations, CFO and Board of Directors of personnel needs.

  • Oversee all responsibilities of the Corporate Administrative Assistant.

  • Supervision of onsite staff as applicable and ensures all deadlines are met.

  • Hires, trains, and retains professional on-site staff (as necessary) to assist the Association.
    Assist the Senior Portfolio Manager, Regional Vice President, Vice President of Operations, Executive Vice President of Operations, and CFO as directed.

  • Additional Duties as assigned 

 

Learn More

Maintenance Technician

Location: Germantown, MD | Department: | Type: Full Time | Min. Experience: Experienced
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Gates Hudson is in need of a Maintenance Technician for a property in Germantown, MD. The Maintenance Technician will conduct all business in accordance with Gates Hudson’s established policies and procedures, all Federal, State, County and Local Fair Housing Laws, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to multifamily housing 

Gates Hudson Values:  

Loyalty. We form long-lasting, genuine partnerships with each other and our clients.
Expertise. We value and encourage ongoing education, accreditation and experience. Our experience drives results.
Forthcoming. With no hidden agenda, we value transparent and honest relationships.
Superior Service. Personalized service to every customer, every time. No exceptions.
Perspective. We leverage the multidisciplinary and seasoned expertise of our team and reach practical solutions that are tailored to your unique needs.

Duties and Responsibilities: 

  • Coordinate maintenance team into a priority work schedule. 
  • Ensure maintenance coverage includes twenty-four (24) hour emergency services, and monitor the nature of the emergency service.
  • Inform Property Manager of any employee needs or concerns.
  • Assist the team with the turnover/renovation process to ensure apartments are ready for new move-ins and vacancy loss is reduced.
  • Physically inspect property and common areas each morning to detect maintenance problems that require attention.
  • Maintain maintenance shop and storage rooms in an orderly fashion and in compliance with safety regulations.
  • Coordinate and complete maintenance requests within 24 hours.
  • Perform spot inspections of tickets completed to ensure quality of workmanship in repairs and clean up for both apartments and common areas.
  • Work turnover every day, and ensure all apartments are in “rent ready” condition within seven (7) days of move-out.
  • Ensure the performance of all contractors to contract specifications and advise the Property Manager of any shortcomings. 
  • Work with contractors to obtain quality performance.
  • Implement the preventative maintenance program for the property is according to Gates Hudson policy and procedure.
  • Schedule and perform routine and preventative maintenance on all appropriate equipment on a regular basis. Inspect and maintain all tools are in excellent condition.
  • Additional duties as assigned  

 

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Temporary Part-Time Weekend Concierge

Location: Arlington, VA | Department: | Type: Part Time | Min. Experience: Entry Level
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Gates Hudson is a full service real estate company headquartered in Fairfax, VA. Our company is looking to add a Temporary Part-Time at a property in Arlington, VA. This position is Saturday and Sunday 4pm-12am. Candidates for this position must be dynamic, energetic, and must show excellent customer service.  

Qualifications:

  • Ability to successfully provide excellent customer service to residents
  • Excellent organizational skills and strong attention to detail
  • Professional demeanor with great verbal and written communication skills
  • Basic computer Skills
  • Must be a team player with a positive attitude
  • Yardi Knowledge Preferred

As an award winning management company, we place strong emphasis on:

  • Training and educational opportunities
  • Team work
  • Promotion from within
  • Recognized excellence through performance awards
  • Competitive salary, benefits and 401(k).

Please apply for immediate consideration. 

Learn More

Temporary Part-Time Concierge

Location: Arlington, VA | Department: | Type: Part Time | Min. Experience: Entry Level
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Gates Hudson is a full service real estate company headquartered in Fairfax, VA. Our company is looking to add a Temporary Part-Time at a property in Arlington, VA. This position is Tuesday-Friday from 4pm-12am. Candidates for this position must be dynamic, energetic, and must show excellent customer service.  

Qualifications:

  • Ability to successfully provide excellent customer service to residents
  • Excellent organizational skills and strong attention to detail
  • Professional demeanor with great verbal and written communication skills
  • Basic computer Skills
  • Must be a team player with a positive attitude
  • Yardi Knowledge Preferred

As an award winning management company, we place strong emphasis on:

  • Training and educational opportunities
  • Team work
  • Promotion from within
  • Recognized excellence through performance awards
  • Competitive salary, benefits and 401(k).

Please apply for immediate consideration. 

Learn More

Community Manager

Location: Arlington, VA | Department: | Type: Full Time | Min. Experience: Mid Level
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Gates Hudson Community Management firm is looking for an experienced Community Manager for a Luxury condominium association located in Arlington, VA. Ideal professional must have at least 2-5 years experience in community association management. We are looking for a dedicated self-starter that is detail-oriented with the ability to multi task and follow through on tasks to completion. Exceptional customer service and follow up skills required. Knowledge of MS Office required. Candidates with professional CMCA preferred.

Essential Duties and Responsibilities:

  •  Meet all reporting deadlines and maintain an activity calendar to ensure that tasks are completed.
  •  Maintain all office files and records in accordance with GHCM’s policy and standard business practice.
  •  Board Meeting Attendance as required per Management Agreement.
  • Draft the occasional request for proposals from contractors on an as needed basis.
  • Submit weekly reports and an updated task list to the Board of Directors.
  •  Ensure routine expenditures are consistent with the Association’s owner approved budget.
  •  Control purchases and utilize the approved vendor lists.
  •  Process property invoices in accordance with established GHCM’s policy and submit invoices with purchase orders and required reports weekly.
  •  Maintain records for all transactions conducted on-site.
  • Maintain a positive customer service attitude.
  •  Promote goodwill among owners, residents, coworkers, and contractors/vendors.
  • Apply policy in a fair, uniform manner to ensure consistent policy enforcement for all residents.
  • Implement the Association’s and GHCM’s policies and procedures regarding Rules and Regulations.
  •  Ensure that all Owner/Resident requests and issues are handled in a timely manner and on a priority basis per policy (emergencies first; thereafter, first-come, first-served basis).
  •  Assist with repair order/service request follow-up, e.g., monitoring tickets awaiting parts, ensuring satisfactory completion of repairs.
  • Where in-unit resident services are to be bundled and coordinated to save money or for efficiency, service schedules, procedures and costs will be communicated to participating residents and contractors in a timely manner.
  •  Supervision of onsite staff as applicable and ensures all deadlines are met.
  •  Prepare the office work schedule for the maintenance staff, front desk staff and other staff as applicable..
  • Perform regular building and ground inspections and provide written reports; prepare and dispatch repair orders as necessary; ensure consistent, positive curb appeal.
  •  Supervise contractors to ensure compliance with contract specifications.

Knowledge and Skills

  •  Must have a strong background in customer service.
  •  Must be able to clearly convey information through written and verbal communications.
  •  The Certified Manager of Community Associations (CMCA) designation from the Community Association Institute (CAI) is preferred.
  •  1-2 years’ experience in Association management or a similar field.
  •  A college degree is preferred. A High School Diploma is required.
  •  A driver’s license may be required.
  •  Maintain full working knowledge of all GHCM operating policies and procedures
  •  Intermediate or advanced knowledge of Microsoft Office products, specifically Outlook, Word and Excel.
  •  Maintain full working knowledge of the 3rd party software used by GHCM to include: Jenark, Strongroom Payables Lockbox, Smartwebs Violations and community website/web portal hosts.


