Our Company

Gates Hudson is a privately held company that provides comprehensive and customized Real Estate services to a diverse set of clients throughout the greater Washington, D.C. region.

Founded in 1980 and currently operating with over 700 employees, the company’s depth of experience is exemplified by its diverse local portfolio. This includes nearly 15,000 multifamily apartment units, 2.6 million square feet of office and retail space, over 34,000 condominium and community association units, as well as construction management assignments totaling over $350 million in aggregate value. Since the firm’s founding, Gates Hudson has crafted a multi-­disciplined platform of residential and commercial services to include property management, leasing, investment sales, realty services, association management, project management and technical services. We are proud to have earned the Accredited Management Organization (AMO®) designation from the Institute of Real Estate Management (IREM).

There is strength in our diversification, and our clients

benefit from a better assessment of their needs and experience timely, practical and cost effective solutions. We leverage our multi­disciplined platform and offer a diversified and experienced team to match our clients’ needs. Our hands-­on style, combined with our depth of experience and focus on the local market, positions the firm well to work effectively with both private and institutional clients alike. Further, we pride ourselves on being able to meet every need that might arise at any time in the life cycle of a given Real Estate asset.We attribute our longevity and success to an extraordinary team of people whose integrity, experience and knowledge are rivaled only by their genuine passion for providing the best services possible. We are accredited, skilled, knowledgeable, experienced and always quick to problem solve or strategize on market trends.

Sustainability

Gates Hudson fosters and promotes an environmentally conscious perspective across all enterprise divisions, implementing environmentally sustainable business practices at each of our managed properties. In doing so, we provide a healthier and more productive workplace for our employees and a better environment for our residents and tenants to thrive within; all while promoting long term value and return on investment for client partners. This is the mission of the Gates Hudson Sustainability Team: to develop and execute a sustainable real estate strategy in collaboration with client partners, residents, tenants, employees and vendors to make a positive impact on the communities in which we live and work. The key components of the Gates Hudson Sustainability Strategy include the following: Energy Efficiency, Water Efficiency, LEED® Certification and Education & Training.

Careers

General Manager

Location: Alexandria, VA | Department: | Type: Full Time | Min. Experience: Experienced
x

Gates Hudson Community Management is in need of a General Manager for a property in Alexandria, VA. This is a full time position that offers a comprehensive benefits package in addition to great culture and growth potential.  

Essential Duties and Responsibilities

Administrative

  • Meet all reporting deadlines and maintain an activity calendar to ensure that tasks are   completed.
  • Maintain all office files and records in accordance with GHCM’s policy and standard business practice.
  • Review mail, outside correspondence and inter-company correspondence.
  • Provide clerical assistance such as typing, filing, writing of reports, answering telephones, closing out daily reports, maintaining permit, licenses and insurance documentation for facilities and in-Unit work electronically and in hard copy, maintain all other on-site books and records electronically and in hard copy, etc.
  • Ensure efficient delivery of services to: update master calendar for the Association; schedule and support community events, move in/move outs, and vendors providing on-site services; prepare meeting materials for the Boards; support annual elections for the Board(s); prepare and update the Owner directory, issue keys, property identification stickers, and pool passes; support newsletter production and distribution; prepare new Owner welcome packets; and carry out other office responsibilities as needed.
  • Board Meeting Attendance as required per Management Agreement.
  • Draft requests for proposals from contractors on an as needed basis.
  • Submit weekly reports and an updated task list to the Board of Directors.
  • Submit monthly reports to the Board(s) as provided in the Management Agreement.
  • Perform any additional duties assigned by the Board(s).
  • Act as the liaison between community Boards, if applicable.

Financial

Ensure routine expenditures are consistent with the Association’s owner approved budget. 
Control purchases and utilize the approved vendor lists.
Work to forecast large expenditures and facilitate communication among GHCM and the Association to ensure proper asset management.
Process property invoices in accordance with established GHCM’s policy.
Maintain records for all transactions conducted on-site.

Owner/Resident Relations

Maintain a positive customer service attitude.
Promote goodwill among owners, residents, coworkers, and contractors/vendors.
Apply policy in a fair, uniform manner to ensure consistent policy enforcement for all residents.
Implement the Association’s and GHCM’s policies and procedures regarding Rules and Regulations.
Ensure that all Owner/Resident requests and issues are handled in a timely manner and on a priority basis per policy (emergencies first; thereafter, first-come, first-served basis).
Repair order/service request follow up, e.g. monitoring tickets awaiting parts, ensuring satisfactory completion of repairs.
Where in-unit resident services are to be bundled and coordinated to save money or for efficiency, service schedules, procedures and costs will be communicated to participating residents and contractors in a timely manner.

Personnel

  • Supervision of onsite staff as applicable and ensures all deadlines are met.
  • Hires, trains, and retains professional on-site staff (as necessary) to assist the Association in consultation with the portfolio manager.
  • Prepare the office work schedule for all On-Site Employees and Association Employees as applicable.
  • Prepare and maintain payroll records and documentation.
  • Develop skills, foster courteous and professional customer service attitudes, develop training materials and procedural policies with the On-Site Employees, Association Employees and contractors.

Property Maintenance

  • Perform regular building and ground inspections and provide written reports; prepare and dispatch repair orders as necessary; ensure consistent, positive curb appeal.
  • Supervise contractors to ensure compliance with contract specifications.
  • Inspect and test safety and/or access control equipment, including adding contact information and deleting lost or stolen devices.
  • Develop a long term plan to manage facilities and equipment, utilizing a maintenance calendar, 5-year budget and/or approved reserve study. 

Knowledge and Skills

  • Must have a strong background in customer service.
  • Must have excellent written and verbal communications skills.
  • Minimum of seven (7) years’ experience as a condominium property manager.
  • Required to have a national certification, such as:
  • the Certified Manager of Community Associations (CMCA)
  • Association Management Specialist (AMS)
  • Professional Community Association Manager (PCAM) (Recommended)
  • A Bachelor’s degree is preferred. A High School Diploma is required.
  • A driver’s license may be required.
  • Maintain full working knowledge of all GHCM operating policies and procedures.
  • Intermediate or advanced knowledge of Microsoft Office products, specifically Outlook, Word and Excel.
  • Maintain full working knowledge of the 3rd party software used by GHCM to include: Jenark, Strongroom Payables Lockbox, Smartwebs Violations and community website/web portal hosts.
  • General knowledge of Internet use and using Internet browsers, to include changing/creating passwords and security question answers and bookmarking web addresses.

 

Learn More

Maintenance Technician

Location: Washington, DC | Department: | Type: Full Time | Min. Experience: Mid Level
x

Gates Hudson Community Management is in need of a Maintenance Technician at a condominium in Washington, DC.  This is a full time position and offers a comprehensive beneifts package and room for growth. 