.

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Maintenance Technician

Location: Lorton, VA | Department: | Type: Full Time | Min. Experience: Experienced
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Gates Hudson is in need of a Maintenance Technician for a property in Lorton, VA. The Maintenance Technician will conduct all business in accordance with Gates Hudson’s established policies and procedures, all Federal, State, County and Local Fair Housing Laws, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to multifamily housing 

Gates Hudson Values:  

Loyalty. We form long-lasting, genuine partnerships with each other and our clients.
Expertise. We value and encourage ongoing education, accreditation and experience. Our experience drives results.
Forthcoming. With no hidden agenda, we value transparent and honest relationships.
Superior Service. Personalized service to every customer, every time. No exceptions.
Perspective. We leverage the multidisciplinary and seasoned expertise of our team and reach practical solutions that are tailored to your unique needs.

Duties and Responsibilities: 

 

  • Ensure maintenance coverage includes twenty-four (24) hour emergency services, and monitor the nature of the emergency service.
  • Inform Property Manager of any employee needs or concerns.
  • Assist the team with the turnover/renovation process to ensure apartments are ready for new move-ins and vacancy loss is reduced.

  • Physically inspect property and common areas each morning to detect maintenance problems that require attention.

  • Maintain maintenance shop and storage rooms in an orderly fashion and in compliance with safety regulations.
    Coordinate and complete maintenance requests within 24 hours.
    Perform spot inspections of tickets completed to ensure quality of workmanship in repairs and clean up for both apartments and common areas.
    Work turnover every day, and ensure all apartments are in “rent ready” condition within seven (7) days of move-out.
    Ensure the performance of all contractors to contract specifications and advise the Property Manager of any shortcomings. 
    Work with contractors to obtain quality performance.
    Implement the preventative maintenance program for the property is according to Gates Hudson policy and procedure.
    Schedule and perform routine and preventative maintenance on all appropriate equipment on a regular basis. Inspect and maintain all tools are in excellent condition.

  • Additional duties as assigned  

 

Learn More

Maintenance Technician

Location: Arlington, VA | Department: | Type: Full Time | Min. Experience: Experienced
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Gates Hudson is in need of a Maintenance Technician for multiple properties in Arlington, VA. The Maintenance Technician will conduct all business in accordance with Gates Hudson’s established policies and procedures, all Federal, State, County and Local Fair Housing Laws, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to multifamily housing 

Gates Hudson Values:  

Loyalty. We form long-lasting, genuine partnerships with each other and our clients.
Expertise. We value and encourage ongoing education, accreditation and experience. Our experience drives results.
Forthcoming. With no hidden agenda, we value transparent and honest relationships.
Superior Service. Personalized service to every customer, every time. No exceptions.
Perspective. We leverage the multidisciplinary and seasoned expertise of our team and reach practical solutions that are tailored to your unique needs.

Duties and Responsibilities: 

  • Ensure maintenance coverage includes twenty-four (24) hour emergency services, and monitor the nature of the emergency service.
  • Inform Property Manager of any employee needs or concerns.
  • Assist the team with the turnover/renovation process to ensure apartments are ready for new move-ins and vacancy loss is reduced.
  • Physically inspect property and common areas each morning to detect maintenance problems that require attention.
  • Maintain maintenance shop and storage rooms in an orderly fashion and in compliance with safety regulations.
  • Coordinate and complete maintenance requests within 24 hours.
  • Perform spot inspections of tickets completed to ensure quality of workmanship in repairs and clean up for both apartments and common areas.
  • Work turnover every day, and ensure all apartments are in “rent ready” condition within seven (7) days of move-out.
  • Ensure the performance of all contractors to contract specifications and advise the Property Manager of any shortcomings. 
  • Work with contractors to obtain quality performance.
  • Implement the preventative maintenance program for the property is according to Gates Hudson policy and procedure.
  • Schedule and perform routine and preventative maintenance on all appropriate equipment on a regular basis. Inspect and maintain all tools are in excellent condition.
  • Additional duties as assigned  

 

Learn More

Maintenance Technician

Location: Woodbridge, VA | Department: | Type: Full Time | Min. Experience: Experienced
x

Gates Hudson is in need of a Maintenance Technician for a property in Woodbridge, VA. The Maintenance Technician will conduct all business in accordance with Gates Hudson’s established policies and procedures, all Federal, State, County and Local Fair Housing Laws, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to multifamily housing 

Gates Hudson Values:  

Loyalty. We form long-lasting, genuine partnerships with each other and our clients.
Expertise. We value and encourage ongoing education, accreditation and experience. Our experience drives results.
Forthcoming. With no hidden agenda, we value transparent and honest relationships.
Superior Service. Personalized service to every customer, every time. No exceptions.
Perspective. We leverage the multidisciplinary and seasoned expertise of our team and reach practical solutions that are tailored to your unique needs.

Duties and Responsibilities: 

 

  • Ensure maintenance coverage includes twenty-four (24) hour emergency services, and monitor the nature of the emergency service.
  • Inform Property Manager of any employee needs or concerns.
  • Assist the team with the turnover/renovation process to ensure apartments are ready for new move-ins and vacancy loss is reduced.
  • Physically inspect property and common areas each morning to detect maintenance problems that require attention.
  • Maintain maintenance shop and storage rooms in an orderly fashion and in compliance with safety regulations.
  • Coordinate and complete maintenance requests within 24 hours.
  • Perform spot inspections of tickets completed to ensure quality of workmanship in repairs and clean up for both apartments and common areas.
  • Work turnover every day, and ensure all apartments are in “rent ready” condition within seven (7) days of move-out.
  • Ensure the performance of all contractors to contract specifications and advise the Property Manager of any shortcomings. 
  • Work with contractors to obtain quality performance.
  • Implement the preventative maintenance program for the property is according to Gates Hudson policy and procedure.
  • Schedule and perform routine and preventative maintenance on all appropriate equipment on a regular basis. Inspect and maintain all tools are in excellent condition.
  • Additional duties as assigned  

 

Learn More

Leasing Consultant

Location: Woodbridge, VA | Department: | Type: Full Time | Min. Experience: Mid Level
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Gates Hudson, a full-service property management company is seeking a full time Leasing Consultant to join a residential property in Woodbridge, VA.   If you are energetic, detail oriented, and customer service focused, please submit your resume for review.  
 

Gates Hudson Values:

Loyalty. We form long-lasting, genuine partnerships with each other and our clients.
Expertise. We value and encourage ongoing education, accreditation and experience. Our experience drives results.
Forthcoming. With no hidden agenda, we value transparent and honest relationships.
Superior Service. Personalized service to every customer, every time. No exceptions.
Perspective. We leverage the multidisciplinary and seasoned expertise of our team and reach practical solutions that are tailored to your unique needs. 

Essential Duties and Responsibilities Include: 

  • Welcome and tour prospects, qualify, determine wants and needs, professionally present community and specific apartments/condominiums while providing features and benefits.
  • Proactively manage leads, document tours and complete all leasing paperwork.
  • Ensure the entire tour route is in perfect condition.
  • Walk rent readies and check on the status of the vacant units to ensure there is a suitable number of rent ready units and partially accessorized mini model units.
  • Maintain awareness of local market conditions and trends. Contribute ideas to the Manager for marketing property and for improving resident satisfaction.
  • Answer incoming phone calls and handle accordingly whether it is a prospect call or a resident call.
  • Maintain a positive customer service attitude and promote good will among prospects, residents, coworkers and contractors.
  • Address resident concerns and requests on a timely basis to ensure resident satisfaction with management.
  • Receive telephone calls and in-person visits. Answer questions for residents about community, repairs, rent, rules, etc.
  • Ensure all maintenance repairs are handled satisfactorily by contacting residents with completed Service Requests on a weekly basis.
  • Review all notices to vacate to determine the cause of the move-out.  Make sure every attempt is made to save a potential move-out.
  • Conduct periodic inspections with residents upon move-in/move-out.
  • Assist in planning resident functions. Attend functions and participate as host for any functions as directed by the Property Manager.
  • Consistently implement policies of the community.
  • Maintain a professional, yet friendly, atmosphere in the leasing offices and other areas where prospective residents and current residents meet.

  • Ensure the entire tour route to all common area, outdoor recreational facilities, landscaping, laundry room, parking areas, etc. are in perfect condition.

  • Greet and tour prospective new residents, qualify, determine needs and preferences, professionally present community and specific apartments while communicating features and benefits; close the sale.

  • Understand how to incorporate the revenue management software into the sales presentation.

  • Additional duties as assigned  


The successful candidate will meet the following requirements:

  • High school degree or equivalent certification required.
  • At least two years of leasing experience preferred. 
  • Bilingual in Spanish preferred. 
  • Previous customer service experience, leasing and/or sales experience preferred.
  • Must have excellent written and verbal communications skills.
  • Ability to quickly develop rapport with prospective residents.
  • Must be a motivated self-starter with the ability to work well in a team setting and set goals.  
     
Learn More

Maintenance Technician

Location: Forestville, MD | Department: | Type: Full Time | Min. Experience: Experienced
x

Gates Hudson is in need of a Maintenance Technician for a property in Forestville,MD. The Maintenance Technician will conduct all business in accordance with Gates Hudson’s established policies and procedures, all Federal, State, County and Local Fair Housing Laws, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to multifamily housing 

Gates Hudson Values:  

Loyalty. We form long-lasting, genuine partnerships with each other and our clients.
Expertise. We value and encourage ongoing education, accreditation and experience. Our experience drives results.
Forthcoming. With no hidden agenda, we value transparent and honest relationships.
Superior Service. Personalized service to every customer, every time. No exceptions.
Perspective. We leverage the multidisciplinary and seasoned expertise of our team and reach practical solutions that are tailored to your unique needs.

Duties and Responsibilities: 

  • Coordinate maintenance team into a priority work schedule. 
  • Ensure maintenance coverage includes twenty-four (24) hour emergency services, and monitor the nature of the emergency service.
  • Inform Property Manager of any employee needs or concerns.
  • Assist the team with the turnover/renovation process to ensure apartments are ready for new move-ins and vacancy loss is reduced.
  • Physically inspect property and common areas each morning to detect maintenance problems that require attention.
  • Maintain maintenance shop and storage rooms in an orderly fashion and in compliance with safety regulations.
  • Coordinate and complete maintenance requests within 24 hours.
  • Perform spot inspections of tickets completed to ensure quality of workmanship in repairs and clean up for both apartments and common areas.
  • Work turnover every day, and ensure all apartments are in “rent ready” condition within seven (7) days of move-out.
  • Ensure the performance of all contractors to contract specifications and advise the Property Manager of any shortcomings. 
  • Work with contractors to obtain quality performance.
  • Implement the preventative maintenance program for the property is according to Gates Hudson policy and procedure.
  • Schedule and perform routine and preventative maintenance on all appropriate equipment on a regular basis. Inspect and maintain all tools are in excellent condition.
  • Additional duties as assigned  

 

Learn More

Maintenance Technician

Location: Alexandria, VA | Department: | Type: Full Time | Min. Experience: Experienced
x

Gates Hudson is in need of a Maintenance Technician for a property in Alexandria, VA. The Maintenance Technician will conduct all business in accordance with Gates Hudson’s established policies and procedures, all Federal, State, County and Local Fair Housing Laws, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to multifamily housing 

Gates Hudson Values:  

Loyalty. We form long-lasting, genuine partnerships with each other and our clients.
Expertise. We value and encourage ongoing education, accreditation and experience. Our experience drives results.
Forthcoming. With no hidden agenda, we value transparent and honest relationships.
Superior Service. Personalized service to every customer, every time. No exceptions.
Perspective. We leverage the multidisciplinary and seasoned expertise of our team and reach practical solutions that are tailored to your unique needs.

Duties and Responsibilities: 

 

  • Ensure maintenance coverage includes twenty-four (24) hour emergency services, and monitor the nature of the emergency service.
  • Inform Property Manager of any employee needs or concerns.
  • Assist the team with the turnover/renovation process to ensure apartments are ready for new move-ins and vacancy loss is reduced.

  • Physically inspect property and common areas each morning to detect maintenance problems that require attention.

  • Maintain maintenance shop and storage rooms in an orderly fashion and in compliance with safety regulations.
    Coordinate and complete maintenance requests within 24 hours.
    Perform spot inspections of tickets completed to ensure quality of workmanship in repairs and clean up for both apartments and common areas.
    Work turnover every day, and ensure all apartments are in “rent ready” condition within seven (7) days of move-out.
    Ensure the performance of all contractors to contract specifications and advise the Property Manager of any shortcomings. 
    Work with contractors to obtain quality performance.
    Implement the preventative maintenance program for the property is according to Gates Hudson policy and procedure.
    Schedule and perform routine and preventative maintenance on all appropriate equipment on a regular basis. Inspect and maintain all tools are in excellent condition.

  • Additional duties as assigned  

 

Learn More

Administrative Assistant

Location: Fairfax, VA | Department: | Type: Full Time | Min. Experience: Entry Level
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We are a Premier Community Association Management Firm looking for an Administrative Assistant for our office in Fairfax, VA. Please provided a cover letter with your salary requirements along with your resume. Only candidates that are well qualified will receive a call back. Background checks conducted, EOE.

Primary responsibilities:

The Administrative Assistant duties include but are not limited to, working for Portfolio Managers, assisting each with all administrative and customer service support for our clients. This position requires perceptiveness, interpersonal and organizational skills required to deal effectively with a wide range of people, including senior level executives, property managers, and outside contacts all while providing quality customer service.

The Administrative Assistant is responsible to maintain full working knowledge of all our operating, accounting policies and procedures and Jenark Access modules, intermediate or advanced knowledge of Microsoft Office systems. Knowledge of Excel and Word is a MUST.

The Administrative Assistant is responsible to maintain information for all aspects of providing support to the Portfolio Managers and our clients. This includes customer service, maintaining accurate records and files, utilizing Microsoft Office especially excel in preparing customized reports, and Outlook to respond to customer requests on a daily basis.

Administrative Assistant candidates skill requirements are:

  • Knowledge of Community Association Management a plus
  • Reliable and Dependable
  • Punctual
  • Proficient in Microsoft Office
  • Professional verbal and written communication skills
  • Knowledge of office administration and procedures
  • Strong attention to detail and accuracy
  • Effective communication skills, including writing, listening and speaking skills
  • Superior organizational and time management skills
  • Ability to multi-task and work under pressure to meet priority deadlines
  • Team Player


Hours are Monday through Friday from 8:30 a.m. to 5:00 p.m.