Gates Hudson Community Management Mission:

To provide quality service to our clients and to assist them in managing and enhancing the value of their asset through our experienced professional management team with our unique policies and procedures, up-to-date financial and management reports, training and leadership skills.

Essential Duties and Responsibilities:  

  • Comply with Work Order System.  Pick up work order ticket.  Initial ticket.  Complete repairs.  Return incomplete tickets.  Ensure work orders accompany all assignments.  Track work hours to equal eight hours.
  • Provide lists of deficiencies or damage within buildings.
  • Become familiar with the property.  Know the location of equipment, types of equipment, major property components, contracted work, personnel, etc.
  • Control use of parts.  Provide quality workmanship and maintain inventory of frequently used parts.
  • Maintain stock rooms, maintenance workshops and offices.
  • Comply with policy for keys, master keys, unit keys and common area keys.
  • Follow reporting procedures.

Owner/Resident Relations: 

  • Report to work wearing the proper uniform and identification.
  • Promote goodwill among prospects, residents, employees and contractors.
  • Perform all resident common area requests for service promptly and efficiently.
  • Comply with policy regarding entering occupied units.
  • Provide feedback on service requests to your supervisor.

Personnel: 

  • Provide training to other technicians as required.
  • Work night/weekend duty as scheduled.
  • Provide assistance to other technicians at other properties.

Preventative Maintenance: 

  • Be knowledgeable of pertinent laws and EPA and OSHA regulations governing proper storage and management of hazardous materials, including solvents, flammables, and freon.
  • Schedule and perform routine preventative maintenance on all appropriate equipment as directed by your supervisor.  Update logs as provided.

 

Routine Maintenance

  • Perform emergency repairs including corrective and necessary clean-up.
  • Change locks and makes keys.
  • Operate and maintain furnace, mechanical equipment and controls for continuous heat, air conditioning and hot water if applicable.
  • Diagnose and perform minor and routine maintenance/repair, as directed, involving the following on a daily basis:
  • Electrical and plumbing (including water lines)
  • A/C and heating systems
  • Appliances (when applicable)
  • Stairs, gates, fences, patios, railings
  • Tile, carpet, flooring
  • Roofing, gutters, fasteners
  • Interior/exterior lights
  • Fireplaces, ceiling fans
  • Shutters, doors, cabinets, windows, sliding glass doors
  • Boiler, gas and electric
  • Door locks
  • Security systems (where applicable)
  • Ceiling and wall leaks
  • Dry wall
  • Pools areas, tile, Jacuzzi, pool furniture (where applicable)
  • Report all major repairs and needed requisitions to your supervisor prior to any expenditure of funds.
  • Assist in moving abandoned furniture, appliances, etc. to Dumpster when necessary.
  • Be knowledgeable of inventory levels of spare parts and supplies and inform your supervisor of shortages.
  • Assist in keeping grounds neat and free of litter.  Rake, sweep, shovel as circumstances warrant.
  • Take monthly water consumption readings. (where applicable)
  • Possess and/or provide tools necessary to perform all corrective and preventative work.  (Exceptions:  heavy pipe wrenches, pulleys, chain-falls, drain snakes, scaffolding.)
  • Clean-up after repairs or at end of day.

Safety: 

  • Be aware of the condition of the property throughout the community and immediately initiate action to correct unsafe conditions; e.g., broken gates leading to the pool, broken steps, and open holes, broken/burned out exterior lights.
  • Ensure storage areas remain locked when not in use.
  • Promote awareness for safety and security for maintenance staff.
  • Provide feedback and follow-up in emergency situations.  Provide written Incident/Accident Report.
  • Be aware of all utility meter cut-offs, apartment and fixture cut-offs, sewer clean outs.

 

Learn More

Maintenance Technician

Location: Washington, DC | Department: | Type: Full Time | Min. Experience: Mid Level
x

Gates Hudson Community Management is in need of a Maintenance Technician at a condominium in Washington, DC.  This is a full time position and offers a comprehensive beneifts package and room for growth. 

Gates Hudson Community Management Mission:

To provide quality service to our clients and to assist them in managing and enhancing the value of their asset through our experienced professional management team with our unique policies and procedures, up-to-date financial and management reports, training and leadership skills.

Essential Duties and Responsibilities:  

  • Comply with Work Order System.  Pick up work order ticket.  Initial ticket.  Complete repairs.  Return incomplete tickets.  Ensure work orders accompany all assignments.  Track work hours to equal eight hours.
  • Provide lists of deficiencies or damage within buildings.
  • Become familiar with the property.  Know the location of equipment, types of equipment, major property components, contracted work, personnel, etc.
  • Control use of parts.  Provide quality workmanship and maintain inventory of frequently used parts.
  • Maintain stock rooms, maintenance workshops and offices.
  • Comply with policy for keys, master keys, unit keys and common area keys.
  • Follow reporting procedures.

Owner/Resident Relations: 

  • Report to work wearing the proper uniform and identification.
  • Promote goodwill among prospects, residents, employees and contractors.
  • Perform all resident common area requests for service promptly and efficiently.
  • Comply with policy regarding entering occupied units.
  • Provide feedback on service requests to your supervisor.

Personnel: 

  • Provide training to other technicians as required.
  • Work night/weekend duty as scheduled.
  • Provide assistance to other technicians at other properties.

Preventative Maintenance: 

  • Be knowledgeable of pertinent laws and EPA and OSHA regulations governing proper storage and management of hazardous materials, including solvents, flammables, and freon.
  • Schedule and perform routine preventative maintenance on all appropriate equipment as directed by your supervisor.  Update logs as provided.

 

Routine Maintenance

  • Perform emergency repairs including corrective and necessary clean-up.
  • Change locks and makes keys.
  • Operate and maintain furnace, mechanical equipment and controls for continuous heat, air conditioning and hot water if applicable.
  • Diagnose and perform minor and routine maintenance/repair, as directed, involving the following on a daily basis:
  • Electrical and plumbing (including water lines)
  • A/C and heating systems
  • Appliances (when applicable)
  • Stairs, gates, fences, patios, railings
  • Tile, carpet, flooring
  • Roofing, gutters, fasteners
  • Interior/exterior lights
  • Fireplaces, ceiling fans
  • Shutters, doors, cabinets, windows, sliding glass doors
  • Boiler, gas and electric
  • Door locks
  • Security systems (where applicable)
  • Ceiling and wall leaks
  • Dry wall
  • Pools areas, tile, Jacuzzi, pool furniture (where applicable)
  • Report all major repairs and needed requisitions to your supervisor prior to any expenditure of funds.
  • Assist in moving abandoned furniture, appliances, etc. to Dumpster when necessary.
  • Be knowledgeable of inventory levels of spare parts and supplies and inform your supervisor of shortages.
  • Assist in keeping grounds neat and free of litter.  Rake, sweep, shovel as circumstances warrant.
  • Take monthly water consumption readings. (where applicable)
  • Possess and/or provide tools necessary to perform all corrective and preventative work.  (Exceptions:  heavy pipe wrenches, pulleys, chain-falls, drain snakes, scaffolding.)
  • Clean-up after repairs or at end of day.