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Recruiting Coordinator

Location: Fairfax, VA | Department: | Type: Full Time | Min. Experience: Entry Level
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Who We Are

Gates Hudson’s corporate culture is consistent with our core values.  A high value is placed on employees at all levels and there is extensive employee interaction across all levels.  All employees are working as one unit for the “good of the whole” organization.  We believe at Gates Hudson that our culture is adaptable.  We are constantly adjusting to external conditions while taking great care to treat all employees equally and fairly.   Our corporate culture is evident as supported by all of our employees on every level (from Full-time Executive to Part-time Employee).  We view each of our employees as part of the Gates Hudson family.
 

Position Overview

Are you ready to take the next step in your career? Would you like to join a great team of HR Professionals who believe in creating a positive and healthy culture? Would you like be a part of building a foundation for associate and company growth?  Then read on...

The Recruiting Coordinator will work with the Talent Acquisition Specialist to source and hire the right people for our growing teams. The Recruiting Coordinator will assist with the development and implementation or creative and proactive sourcing and develop candidate pipelines for current and future positions. 

Duties and Responsibilities:

  • Maintain responsibly for full recruiting life cycle. 
  • Post open and future positions to internal and external sites accordingly. 
  • Add resumes to applicant tracking system and log events within the system. 
  • Assist hiring managers with developing appropriate job descriptions as needed.
  • Conduct pre-screening interviews.
  • Coordinate interviews between candidates and hiring manager(s) for open and future positions, including sending interview details to prospective candidates. 
  • Act as a point of contact for candidates throughout the process.
  • Conduct regular follow-ups with hiring managers and candidates to obtain feedback at every stage of Work on open positions with a sense of urgency the screening and interview stage.  
  • Verify references, education, and employment background.   
  • Work with HR team to schedule on-boarding.
  • Ability to handle confidential information.
  • Ability to work in a high-volume and fast paced environment.
  • Attend campus career fairs and other networking venues.

Qualifications:  

  • At least 1-2 years of previous HR experience, preferably in the area of recruiting, talent acquisition, and/or on-boarding.
  • Experience with working within and leveraging applicant tracking systems, such as UltiPro.
  • Excellent written and verbal communication skills with a strong customer service focus.
  • Excellent computer skills, including M.S. Office; especially Excel, Word, and Outlook.
  • Proficiency in the use of various social media and videoconferencing applications, including LinkedIn, FaceTime, and Skype.
  • Ability to think critically and anticipate customer needs.
  • Ability to manage time and prioritize the workload effectively.
  • A passion for serving our employees and the business; as well as a willingness to continue to expand your own capabilities.
  • Bachelor’s degree or equivalent work experience.

Gates Hudson Values: We are founded upon these core values:

  • Loyalty. We form long-lasting, genuine partnerships with each other and our clients.
  • Expertise. We value and encourage ongoing education, accreditation and experience. Our experience drives results.
  • Forthcoming. With no hidden agenda, we value transparent and honest relationships.
  • Superior Service. Personalized service to every customer, every time. No exceptions.
  • Perspective. We leverage the multidisciplinary and seasoned expertise of our team and reach practical solutions that are tailored to your unique needs.

 

 

 

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Part Time Weekend Concierge

Location: Herndon, VA | Department: | Type: Part Time | Min. Experience: Entry Level
x

Gates Hudson residential team is seeking a professional, polished, part time evening concierge for a property in Herndon, VA. The ideal candidate must be available to work Saturday and Sunday from 4pm-12am.

Overall Responsibility

The Resident Concierge is a key member of the property management team.  Resident concierge provides superior customer service, possesses detailed knowledge of company policy and procedures, and performs essential functions as they relate to the maintenance and accessibility of the building.

Essential Duties and Responsibilities: 

  • Fulfill customer/resident requests
  • Resolve resident concerns
  • Prevent solicitors from entering the community
  • Process marketing and resident account information in Yardi/Residential Portal
  • Know the emergency key procedures (Key, Track, Knox box locations, fireman elevator keys, lock-outs, etc.)
  • Monitor cameras
  • Ensure all visitors have been properly greeted and registered
  • Manage key issuance policy, and control keyboard
  • Answer phones using Company telephone greeting standards
  • Administer packages and distributes mail to resident using Company policy
  • Provide Concierge services for residents (Dry cleaning, event planning, local directions, etc.)
  • Assists residents with move-in and move-out procedures
  • Offer prospective residents information regarding the community
  • Write work orders and ensure they are given to the appropriate staff member
  • Follow-up on resident service requests
  • Conduct courtesy calls to residents (i.e. cabs, packages, deliveries)
  • Be aware of Company goals for resident satisfaction and resident retention
  • Handle all emergency situations according to the guidelines established in the Emergency Procedures manual.  This also applies to managing all keys, fobs and entry devices (Key Track, Knox box locations, fireman elevator keys, lock-outs, etc.)
  • Other duties as assigned 

Qualifications/Skills

  • Exceptional customer service and follow-through skills
  • Organizational skills
  • Outgoing personality-enjoys face to face interaction with customers
  • Self-motivated and able to work with limited supervision
  • Ability to set priorities, handle multiple tasks, and meet deadlines
  • Strong communication skills, both oral and written skills
  • Basic computer experience on Microsoft Office Products and Internet Navigation
  • College education preferred
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Director of Marketing

Location: Fairfax, VA | Department: | Type: Full Time | Min. Experience: Experienced
x

Join the movement as Gates Hudson continues its impressive and sustainable growth as one of the leading property management and investment firms within the Mid-Atlantic.  As part of a team recognized as a leader in operational and customer service excellence, The Director of Marketing – Community Performance will execute and contribute to the strategy of marketing initiatives to support the success of a growing 17,000 unit Mid-Atlantic multifamily portfolio including stabilized, turn-around and several exciting new lease-up communities.

The ideal combination of talent includes:

an understanding of submarket performance, trends & forecasts within the Greater Washington D.C. area;

a breadth of innovative experience encompassing the experiential, promotional, digital and social aspects of marketing;

an inspiring player/coach who leads by example to internal and external players they manage;

a team-oriented enthusiast, who enjoys aligning goals across key constituents, inspiring group performance, and exceeding customer service expectations;

a great communicator who is comfortable presenting and interacting directly with clients;

preferably, but not required - an appreciation for Pho (Vietnamese Noodle Soup)

Works with the Vice President, Strategic Marketing Initiatives, to develop and implement marketing plans.  Works with Operations Leaders to drive asset performance, identify opportunities and ensure client satisfaction.  Generates and interprets analytical reporting to showcase marketing performance including demand generation, conversion, adoption, lease execution and other initiatives.

Job Responsibilities:

Serves as primary marketing relationship manager to Clients.

Responsible for successful development, implementation and execution of tactical marketing strategies by Marketing Managers and the on-site staff, ensuring marketing efforts remain within budget.

Oversees day-to-day leadership responsibilities of Marketing Managers.

Responsible for managing expectations and ensuring customer satisfaction as it relates to marketing services to internal and external clients.

Maintain an ongoing in-depth knowledge of the market, competition, market trends and demographics to gain a competitive edge.

Responsible for Gates Hudson and client/property brand standard adherence.

Responsible for ensuring adherence to digital operations platform, utilizing lead management, response center, resident screening tools, property management software, revenue management system(s), customer relationship management tools, lead nurturing programs, customer retention programs, resale opportunities and social media initiatives.

Works with Marketing Managers and creative partners to develop collateral, promotional materials, presentations, signage, etc. 

Develops regular performance tracking and reporting for marketing and sales initiatives as part of optimization and modernization of sales process.

Provide ongoing feedback to team members.  Evaluate direct reports through scheduled formal written performance reviews.  Take corrective action as necessary according to company policy.  Provide recommendations for compensation adjustments, promotions and terminations.

Communicate via webinars, live presentations, social media tools, website content, training manuals and participation in major internal/external events to enhance engagement and satisfaction of internal and external clients.

Completes various human resources, financial, administrative, and other reports and analysis, and performs other duties as assigned or as necessary.

Organizational Responsibilities:

Follows established policies and procedures by monitoring and ensuring compliance with regulatory requirements, organizational standards, and operational processes related to area(s) of responsibility and reporting violations or infractions to appropriate individual(s).

Practices proper safety techniques in accordance with Company, property, and departmental policies, procedures, and standards by immediately reporting any mechanical or electrical equipment malfunctions, employee/visitor/resident injuries or accidents, or other safety issues to appropriate individual(s).

Identifies areas for improvement and offers suggestions and/or acts on opportunities to improve efficiency and productivity.

Keeps abreast of current changes in technology, processes, and standards within the industry and area(s) of responsibility by attending internal and external training classes, research and/or subscribing to the internet or other professional publications, or utilizing other appropriate method(s) to obtain business and professional information, and applies knowledge and practices to area(s) of responsibility.

Working Conditions:

Incumbents work in an office environment, but will be required to visit and inspect the leasing office, unoccupied units, amenities, and the grounds of properties within the assigned portfolio.

Knowledge, Skills, Abilities:

Demonstrated ability to read, write, and communicate effectively to develop and manage marketing and advertising campaigns, conduct and facilitate leasing sales, and marketing training, and to create and make presentations to managers, clients/owners, and on-site team members.

Demonstrated proficiency in word processing, spreadsheet, property management (preferably Yardi and Entrata), in order to develop presentation materials, and generate or complete required reports.

Broad knowledge of apartment operations and industry-related marketing concepts and terms in order to read, interpret, and apply market information to understand its impact on occupancy, traffic, retention, pricing, and revenue.

Employment history that demonstrates the application and usage of a marketing or administrative background sufficient to coordinate and support company-wide marketing and advertising initiatives and programs.

Four year degree in marketing, advertising, or business and/or equivalent experience is preferred.

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Property Manager

Location: Alexandria, VA | Department: | Type: Full Time | Min. Experience: Experienced
x

Gates Hudson Residential is seeking a Property Manager for a community in Alexandria, VA. 

The Property Manager is responsible for conducting all business in accordance with Gates Hudson’s established policies and procedures, all Federal, State, County and Local Fair Housing Laws, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to multifamily housing. 

Gates Hudson Values: 

  • Loyalty. We form long-lasting, genuine partnerships with each other and our clients.
  • Expertise. We value and encourage ongoing education, accreditation and experience. Our experience drives results.
  • Forthcoming. With no hidden agenda, we value transparent and honest relationships.
  • Superior Service. Personalized service to every customer, every time. No exceptions.
  • Perspective. We leverage the multidisciplinary and seasoned expertise of our team and reach practical solutions that are tailored to your unique needs. 

 

Duties and Responsibilities:  

  • With Regional Manager’s approval, hire and terminate on-site staff.
  • Train, motivate and supervise all on-site staff in order to achieve operational goals of property.
  • Conduct new employee indoctrination and annual performance reviews.
  • Review and approve timesheets.
  • Conduct on-going training with office staff.  This includes Fair Housing, leasing paperwork, YARDI, accounts receivable, Nexus accounts payable system, workplace safety, and any other type of training that may be needed on a daily basis.
  • Exercise direct supervision over the entire property staff
  • Maintain a positive customer service attitude and promote good will among prospects, residents, coworkers and contractors.
  • Periodic inspection with residents move-in/move-outs.
  • Review all notices to vacate to determine the cause of the move-out.  Make sure every attempt is made to save a potential move-out.
  • Deal with resident concerns and requests on a timely basis to ensure resident satisfaction with management.
  • Consistently implement policies of the community.
  • Welcome and show property to prospective new residents.  Also, handle incoming phone calls and complete appropriate paperwork.
  • Assist in the preparation of the annual budget and is responsible for staying within the established budget guidelines throughout the year.
  • Ensure routine expenditures are consistent with the property’s owner approved budget.  Control purchases and utilizes the approved vendor lists.
  • Actively maintain and report monthly variances and narratives.
  • Constant vendor/contractor communications concerning work scheduling, billings, vendor relations and certificates of insurance.
  • Responsible for processing, approving and submitting all invoices to the Corporate Office for payment on a weekly basis.
  • Responsible for maintaining and reconciling petty cash account.
  • Additional duties as assigned  

 

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Part Time Leasing Consultant

Location: Alexandria, VA | Department: | Type: Full Time | Min. Experience: Mid Level
x

Gates Hudson, a full-service property management company is seeking a part time Leasing Consultant to join a residential property in Alexandria, VA.   If you are energetic, detail oriented, and customer service focused, please submit your resume for review.  
 

Gates Hudson Values:

Loyalty. We form long-lasting, genuine partnerships with each other and our clients.
Expertise. We value and encourage ongoing education, accreditation and experience. Our experience drives results.
Forthcoming. With no hidden agenda, we value transparent and honest relationships.
Superior Service. Personalized service to every customer, every time. No exceptions.
Perspective. We leverage the multidisciplinary and seasoned expertise of our team and reach practical solutions that are tailored to your unique needs. 

Essential Duties and Responsibilities Include: 

  • Welcome and tour prospects, qualify, determine wants and needs, professionally present community and specific apartments/condominiums while providing features and benefits.
  • Proactively manage leads, document tours and complete all leasing paperwork.
  • Ensure the entire tour route is in perfect condition.
  • Walk rent readies and check on the status of the vacant units to ensure there is a suitable number of rent ready units and partially accessorized mini model units.
  • Maintain awareness of local market conditions and trends. Contribute ideas to the Manager for marketing property and for improving resident satisfaction.
  • Answer incoming phone calls and handle accordingly whether it is a prospect call or a resident call.
  • Maintain a positive customer service attitude and promote good will among prospects, residents, coworkers and contractors.
  • Address resident concerns and requests on a timely basis to ensure resident satisfaction with management.
  • Receive telephone calls and in-person visits. Answer questions for residents about community, repairs, rent, rules, etc.
  • Ensure all maintenance repairs are handled satisfactorily by contacting residents with completed Service Requests on a weekly basis.
  • Review all notices to vacate to determine the cause of the move-out.  Make sure every attempt is made to save a potential move-out.
  • Conduct periodic inspections with residents upon move-in/move-out.
  • Assist in planning resident functions. Attend functions and participate as host for any functions as directed by the Property Manager.
  • Consistently implement policies of the community.
  • Maintain a professional, yet friendly, atmosphere in the leasing offices and other areas where prospective residents and current residents meet.

  • Ensure the entire tour route to all common area, outdoor recreational facilities, landscaping, laundry room, parking areas, etc. are in perfect condition.

  • Greet and tour prospective new residents, qualify, determine needs and preferences, professionally present community and specific apartments while communicating features and benefits; close the sale.

  • Understand how to incorporate the revenue management software into the sales presentation.