Safety: 

  • Be aware of the condition of the property throughout the community and immediately initiate action to correct unsafe conditions; e.g., broken gates leading to the pool, broken steps, and open holes, broken/burned out exterior lights.
  • Ensure storage areas remain locked when not in use.
  • Promote awareness for safety and security for maintenance staff.
  • Provide feedback and follow-up in emergency situations.  Provide written Incident/Accident Report.
  • Be aware of all utility meter cut-offs, apartment and fixture cut-offs, sewer clean outs.

 

Learn More

Leasing Consultant

Location: Crystal City, VA | Department: | Type: Full Time | Min. Experience: Mid Level
x

Gates Hudson, a full-service property management company is seeking a full time Leasing Consultant to join a residential property in Crystal City, VA.   If you are energetic, detail oriented, and customer service focused, please submit your resume for review.  
 

Gates Hudson Values:

Loyalty. We form long-lasting, genuine partnerships with each other and our clients.
Expertise. We value and encourage ongoing education, accreditation and experience. Our experience drives results.
Forthcoming. With no hidden agenda, we value transparent and honest relationships.
Superior Service. Personalized service to every customer, every time. No exceptions.
Perspective. We leverage the multidisciplinary and seasoned expertise of our team and reach practical solutions that are tailored to your unique needs. 

Essential Duties and Responsibilities Include: 

  • Welcome and tour prospects, qualify, determine wants and needs, professionally present community and specific apartments/condominiums while providing features and benefits.
  • Proactively manage leads, document tours and complete all leasing paperwork.
  • Ensure the entire tour route is in perfect condition.
  • Walk rent readies and check on the status of the vacant units to ensure there is a suitable number of rent ready units and partially accessorized mini model units.
  • Maintain awareness of local market conditions and trends. Contribute ideas to the Manager for marketing property and for improving resident satisfaction.
  • Answer incoming phone calls and handle accordingly whether it is a prospect call or a resident call.
  • Maintain a positive customer service attitude and promote good will among prospects, residents, coworkers and contractors.
  • Address resident concerns and requests on a timely basis to ensure resident satisfaction with management.
  • Receive telephone calls and in-person visits. Answer questions for residents about community, repairs, rent, rules, etc.
  • Ensure all maintenance repairs are handled satisfactorily by contacting residents with completed Service Requests on a weekly basis.
  • Review all notices to vacate to determine the cause of the move-out.  Make sure every attempt is made to save a potential move-out.
  • Conduct periodic inspections with residents upon move-in/move-out.
  • Assist in planning resident functions. Attend functions and participate as host for any functions as directed by the Property Manager.
  • Consistently implement policies of the community.
  • Maintain a professional, yet friendly, atmosphere in the leasing offices and other areas where prospective residents and current residents meet.

  • Ensure the entire tour route to all common area, outdoor recreational facilities, landscaping, laundry room, parking areas, etc. are in perfect condition.

  • Greet and tour prospective new residents, qualify, determine needs and preferences, professionally present community and specific apartments while communicating features and benefits; close the sale.

  • Understand how to incorporate the revenue management software into the sales presentation.

  • Additional duties as assigned  


The successful candidate will meet the following requirements:

  • High school degree or equivalent certification required.
  • Bilingual in Spanish
  • Previous customer service experience, leasing and/or sales experience preferred.
  • Must have excellent written and verbal communications skills.
  • Ability to quickly develop rapport with prospective residents.
  • Must be a motivated self-starter with the ability to work well in a team setting and set goals.  
     
Learn More

Part Time Weekend Concierge (evenings)

Location: Crystal City, VA | Department: | Type: Part Time | Min. Experience: Entry Level
x

Gates Hudson residential team is seeking a professional, polished, part time evening concierge for a property in Crystal City. The ideal candidate must be available to work 3:00pm- 11:00pm Saturdays and Sundays.   

Overall Responsibility

The Resident Concierge is a key member of the property management team.  Resident concierge provides superior customer service, possesses detailed knowledge of company policy and procedures, and performs essential functions as they relate to the maintenance and accessibility of the building.

Essential Duties and Responsibilities: 

  • Fulfill customer/resident requests
  • Resolve resident concerns
  • Prevent solicitors from entering the community
  • Process marketing and resident account information in Yardi/Residential Portal
  • Know the emergency key procedures (Key, Track, Knox box locations, fireman elevator keys, lock-outs, etc.)
  • Monitor cameras
  • Ensure all visitors have been properly greeted and registered
  • Manage key issuance policy, and control keyboard
  • Answer phones using Company telephone greeting standards
  • Administer packages and distributes mail to resident using Company policy
  • Provide Concierge services for residents (Dry cleaning, event planning, local directions, etc.)
  • Assists residents with move-in and move-out procedures
  • Offer prospective residents information regarding the community
  • Write work orders and ensure they are given to the appropriate staff member
  • Follow-up on resident service requests
  • Conduct courtesy calls to residents (i.e. cabs, packages, deliveries)
  • Be aware of Company goals for resident satisfaction and resident retention
  • Handle all emergency situations according to the guidelines established in the Emergency Procedures manual.  This also applies to managing all keys, fobs and entry devices (Key Track, Knox box locations, fireman elevator keys, lock-outs, etc.)
  • Other duties as assigned 

Qualifications/Skills

  • Exceptional customer service and follow-through skills
  • Organizational skills
  • Outgoing personality-enjoys face to face interaction with customers
  • Self-motivated and able to work with limited supervision
  • Ability to set priorities, handle multiple tasks, and meet deadlines
  • Strong communication skills, both oral and written skills
  • Basic computer experience on Microsoft Office Products and Internet Navigation
  • College education preferred
Learn More

Maintenance Technician

Location: Washington, DC | Department: | Type: Full Time | Min. Experience: Experienced
x

Gates Hudson is in need of a Maintenance Technician for a new lease up in Washington, DC.  The Maintenance Technician will conduct all business in accordance with Gates Hudson’s established policies and procedures, all Federal, State, County and Local Fair Housing Laws, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to multifamily housing 

Gates Hudson Values:  

Loyalty. We form long-lasting, genuine partnerships with each other and our clients.
Expertise. We value and encourage ongoing education, accreditation and experience. Our experience drives results.
Forthcoming. With no hidden agenda, we value transparent and honest relationships.
Superior Service. Personalized service to every customer, every time. No exceptions.
Perspective. We leverage the multidisciplinary and seasoned expertise of our team and reach practical solutions that are tailored to your unique needs.