  • Additional duties as assigned  


The successful candidate will meet the following requirements:

  • High school degree or equivalent certification required.
  • At least two years of leasing experience preferred. 
  • Bilingual in Spanish preferred. 
  • Previous customer service experience, leasing and/or sales experience preferred.
  • Must have excellent written and verbal communications skills.
  • Ability to quickly develop rapport with prospective residents.
  • Must be a motivated self-starter with the ability to work well in a team setting and set goals.  
     
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Maintenance Technician

Location: Capital Heights, MD | Department: | Type: Full Time | Min. Experience: Experienced
x

Gates Hudson is in need of a Maintenance Technician for a property in Capital Heights, MD. The Maintenance Technician will conduct all business in accordance with Gates Hudson’s established policies and procedures, all Federal, State, County and Local Fair Housing Laws, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to multifamily housing 

Gates Hudson Values:  

Loyalty. We form long-lasting, genuine partnerships with each other and our clients.
Expertise. We value and encourage ongoing education, accreditation and experience. Our experience drives results.
Forthcoming. With no hidden agenda, we value transparent and honest relationships.
Superior Service. Personalized service to every customer, every time. No exceptions.
Perspective. We leverage the multidisciplinary and seasoned expertise of our team and reach practical solutions that are tailored to your unique needs.

Duties and Responsibilities: 

  • Coordinate maintenance team into a priority work schedule. 
  • Ensure maintenance coverage includes twenty-four (24) hour emergency services, and monitor the nature of the emergency service.
  • Inform Property Manager of any employee needs or concerns.
  • Assist the team with the turnover/renovation process to ensure apartments are ready for new move-ins and vacancy loss is reduced.
  • Physically inspect property and common areas each morning to detect maintenance problems that require attention.
  • Maintain maintenance shop and storage rooms in an orderly fashion and in compliance with safety regulations.
  • Coordinate and complete maintenance requests within 24 hours.
  • Perform spot inspections of tickets completed to ensure quality of workmanship in repairs and clean up for both apartments and common areas.
  • Work turnover every day, and ensure all apartments are in “rent ready” condition within seven (7) days of move-out.
  • Ensure the performance of all contractors to contract specifications and advise the Property Manager of any shortcomings. 
  • Work with contractors to obtain quality performance.
  • Implement the preventative maintenance program for the property is according to Gates Hudson policy and procedure.
  • Schedule and perform routine and preventative maintenance on all appropriate equipment on a regular basis. Inspect and maintain all tools are in excellent condition.
  • Additional duties as assigned  

 

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Part Time Overnight Concierge

Location: Crystal City, VA | Department: | Type: Part Time | Min. Experience: Entry Level
x

Gates Hudson residential team is seeking a professional, polished, part time evening concierge for a property in Crystal City, VA. The ideal candidate must be available to work Fridays and Saturdays 11:00pm-7:00am.  

Overall Responsibility

The Resident Concierge is a key member of the property management team.  Resident concierge provides superior customer service, possesses detailed knowledge of company policy and procedures, and performs essential functions as they relate to the maintenance and accessibility of the building.

Essential Duties and Responsibilities: 

  • Fulfill customer/resident requests
  • Resolve resident concerns
  • Prevent solicitors from entering the community
  • Process marketing and resident account information in Yardi/Residential Portal
  • Know the emergency key procedures (Key, Track, Knox box locations, fireman elevator keys, lock-outs, etc.)
  • Monitor cameras
  • Ensure all visitors have been properly greeted and registered
  • Manage key issuance policy, and control keyboard
  • Answer phones using Company telephone greeting standards
  • Administer packages and distributes mail to resident using Company policy
  • Provide Concierge services for residents (Dry cleaning, event planning, local directions, etc.)
  • Assists residents with move-in and move-out procedures
  • Offer prospective residents information regarding the community
  • Write work orders and ensure they are given to the appropriate staff member
  • Follow-up on resident service requests
  • Conduct courtesy calls to residents (i.e. cabs, packages, deliveries)
  • Be aware of Company goals for resident satisfaction and resident retention
  • Handle all emergency situations according to the guidelines established in the Emergency Procedures manual.  This also applies to managing all keys, fobs and entry devices (Key Track, Knox box locations, fireman elevator keys, lock-outs, etc.)
  • Other duties as assigned 

Qualifications/Skills

  • Exceptional customer service and follow-through skills
  • Organizational skills
  • Outgoing personality-enjoys face to face interaction with customers
  • Self-motivated and able to work with limited supervision
  • Ability to set priorities, handle multiple tasks, and meet deadlines
  • Strong communication skills, both oral and written skills
  • Basic computer experience on Microsoft Office Products and Internet Navigation
  • College education preferred
Learn More

Leasing Consultant

Location: Germantown, MD | Department: | Type: Full Time | Min. Experience: Mid Level
x

Gates Hudson, a full-service property management company is seeking a full time Leasing Consultant to join a residential property in Germantown, MD.  If you are energetic, detail oriented, and customer service focused, please submit your resume for review.  
 

Gates Hudson Values:

Loyalty. We form long-lasting, genuine partnerships with each other and our clients.
Expertise. We value and encourage ongoing education, accreditation and experience. Our experience drives results.
Forthcoming. With no hidden agenda, we value transparent and honest relationships.
Superior Service. Personalized service to every customer, every time. No exceptions.
Perspective. We leverage the multidisciplinary and seasoned expertise of our team and reach practical solutions that are tailored to your unique needs. 

Essential Duties and Responsibilities Include: 

  • Welcome and tour prospects, qualify, determine wants and needs, professionally present community and specific apartments/condominiums while providing features and benefits.
  • Proactively manage leads, document tours and complete all leasing paperwork.
  • Ensure the entire tour route is in perfect condition.
  • Walk rent readies and check on the status of the vacant units to ensure there is a suitable number of rent ready units and partially accessorized mini model units.
  • Maintain awareness of local market conditions and trends. Contribute ideas to the Manager for marketing property and for improving resident satisfaction.
  • Answer incoming phone calls and handle accordingly whether it is a prospect call or a resident call.
  • Maintain a positive customer service attitude and promote good will among prospects, residents, coworkers and contractors.
  • Address resident concerns and requests on a timely basis to ensure resident satisfaction with management.
  • Receive telephone calls and in-person visits. Answer questions for residents about community, repairs, rent, rules, etc.
  • Ensure all maintenance repairs are handled satisfactorily by contacting residents with completed Service Requests on a weekly basis.
  • Review all notices to vacate to determine the cause of the move-out.  Make sure every attempt is made to save a potential move-out.
  • Conduct periodic inspections with residents upon move-in/move-out.
  • Assist in planning resident functions. Attend functions and participate as host for any functions as directed by the Property Manager.
  • Consistently implement policies of the community.
  • Maintain a professional, yet friendly, atmosphere in the leasing offices and other areas where prospective residents and current residents meet.

  • Ensure the entire tour route to all common area, outdoor recreational facilities, landscaping, laundry room, parking areas, etc. are in perfect condition.

  • Greet and tour prospective new residents, qualify, determine needs and preferences, professionally present community and specific apartments while communicating features and benefits; close the sale.

  • Understand how to incorporate the revenue management software into the sales presentation.

  • Additional duties as assigned  


The successful candidate will meet the following requirements:

  • High school degree or equivalent certification required.
  • At least two years of leasing experience preferred. 
  • Bilingual in Spanish preferred. 
  • Previous customer service experience, leasing and/or sales experience preferred.
  • Must have excellent written and verbal communications skills.
  • Ability to quickly develop rapport with prospective residents.
  • Must be a motivated self-starter with the ability to work well in a team setting and set goals.  
     
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Commercial Property Manager

Location: Fairfax, VA | Department: | Type: Full Time | Min. Experience: Manager/Supervisor
x

The Property Manager is responsible for all the day-to-day financial and operational aspects of his/her given property assignments in compliance with the management agreement and established company policy and industry best practices.  The Property Manager provides the highest levels of customer service to the tenants while serving the interests of the client and protecting its investment in the asset.

The Property Manager regularly performs these duties:

  • Coordinates with accounting, lease administration and other departmental personnel to ensure that all accounting functions are performed accurately and the resulting financial reporting is prepared and delivered to the client within agreed upon timeframes.
  • The Property Manager is responsible for preparing the annual operating budget and then managing income and expenses in compliance with the client approved budget.  He/She aggressively monitors monthly rent payments and initiates appropriate collection procedures to mitigate delinquencies.  He/She also ensures that property invoices are reviewed, approved and processed on a timely basis.
  • Works with appropriate maintenance staff and various contractors to ensure that each property under management operates in a safe and efficient manner with a focus on tenant satisfaction/retention.
  • Oversees the scheduling of maintenance labor, including planned absences, to ensure adequate coverage is provided at each property during normal operating hours and in the event of planned afterhours work or emergency situations.
  • Manages vendor relationships to ensure the client receives the best value for contracted good and services.  He/She regularly monitors vendor performance and competitively bids all service contracts.
  • Regularly inspects each property managed with the appropriate maintenance staff or contractors to detect and promptly address any deficiencies found.
  • Engages with brokers or other marketing personnel, maintains attractive curb appeal and controls expenses to enhance market competitiveness and facilitate the leasing process.
  • Coordinates with architects, engineers, project managers, maintenance staff and construction personnel to oversee and deliver capital tenant and building improvements with as little disruption to normal property operations as possible.
  • Assists senior departmental management with the transition of property assignment into and out of the company portfolio and other various departmental initiatives as required.

Qualifications: 

This position requires:

  • Bachelor’s or Associate’s degree required.  Industry training and trade designations preferred.
  • A minimum of five (5) years of related experience required.

The successful incumbent will have:

  • The Property Manager must be well rounded and have a solid grasp of a variety of professional disciplines including accounting, financial reporting, enforcement of legal documents such as leases and service contract, customer service and communication, insurance, tax matters, personnel management, building operations, construction and marketing. He/She must be highly proficient in the use of standard business software tools like Word®, Excel® and PowerPoint®, as well as, specialty property management financial reporting software like Yardi® or MRI®.  Prior experience utilizing work ticket and preventive maintenance software like WorkSpeed® or Building Engines® is also recommended.

Supervision Responsibilities:

  • Property Managers directly supervises maintenance staff, a Property Administrators and various contractor personnel. 
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Executive Assistant

Location: Fairfax, VA | Department: | Type: Full Time | Min. Experience: Entry Level
x

Gates Hudson Community Management is in need of an Executive Assistant to support to senior managers here at our corporate Fairfax Office.  The Executive Assistant duties include but are not limited to working for the Vice President of Operations and Regional Vice President assisting with all administrative and customer service support for GHCM clients. This position must have the perceptiveness, interpersonal and organizational skills required to deal effectively with a wide range of people, including senior level executives, community managers and outside contacts all while providing quality customer service.

 

Essential Duties and Responsibilities: 

 

  • Maintain information for all aspects of providing administrative support to the Vice President of Operations and Regional Vice President and assigned Portfolio Manager(s). This includes customer service, filing, and maintaining accurate records.
  • Handle calls from owners, vendors, agents, Community Managers, and Assistant Community Managers and provide excellent customer service.
  • Monthly billing of non-routine services to properties (i.e. Schedule A charges – mailings, notices, monthly statement packages, etc.) and monthly postage meter report.
  • Communicate with vendors on behalf of the Portfolio Manager/Board when problems arise (e.g. obtain W-9, insurance liability certificate, answer vendor questions).
  • Assist owners and/or residents with questions pertaining to Association rules & regulations and By-Laws (e.g. Parking permits, pool applications, etc.).
  • Assist owners and/or resident with questions regarding move-in/out procedures (e.g. fees, access cards/coding, elevator reservation, etc.)
  • Process invoices in timely manner for Portfolio Manager review and approval.
  • Ordering and programming key fobs, etc. for properties as instructed by assigned Portfolio Manager.
  • Maintain calendars.
  • Schedule and coordinate meetings and conference calls.
  • Prepare agendas and reports for meetings as needed.
  • Ensure GHCM conference rooms are cleaned and organized.
  • Ensure assigned employee’s payroll has been entered correctly and is complete each pay period. Approve bi-weekly timesheets as assigned.
  • Monitor absence and maintain vacation and elective holiday schedules.
  • Maintain a clean and healthy work environment (receptionist area, copier room, supply room, kitchen/breakroom area, conference rooms.)
  • Assist with internal set up for email, phone and Jenark securities for employees.
  • Assist in preparation for corporate functions.
  • Provide backup support to other Executive Assistant(s) when needed.
  • Assist assigned Portfolio Managers(s) with administrative requests and in meeting all reporting deadlines. Includes tracking and renewing property elevator certificates, insurance certificates, and FHA approval documents.
  • Assist with additional assignments requested by the Vice President of Operations, Regional Vice President and assigned Portfolio Manager(s).

Knowledge and Skills

  • High School Diploma.
  • Must have 3-5 years’ experience in the industry or related office position.
  • Maintain full working knowledge of all GHCM operating policies and procedures.
  • Maintain full working knowledge of Microsoft Office products, specifically Outlook, Word and Excel.
  • Maintain full working knowledge of the 3rd party software used by GHCM to include: Jenark, Strongroom Payables Lockbox, Smartwebs Violations and community website/web portal hosts.
  • General knowledge of Internet use and using Internet browsers, to include changing/creating passwords and security question answers and bookmarking web addresses.
  • Ability to work independently and also as a productive member of a team.
  • A driver’s license may be required.
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Portfolio Manager

Location: Washington, DC | Department: | Type: Full Time | Min. Experience: Experienced
x

Gates Hudson Community Management is in need of a Portfolio Manager  to support a number of condominiums in Washington DC. This is a full time position offering a comprehensive benefits package and opportunity for growth.    
 

Gates Hudson Values:

Loyalty. We form long-lasting, genuine partnerships with each other and our clients.
Expertise. We value and encourage ongoing education, accreditation and experience. Our experience drives results.
Forthcoming. With no hidden agenda, we value transparent and honest relationships.
Superior Service. Personalized service to every customer, every time. No exceptions.
Perspective. We leverage the multidisciplinary and seasoned expertise of our team and reach practical solutions that are tailored to your unique needs. 