Duties and Responsibilities: 

  • Spearhead and supervise necessary training for maintenance personnel. 
  • Implement on the job training when applicable. 
  • Coordinate maintenance team into a priority work schedule. 
  • Ensure maintenance coverage includes twenty-four (24) hour emergency services, and monitor the nature of the emergency service.
  • Inform Property Manager of any employee needs or concerns.
  • Assist the team with the turnover/renovation process to ensure apartments are ready for new move-ins and vacancy loss is reduced.

  • Physically inspect property and common areas each morning to detect maintenance problems that require attention.

  • Maintain maintenance shop and storage rooms in an orderly fashion and in compliance with safety regulations.
    Coordinate and complete maintenance requests within 24 hours.
    Perform spot inspections of tickets completed to ensure quality of workmanship in repairs and clean up for both apartments and common areas.
    Work turnover every day, and ensure all apartments are in “rent ready” condition within seven (7) days of move-out.
    Ensure the performance of all contractors to contract specifications and advise the Property Manager of any shortcomings. 
    Work with contractors to obtain quality performance.
    Implement the preventative maintenance program for the property is according to Gates Hudson policy and procedure.
    Schedule and perform routine and preventative maintenance on all appropriate equipment on a regular basis. Inspect and maintain all tools are in excellent condition.

  • Additional duties as assigned  

 

Learn More

Part Time Leasing Consultant

Location: Reston, VA | Department: | Type: Part Time | Min. Experience: Entry Level
x

Gates Hudson, a full-service property management company is seeking a part time Leasing Consultant to join a residential property in Reston, VA   If you are energetic, detail oriented, and customer service focused, please submit your resume for review.  
 

Gates Hudson Values:

Loyalty. We form long-lasting, genuine partnerships with each other and our clients.
Expertise. We value and encourage ongoing education, accreditation and experience. Our experience drives results.
Forthcoming. With no hidden agenda, we value transparent and honest relationships.
Superior Service. Personalized service to every customer, every time. No exceptions.
Perspective. We leverage the multidisciplinary and seasoned expertise of our team and reach practical solutions that are tailored to your unique needs. 

Essential Duties and Responsibilities Include: 

  • Welcome and tour prospects, qualify, determine wants and needs, professionally present community and specific apartments/condominiums while providing features and benefits.
  • Proactively manage leads, document tours and complete all leasing paperwork.
  • Ensure the entire tour route is in perfect condition.
  • Walk rent readies and check on the status of the vacant units to ensure there is a suitable number of rent ready units and partially accessorized mini model units.
  • Maintain awareness of local market conditions and trends. Contribute ideas to the Manager for marketing property and for improving resident satisfaction.
  • Answer incoming phone calls and handle accordingly whether it is a prospect call or a resident call.
  • Maintain a positive customer service attitude and promote good will among prospects, residents, coworkers and contractors.
  • Address resident concerns and requests on a timely basis to ensure resident satisfaction with management.
  • Receive telephone calls and in-person visits. Answer questions for residents about community, repairs, rent, rules, etc.
  • Ensure all maintenance repairs are handled satisfactorily by contacting residents with completed Service Requests on a weekly basis.
  • Review all notices to vacate to determine the cause of the move-out.  Make sure every attempt is made to save a potential move-out.
  • Conduct periodic inspections with residents upon move-in/move-out.
  • Assist in planning resident functions. Attend functions and participate as host for any functions as directed by the Property Manager.
  • Consistently implement policies of the community.
  • Maintain a professional, yet friendly, atmosphere in the leasing offices and other areas where prospective residents and current residents meet.

  • Ensure the entire tour route to all common area, outdoor recreational facilities, landscaping, laundry room, parking areas, etc. are in perfect condition.

  • Greet and tour prospective new residents, qualify, determine needs and preferences, professionally present community and specific apartments while communicating features and benefits; close the sale.

  • Understand how to incorporate the revenue management software into the sales presentation.

  • Additional duties as assigned  


The successful candidate will meet the following requirements:

  • High school degree or equivalent certification required.
  • Bilingual in Spanish (Preferred) 
  • Previous customer service experience, leasing and/or sales experience preferred.
  • Must have excellent written and verbal communications skills.
  • Ability to quickly develop rapport with prospective residents.
  • Must be a motivated self-starter with the ability to work well in a team setting and set goals.  
     
Learn More

Maintenance Supervisor

Location: Reston, VA | Department: | Type: Full Time | Min. Experience: Mid Level
x

Gates Hudson residential is seeking a full time Maintenance Technician to support a property in Reston, VA.  This role offers a comprehensive benefit package and opportunities for growth.   

 

Duties and Responsibilties: 

  • Maintaining the property including corrective and preventative maintenance measures on property equipment, fixtures, buildings and for safeguarding same. 
  • Will contact a person of authority should any situation warrant an action of decision not included in his or her duties and responsibilities.
  • Conduct all business in accordance with Gates Hudson’s established policies and procedures, all Federal, State, County and Local Fair Housing Laws, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to multifamily housing.
  • Inform maintenance supervisor of any concerns.
  • Promote goodwill among prospects, residents, employees, contractors.
  • Complete all resident requests in a timely manner and on a priority basis per policy. 
  • Provide feedback on service requests to Maintenance Supervisor/Property Manager.
  • Perform turnovers in a timely and efficient manner.
  • Report all major repairs to Maintenance Supervisor/Property Manager prior to any expenditure of funds or contacting an outside contractor.
  • Comply with Work Order System and follow reporting procedures.
  • Provide lists of deficiencies, damage or lease violations within buildings and/or apartments.
  • Provide quality workmanship; be knowledgeable of inventory of frequency used parts and inform Maintenance Supervisor/Property Manager of shortages.
  • Comply with policy for keys, master keys, apartment common area keys.
Learn More

Maintenance Technician

Location: Reston, VA | Department: | Type: Full Time | Min. Experience: Experienced
x

Gates Hudson is in need of a Maintenance Technician for a property in Reston, VA. The Maintenance Technician will conduct all business in accordance with Gates Hudson’s established policies and procedures, all Federal, State, County and Local Fair Housing Laws, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to multifamily housing 

Gates Hudson Values:  

Loyalty. We form long-lasting, genuine partnerships with each other and our clients.
Expertise. We value and encourage ongoing education, accreditation and experience. Our experience drives results.
Forthcoming. With no hidden agenda, we value transparent and honest relationships.
Superior Service. Personalized service to every customer, every time. No exceptions.
Perspective. We leverage the multidisciplinary and seasoned expertise of our team and reach practical solutions that are tailored to your unique needs.

Duties and Responsibilities: 

  • Spearhead and supervise necessary training for maintenance personnel. 
  • Implement on the job training when applicable. 
  • Coordinate maintenance team into a priority work schedule. 
  • Ensure maintenance coverage includes twenty-four (24) hour emergency services, and monitor the nature of the emergency service.
  • Inform Property Manager of any employee needs or concerns.
  • Assist the team with the turnover/renovation process to ensure apartments are ready for new move-ins and vacancy loss is reduced.

  • Physically inspect property and common areas each morning to detect maintenance problems that require attention.

  • Maintain maintenance shop and storage rooms in an orderly fashion and in compliance with safety regulations.
    Coordinate and complete maintenance requests within 24 hours.
    Perform spot inspections of tickets completed to ensure quality of workmanship in repairs and clean up for both apartments and common areas.
    Work turnover every day, and ensure all apartments are in “rent ready” condition within seven (7) days of move-out.
    Ensure the performance of all contractors to contract specifications and advise the Property Manager of any shortcomings. 
    Work with contractors to obtain quality performance.
    Implement the preventative maintenance program for the property is according to Gates Hudson policy and procedure.
    Schedule and perform routine and preventative maintenance on all appropriate equipment on a regular basis. Inspect and maintain all tools are in excellent condition.

  • Additional duties as assigned  

 

Learn More

Assistant Property Manager

Location: Reston, VA | Department: | Type: Full Time | Min. Experience: Mid Level
x

Gates Hudson is a full service real estate company headquartered in Fairfax, VA. We are looking for an  Assistant Property Manager to join our residential team at a property in Reston, VA.   This position is full time and offers a comprehensive benefit package.  

POSITION OVERVIEW

The assistant property manager is to assist the Property Manager in effectively managing the property.  In the Property Manager’s absence, the assistant property manager will assume all responsibilities associated with accomplishing property objectives as set forth by the Regional Manager and the Property Owner.  In addition, the assistant property manager is directly responsible for maintaining daily, weekly, and monthly reports including accurate reporting of accounts receivable/payable status.

The successful candidate will meet the following requirements:

  • High school degree or equivalent certification required.
  • Must have 2-5 years experience as a Property Manager.
  • Ability to work independently and also as a productive member of a team.
  • Ability to organize and coordinate work efficiently, set priorities, and motivate others to do the same.
  • Ability to work in a fast paced environment and deal effectively with multiple, simultaneous deadlines and projects.
  • Must have excellent written and verbal communications skills.
  • Bilingual (prefered)

Our Comprehensive Benefits Package Includes:

  • Medical and Dental insurance, and other benefits that include Disability and Life Insurance
  • Vacation, Sick Time and Holidays
  • 401(k) with Employer Match
  • Bonus Incentives
  • Apartment Discount

 

Learn More

Maintenance Technician

Location: Reston, VA | Department: | Type: Full Time | Min. Experience: Experienced
x

Gates Hudson is in need of a Maintenance Technician for a property in Reston, VA. The Maintenance Technician will conduct all business in accordance with Gates Hudson’s established policies and procedures, all Federal, State, County and Local Fair Housing Laws, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to multifamily housing 

Gates Hudson Values:  

Loyalty. We form long-lasting, genuine partnerships with each other and our clients.
Expertise. We value and encourage ongoing education, accreditation and experience. Our experience drives results.
Forthcoming. With no hidden agenda, we value transparent and honest relationships.
Superior Service. Personalized service to every customer, every time. No exceptions.
Perspective. We leverage the multidisciplinary and seasoned expertise of our team and reach practical solutions that are tailored to your unique needs.

Duties and Responsibilities: 

  • Spearhead and supervise necessary training for maintenance personnel. 
  • Implement on the job training when applicable. 
  • Coordinate maintenance team into a priority work schedule. 
  • Ensure maintenance coverage includes twenty-four (24) hour emergency services, and monitor the nature of the emergency service.
  • Inform Property Manager of any employee needs or concerns.
  • Assist the team with the turnover/renovation process to ensure apartments are ready for new move-ins and vacancy loss is reduced.

  • Physically inspect property and common areas each morning to detect maintenance problems that require attention.

  • Maintain maintenance shop and storage rooms in an orderly fashion and in compliance with safety regulations.
    Coordinate and complete maintenance requests within 24 hours.
    Perform spot inspections of tickets completed to ensure quality of workmanship in repairs and clean up for both apartments and common areas.
    Work turnover every day, and ensure all apartments are in “rent ready” condition within seven (7) days of move-out.
    Ensure the performance of all contractors to contract specifications and advise the Property Manager of any shortcomings. 
    Work with contractors to obtain quality performance.
    Implement the preventative maintenance program for the property is according to Gates Hudson policy and procedure.
    Schedule and perform routine and preventative maintenance on all appropriate equipment on a regular basis. Inspect and maintain all tools are in excellent condition.

  • Additional duties as assigned  

 

Learn More

Maintenance Technician

Location: Crystal City, VA | Department: | Type: Full Time | Min. Experience: Experienced
x

Gates Hudson is in need of a Maintenance Technician for a property in Crystal City, VA. The Maintenance Technician will conduct all business in accordance with Gates Hudson’s established policies and procedures, all Federal, State, County and Local Fair Housing Laws, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to multifamily housing 

Gates Hudson Values:  

Loyalty. We form long-lasting, genuine partnerships with each other and our clients.
Expertise. We value and encourage ongoing education, accreditation and experience. Our experience drives results.
Forthcoming. With no hidden agenda, we value transparent and honest relationships.
Superior Service. Personalized service to every customer, every time. No exceptions.
Perspective. We leverage the multidisciplinary and seasoned expertise of our team and reach practical solutions that are tailored to your unique needs.

Duties and Responsibilities: 

  • Spearhead and supervise necessary training for maintenance personnel. 
  • Implement on the job training when applicable. 
  • Coordinate maintenance team into a priority work schedule. 
  • Ensure maintenance coverage includes twenty-four (24) hour emergency services, and monitor the nature of the emergency service.
  • Inform Property Manager of any employee needs or concerns.
  • Assist the team with the turnover/renovation process to ensure apartments are ready for new move-ins and vacancy loss is reduced.

  • Physically inspect property and common areas each morning to detect maintenance problems that require attention.