Essential Duties and Responsibilities

  • Complete responsibility for all management services at the property.
  • Maintain records for all aspects of the operation of each Association.
  • Prepare written Monthly Management Reports for the Board of Directors, to be discussed during scheduled Board Meetings.
    • The report includes, but is not limited to the following information: site inspections reports, progress of subcontractors and/or employee repair and maintenance work, emerging problems with grounds and building recommendations for future action, upcoming contracts, covenant violations, closed cases, insurance status reports, parking and towing violation log, and actions involving security and vandalism.
  • Prepare an annual draft budget for the Board’s review and approval.
  • Inspect and maintain all common elements to include physical plant that generates energy to all units/homes.
  • Act as the liaison for the Board of Directors.
  • Ensure that all rules and regulations that govern the Association are enforced.
  • Obtain competitive bidding for all contracts based on written specifications, with the final decision made by the Board of Directors.
  • Must have a strong background in customer service

  • Must have excellent written and verbal communications skills.

  • Effectively communicate, instruct, and motivate GHCM employees in all phases of association management policies and procedures.

  • A college degree is preferred. A High School Diploma is required.

  • The Certified Manager of Community Associations (CMCA) designation from the Community Association Institute (CAI) is preferred. 

  • Informs the Senior Portfolio Manager, Regional Vice President, Vice President of Operations, Executive Vice President of Operations, CFO and Board of Directors of personnel needs.

  • Oversee all responsibilities of the Corporate Administrative Assistant.

  • Supervision of onsite staff as applicable and ensures all deadlines are met.

  • Hires, trains, and retains professional on-site staff (as necessary) to assist the Association.
    Assist the Senior Portfolio Manager, Regional Vice President, Vice President of Operations, Executive Vice President of Operations, and CFO as directed.

  • Additional Duties as assigned 

 

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Community Manager

Location: Washington, DC | Department: | Type: Full Time | Min. Experience: Mid Level
x

Gates Hudson Community Management firm is looking for an experienced Community Manager for a Luxury condominium association located in Washington, DC . We are looking for a dedicated self-starter that is detail-oriented with the ability to multi task and follow through on tasks to completion. Exceptional customer service and follow up skills required. Knowledge of MS Office required. Candidates with professional CMCA preferred.

Essential Duties and Responsibilities:

  •  Meet all reporting deadlines and maintain an activity calendar to ensure that tasks are completed.
  •  Maintain all office files and records in accordance with GHCM’s policy and standard business practice.
  •  Board Meeting Attendance as required per Management Agreement.
  • Draft the occasional request for proposals from contractors on an as needed basis.
  • Submit weekly reports and an updated task list to the Board of Directors.
  •  Ensure routine expenditures are consistent with the Association’s owner approved budget.
  •  Control purchases and utilize the approved vendor lists.
  •  Process property invoices in accordance with established GHCM’s policy and submit invoices with purchase orders and required reports weekly.
  •  Maintain records for all transactions conducted on-site.
  • Maintain a positive customer service attitude.
  •  Promote goodwill among owners, residents, coworkers, and contractors/vendors.
  • Apply policy in a fair, uniform manner to ensure consistent policy enforcement for all residents.
  • Implement the Association’s and GHCM’s policies and procedures regarding Rules and Regulations.
  •  Ensure that all Owner/Resident requests and issues are handled in a timely manner and on a priority basis per policy (emergencies first; thereafter, first-come, first-served basis).
  •  Assist with repair order/service request follow-up, e.g., monitoring tickets awaiting parts, ensuring satisfactory completion of repairs.
  • Where in-unit resident services are to be bundled and coordinated to save money or for efficiency, service schedules, procedures and costs will be communicated to participating residents and contractors in a timely manner.
  •  Supervision of onsite staff as applicable and ensures all deadlines are met.
  •  Prepare the office work schedule for the maintenance staff, front desk staff and other staff as applicable..
  • Perform regular building and ground inspections and provide written reports; prepare and dispatch repair orders as necessary; ensure consistent, positive curb appeal.
  •  Supervise contractors to ensure compliance with contract specifications.

Knowledge and Skills

  • Must have a strong background in customer service.
  • Must be able to clearly convey information through written and verbal communications.
  • The Certified Manager of Community Associations (CMCA) designation from the Community Association Institute (CAI) is preferred.
  • 1-2 years’ experience in Association management or a similar field.
  • A college degree is preferred. A High School Diploma is required.
  • A driver’s license may be required.
  • Maintain full working knowledge of all GHCM operating policies and procedures
  • Intermediate or advanced knowledge of Microsoft Office products, specifically Outlook, Word and Excel.
  •  Maintain full working knowledge of the 3rd party software used by GHCM to include: Jenark, Strongroom Payables Lockbox, Smartwebs Violations and community website/web portal hosts.

 

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Leasing Consultant

Location: Columbia, MD | Department: | Type: Full Time | Min. Experience: Mid Level
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Gates Hudson, a full-service property management company is seeking a Full Time Leasing Consultant to join our residential team to support two properties in Columbia, MD and Glen Burnie, MD. If you are energetic, detail oriented, and customer service focused, please submit your resume for review.  
 

Gates Hudson Values:

Loyalty. We form long-lasting, genuine partnerships with each other and our clients.
Expertise. We value and encourage ongoing education, accreditation and experience. Our experience drives results.
Forthcoming. With no hidden agenda, we value transparent and honest relationships.
Superior Service. Personalized service to every customer, every time. No exceptions.
Perspective. We leverage the multidisciplinary and seasoned expertise of our team and reach practical solutions that are tailored to your unique needs. 

Essential Duties and Responsibilities Include: 

  • Welcome and tour prospects, qualify, determine wants and needs, professionally present community and specific apartments/condominiums while providing features and benefits.
  • Proactively manage leads, document tours and complete all leasing paperwork.
  • Ensure the entire tour route is in perfect condition.
  • Walk rent readies and check on the status of the vacant units to ensure there is a suitable number of rent ready units and partially accessorized mini model units.
  • Maintain awareness of local market conditions and trends. Contribute ideas to the Manager for marketing property and for improving resident satisfaction.
  • Answer incoming phone calls and handle accordingly whether it is a prospect call or a resident call.
  • Maintain a positive customer service attitude and promote good will among prospects, residents, coworkers and contractors.
  • Address resident concerns and requests on a timely basis to ensure resident satisfaction with management.
  • Receive telephone calls and in-person visits. Answer questions for residents about community, repairs, rent, rules, etc.
  • Ensure all maintenance repairs are handled satisfactorily by contacting residents with completed Service Requests on a weekly basis.
  • Review all notices to vacate to determine the cause of the move-out.  Make sure every attempt is made to save a potential move-out.
  • Conduct periodic inspections with residents upon move-in/move-out.
  • Assist in planning resident functions. Attend functions and participate as host for any functions as directed by the Property Manager.
  • Consistently implement policies of the community.
  • Maintain a professional, yet friendly, atmosphere in the leasing offices and other areas where prospective residents and current residents meet.

  • Ensure the entire tour route to all common area, outdoor recreational facilities, landscaping, laundry room, parking areas, etc. are in perfect condition.

  • Greet and tour prospective new residents, qualify, determine needs and preferences, professionally present community and specific apartments while communicating features and benefits; close the sale.

  • Understand how to incorporate the revenue management software into the sales presentation.

  • Additional duties as assigned  


The successful candidate will meet the following requirements:

  • High school degree or equivalent certification required.
  • At least two years of leasing experience preferred. 
  • Bilingual in Spanish preferred. 
  • Previous customer service experience, leasing and/or sales experience preferred.
  • Must have excellent written and verbal communications skills.
  • Ability to quickly develop rapport with prospective residents.
  • Must be a motivated self-starter with the ability to work well in a team setting and set goals.  
     
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