  • Maintain maintenance shop and storage rooms in an orderly fashion and in compliance with safety regulations.
    Coordinate and complete maintenance requests within 24 hours.
    Perform spot inspections of tickets completed to ensure quality of workmanship in repairs and clean up for both apartments and common areas.
    Work turnover every day, and ensure all apartments are in “rent ready” condition within seven (7) days of move-out.
    Ensure the performance of all contractors to contract specifications and advise the Property Manager of any shortcomings. 
    Work with contractors to obtain quality performance.
    Implement the preventative maintenance program for the property is according to Gates Hudson policy and procedure.
    Schedule and perform routine and preventative maintenance on all appropriate equipment on a regular basis. Inspect and maintain all tools are in excellent condition.

  • Additional duties as assigned  

 

Learn More

Maintenance Technician

Location: Fairfax, VA | Department: Gates Hudson | Type: Full Time | Min. Experience: Mid Level
x

Gates Hudson is looking for a Maintenance Technician to join our Services team assisting with on site responsibilities, working tickets, and managing the building maintenance.  This is a full time 40 hour a week position that offers full benefits and a comprehensive benefits package.  

Position Overview:

  • Effectively handle service requests and work orders, correcting the situation within 24 hours at multiple locations.
  • Assess and repair issues including interior and exterior paint, drywall, light carpentry, electrical, plumbing, A/C, HVAC and appliances.
  • Ensure all repairs and services are completed correctly and on schedule.
  • Maintain accurate records regarding preventative maintenance, service requests, work-in-progress, etc.
  • Respond to on-call emergencies.
  • Stay current on all applicable building codes and safety standards.
  • All other duties assigned.

Qualifications:

  • At least 2 years’ experience as a Maintenance Technician, preferably in multi-family.
  • Must be able to perform light carpentry, drywall and painting.
  • Plumbing and electrical repair a plus.
  • Must be available to handle on-call emergency services on an as-needed basis.
  • Must have personal, valid driver’s license, reliable transportation to get to work in order to respond to on-call emergencies.
  • Must have vehicle and own tools. 

 

Learn More

Drywall Technician and Painter

Location: Fairfax, VA | Department: | Type: Full Time | Min. Experience: Entry Level
x

Gates Hudson is looking for a Junior Drywall Technician and Painter to float between our Northern Virginia Properties and assist the onsite Maintenance staff. 

Position Overview:

  • Effectively handle service requests and work orders, correcting the situation within 24 hours at multiple locations.
  • Assess and repair issues including interior and exterior paint, drywall, light carpentry, electrical, plumbing, A/C, HVAC and appliances.
  • Ensure all repairs and services are completed correctly and on schedule.
  • Maintain accurate records regarding preventative maintenance, service requests, work-in-progress, etc.
  • Respond to on-call emergencies.
  • Stay current on all applicable building codes and safety standards.
  • All other duties assigned.

Qualifications:

  • At least 2 years’ experience as a Maintenance Technician, preferably in multi-family.
  • Must be able to perform light carpentry, drywall and painting.
  • Plumbing and electrical repair a plus.
  • Must be available to handle on-call emergency services on an as-needed basis.
  • Must have personal, valid driver’s license, reliable transportation to get to work in order to respond to on-call emergencies.
  • Must have vehicle and own tools. 
Learn More

Maintenance Supervisor

Location: Alexandria, VA | Department: | Type: Full Time | Min. Experience: Mid Level
x

Gates Hudson residential is seeking a full time Maintenance Technician to support a property in Alexandria, VA.  This role offers a comprehensive benefit package and opportunities for growth.   

 

Duties and Responsibilties: 

  • Maintaining the property including corrective and preventative maintenance measures on property equipment, fixtures, buildings and for safeguarding same. 
  • Will contact a person of authority should any situation warrant an action of decision not included in his or her duties and responsibilities.
  • Conduct all business in accordance with Gates Hudson’s established policies and procedures, all Federal, State, County and Local Fair Housing Laws, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to multifamily housing.
  • Inform maintenance supervisor of any concerns.
  • Promote goodwill among prospects, residents, employees, contractors.
  • Complete all resident requests in a timely manner and on a priority basis per policy. 
  • Provide feedback on service requests to Maintenance Supervisor/Property Manager.
  • Perform turnovers in a timely and efficient manner.
  • Report all major repairs to Maintenance Supervisor/Property Manager prior to any expenditure of funds or contacting an outside contractor.
  • Comply with Work Order System and follow reporting procedures.
  • Provide lists of deficiencies, damage or lease violations within buildings and/or apartments.
  • Provide quality workmanship; be knowledgeable of inventory of frequency used parts and inform Maintenance Supervisor/Property Manager of shortages.
  • Comply with policy for keys, master keys, apartment common area keys.
Learn More

Maintenance Technician

Location: Alexandria, VA | Department: | Type: Full Time | Min. Experience: Experienced
x

Gates Hudson is in need of a Maintenance Technician for a property in Alexandria, VA. The Maintenance Technician will conduct all business in accordance with Gates Hudson’s established policies and procedures, all Federal, State, County and Local Fair Housing Laws, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to multifamily housing 

Gates Hudson Values:  

Loyalty. We form long-lasting, genuine partnerships with each other and our clients.
Expertise. We value and encourage ongoing education, accreditation and experience. Our experience drives results.
Forthcoming. With no hidden agenda, we value transparent and honest relationships.
Superior Service. Personalized service to every customer, every time. No exceptions.
Perspective. We leverage the multidisciplinary and seasoned expertise of our team and reach practical solutions that are tailored to your unique needs.

Duties and Responsibilities: 

  • Spearhead and supervise necessary training for maintenance personnel. 
  • Implement on the job training when applicable. 
  • Coordinate maintenance team into a priority work schedule. 
  • Ensure maintenance coverage includes twenty-four (24) hour emergency services, and monitor the nature of the emergency service.
  • Inform Property Manager of any employee needs or concerns.
  • Assist the team with the turnover/renovation process to ensure apartments are ready for new move-ins and vacancy loss is reduced.

  • Physically inspect property and common areas each morning to detect maintenance problems that require attention.

  • Maintain maintenance shop and storage rooms in an orderly fashion and in compliance with safety regulations.
    Coordinate and complete maintenance requests within 24 hours.
    Perform spot inspections of tickets completed to ensure quality of workmanship in repairs and clean up for both apartments and common areas.
    Work turnover every day, and ensure all apartments are in “rent ready” condition within seven (7) days of move-out.
    Ensure the performance of all contractors to contract specifications and advise the Property Manager of any shortcomings. 
    Work with contractors to obtain quality performance.
    Implement the preventative maintenance program for the property is according to Gates Hudson policy and procedure.
    Schedule and perform routine and preventative maintenance on all appropriate equipment on a regular basis. Inspect and maintain all tools are in excellent condition.

  • Additional duties as assigned  

 

Learn More

Part Time Weekend Concierge

Location: Woodbridge, VA | Department: | Type: Part Time | Min. Experience: Entry Level
x

Gates Hudson has an opening for a part time weekend concierge for a property in Woodbridge, VA.  The ideal candidate for this position will have previous concierge experience working as a concierge, must be energetic, dynamic, and customer service oriented. The Part Time Concierge must be available to work 8:00am-3:00pm and 2:00pm to 9:00pm. 

 

Qualifications:

  • Ability to successfully provide excellent customer service to residents
  • Excellent organizational skills and strong attention to detail
  • Professional demeanor with great verbal and Written communication skills
  • Basic computer Skills
  • Must be a team player with a positive attitude
  • Yardi Knowledge Preferred

As an award winning management company, we place strong emphasis on:

  • Training and educational opportunities
  • Team work
  • Promotion from within
  • Recognized excellence through performance awards
  • Competitive pay


 

Learn More

Regional Manager

Location: Fairfax, VA | Department: Gates Hudson | Type: Full Time | Min. Experience: Experienced
x

Gates Hudson is looking for a Regional Manager to join our Fairfax, VA team.  The Regional Manager receives general supervision and direction from the Executive Vice President/Partner and Vice President of Residential Property Management and is to comply with established policies and procedures, and will not take action contrary to such guidelines without approval. 

Gates Hudson Values: 

  • Loyalty. We form long-lasting, genuine partnerships with each other and our clients.
  • Expertise. We value and encourage ongoing education, accreditation and experience. Our experience drives results.
  • Forthcoming. With no hidden agenda, we value transparent and honest relationships.
  • Superior Service. Personalized service to every customer, every time. No exceptions.
  • Perspective. We leverage the multidisciplinary and seasoned expertise of our team and reach practical solutions that are tailored to your unique needs. 

 

General Duties and Responsibilities: 

  •  Effectively managing the properties in the portfolio according to GHA Standard Operating Procedure and policy; minimizing vacancy; achieving “bottom line” budgeted net cash flow and budgeted cash balances by maximizing income; minimizing delinquency and expense; while providing quality service for our residents.
  • Reviewing financial performance to include budget preparation, weekly and monthly financial reporting to ownership. 
  • Hiring, training and motivating employees to include Property Managers. Ensuring teams are performing at their highest capabilities. 
  • Providing support to Property Managers in all aspects of their position.  Assisting the Vice Presidents of Operations with reporting, financial reviews, due diligence and other duties as requested
  • Complete responsibility for all management services to assigned properties per manuals.
  • Prepares monthly, quarterly, and annual reviews of operations, including statements, and analyses.
  • Informs Vice President of Residential Property Management of operational needs, i.e., Access reporting, administrative needs, etc.
  • Prepares and implements annual budget and specials’ list.
  • Processes incident/accident reports, insurance claims, handles potential litigation requests, and follow through.
  • Provides written progress reports.
  • Advises the main office of daily schedule.  Assumes duty weekends per GHA schedule in case of emergency.
  • Encourages GHA collection procedures and minimizes delinquency.
  • Prepares for and attends monthly owner’s meetings and monthly Manager’s meetings.
  • Prepares annual calendar for property to include marketing plan, preventative maintenance schedule, specials implementation, meetings, court dates, etc.
  • Increases the gross rent potential annually.
  • Operates with zero vacancy.
  • Perform all other duties and responsibilities as assigned.

 

Learn More

Portfolio Manager

Location: Fairfax, VA | Department: | Type: Full Time | Min. Experience: Experienced
x

Gates Hudson Community Management is in need of a Portfolio Manager in Fairfax, VA to oversee a number of condominiums in the Northern Virginia area.  
 

Gates Hudson Values:

Loyalty. We form long-lasting, genuine partnerships with each other and our clients.
Expertise. We value and encourage ongoing education, accreditation and experience. Our experience drives results.
Forthcoming. With no hidden agenda, we value transparent and honest relationships.
Superior Service. Personalized service to every customer, every time. No exceptions.
Perspective. We leverage the multidisciplinary and seasoned expertise of our team and reach practical solutions that are tailored to your unique needs. 

Essential Duties and Responsibilites: 

  • Complete responsibility for all management services at the property.
  • Maintain records for all aspects of the operation of each Association.
  • Prepare written Monthly Management Reports for the Board of Directors, to be
  • discussed during scheduled Board Meetings.
    • The report includes, but is not limited to the following information: site inspections reports, progress of subcontractors and/or employee repair and maintenance work, emerging problems with grounds and building recommendations for future action, upcoming contracts, covenant violations, closed cases, insurance status reports, parking and towing violation log, and actions involving security and vandalism.
  • Prepare an annual draft budget for the Board’s review and approval.
  • Inspect and maintain all common elements to include physical plant that generates energy to all units/homes.
  • Act as the liaison for the Board of Directors.
  • Ensure that all rules and regulations that govern the Association are enforced.
  • Obtain competitive bidding for all contracts based on written specifications, with the final decision made by the Board of Directors.
  • Must have a strong background in customer service

  • Must have excellent written and verbal communications skills.

  • Effectively communicate, instruct, and motivate GHCM employees in all phases of association management policies and procedures.

  • A college degree is preferred. A High School Diploma is required.

  • The Certified Manager of Community Associations (CMCA) designation from the Community Association Institute (CAI) is preferred. 

  • Informs the Senior Portfolio Manager, Regional Vice President, Vice President of Operations, Executive Vice President of Operations, CFO and Board of Directors of personnel needs.

  • Oversee all responsibilities of the Corporate Administrative Assistant.

  • Supervision of onsite staff as applicable and ensures all deadlines are met.

  • Hires, trains, and retains professional on-site staff (as necessary) to assist the Association.
    Assist the Senior Portfolio Manager, Regional Vice President, Vice President of Operations, Executive Vice President of Operations, and CFO as directed.

  • Additional Duties as assigned 

 

Learn More

Assistant Property Manager

Location: Germantown, MD | Department: | Type: Full Time | Min. Experience: Mid Level
x

Gates Hudson is a full service real estate company headquartered in Fairfax, VA. We are looking for an  Assistant Property Manager to join our residential team at a property in Germantown, MD.   This position is full time and offers a comprehensive benefit package.  

POSITION OVERVIEW

The assistant property manager is to assist the Property Manager in effectively managing the property.  In the Property Manager’s absence, the assistant property manager will assume all responsibilities associated with accomplishing property objectives as set forth by the Regional Manager and the Property Owner.  In addition, the assistant property manager is directly responsible for maintaining daily, weekly, and monthly reports including accurate reporting of accounts receivable/payable status.

The successful candidate will meet the following requirements:

  • High school degree or equivalent certification required.
  • Must have 2-5 years experience as a Property Manager.
  • Ability to work independently and also as a productive member of a team.
  • Ability to organize and coordinate work efficiently, set priorities, and motivate others to do the same.
  • Ability to work in a fast paced environment and deal effectively with multiple, simultaneous deadlines and projects.
  • Must have excellent written and verbal communications skills.
  • Bilingual (prefered)

Our Comprehensive Benefits Package Includes:

  • Medical and Dental insurance, and other benefits that include Disability and Life Insurance
  • Vacation, Sick Time and Holidays
  • 401(k) with Employer Match
  • Bonus Incentives
  • Apartment Discount

 

Learn More

Leasing Consultant

Location: Germantown, MD | Department: | Type: Full Time | Min. Experience: Mid Level
x

Gates Hudson, a full-service property management company is seeking a full time Leasing Consultant to join a residential property in Germantown, MD.   If you are energetic, detail oriented, and customer service focused, please submit your resume for review.  
 

Gates Hudson Values:

Loyalty. We form long-lasting, genuine partnerships with each other and our clients.
Expertise. We value and encourage ongoing education, accreditation and experience. Our experience drives results.
Forthcoming. With no hidden agenda, we value transparent and honest relationships.
Superior Service. Personalized service to every customer, every time. No exceptions.
Perspective. We leverage the multidisciplinary and seasoned expertise of our team and reach practical solutions that are tailored to your unique needs. 

Essential Duties and Responsibilities Include: 

  • Welcome and tour prospects, qualify, determine wants and needs, professionally present community and specific apartments/condominiums while providing features and benefits.
  • Proactively manage leads, document tours and complete all leasing paperwork.
  • Ensure the entire tour route is in perfect condition.
  • Walk rent readies and check on the status of the vacant units to ensure there is a suitable number of rent ready units and partially accessorized mini model units.
  • Maintain awareness of local market conditions and trends. Contribute ideas to the Manager for marketing property and for improving resident satisfaction.
  • Answer incoming phone calls and handle accordingly whether it is a prospect call or a resident call.
  • Maintain a positive customer service attitude and promote good will among prospects, residents, coworkers and contractors.
  • Address resident concerns and requests on a timely basis to ensure resident satisfaction with management.
  • Receive telephone calls and in-person visits. Answer questions for residents about community, repairs, rent, rules, etc.
  • Ensure all maintenance repairs are handled satisfactorily by contacting residents with completed Service Requests on a weekly basis.
  • Review all notices to vacate to determine the cause of the move-out.  Make sure every attempt is made to save a potential move-out.
  • Conduct periodic inspections with residents upon move-in/move-out.
  • Assist in planning resident functions. Attend functions and participate as host for any functions as directed by the Property Manager.
  • Consistently implement policies of the community.
  • Maintain a professional, yet friendly, atmosphere in the leasing offices and other areas where prospective residents and current residents meet.

  • Ensure the entire tour route to all common area, outdoor recreational facilities, landscaping, laundry room, parking areas, etc. are in perfect condition.

  • Greet and tour prospective new residents, qualify, determine needs and preferences, professionally present community and specific apartments while communicating features and benefits; close the sale.

  • Understand how to incorporate the revenue management software into the sales presentation.

  • Additional duties as assigned  


The successful candidate will meet the following requirements:

  • High school degree or equivalent certification required.
  • Bilingual in Spanish (Preferred) 
  • Previous customer service experience, leasing and/or sales experience preferred.
  • Must have excellent written and verbal communications skills.
  • Ability to quickly develop rapport with prospective residents.
  • Must be a motivated self-starter with the ability to work well in a team setting and set goals.  
     
Learn More

Leasing Consultant

Location: Germantown, MD | Department: | Type: Full Time | Min. Experience: Mid Level
x

Gates Hudson, a full-service property management company is seeking a full time Leasing Consultant to join a residential property in Germantown, MD.   If you are energetic, detail oriented, and customer service focused, please submit your resume for review.  
 

Gates Hudson Values:

Loyalty. We form long-lasting, genuine partnerships with each other and our clients.
Expertise. We value and encourage ongoing education, accreditation and experience. Our experience drives results.
Forthcoming. With no hidden agenda, we value transparent and honest relationships.
Superior Service. Personalized service to every customer, every time. No exceptions.
Perspective. We leverage the multidisciplinary and seasoned expertise of our team and reach practical solutions that are tailored to your unique needs. 

Essential Duties and Responsibilities Include: 

  • Welcome and tour prospects, qualify, determine wants and needs, professionally present community and specific apartments/condominiums while providing features and benefits.
  • Proactively manage leads, document tours and complete all leasing paperwork.
  • Ensure the entire tour route is in perfect condition.
  • Walk rent readies and check on the status of the vacant units to ensure there is a suitable number of rent ready units and partially accessorized mini model units.
  • Maintain awareness of local market conditions and trends. Contribute ideas to the Manager for marketing property and for improving resident satisfaction.
  • Answer incoming phone calls and handle accordingly whether it is a prospect call or a resident call.
  • Maintain a positive customer service attitude and promote good will among prospects, residents, coworkers and contractors.
  • Address resident concerns and requests on a timely basis to ensure resident satisfaction with management.
  • Receive telephone calls and in-person visits. Answer questions for residents about community, repairs, rent, rules, etc.
  • Ensure all maintenance repairs are handled satisfactorily by contacting residents with completed Service Requests on a weekly basis.
  • Review all notices to vacate to determine the cause of the move-out.  Make sure every attempt is made to save a potential move-out.
  • Conduct periodic inspections with residents upon move-in/move-out.
  • Assist in planning resident functions. Attend functions and participate as host for any functions as directed by the Property Manager.
  • Consistently implement policies of the community.
  • Maintain a professional, yet friendly, atmosphere in the leasing offices and other areas where prospective residents and current residents meet.

  • Ensure the entire tour route to all common area, outdoor recreational facilities, landscaping, laundry room, parking areas, etc. are in perfect condition.

  • Greet and tour prospective new residents, qualify, determine needs and preferences, professionally present community and specific apartments while communicating features and benefits; close the sale.

  • Understand how to incorporate the revenue management software into the sales presentation.

  • Additional duties as assigned  


The successful candidate will meet the following requirements:

  • High school degree or equivalent certification required.
  • Bilingual in Spanish (Preferred) 
  • Previous customer service experience, leasing and/or sales experience preferred.
  • Must have excellent written and verbal communications skills.
  • Ability to quickly develop rapport with prospective residents.
  • Must be a motivated self-starter with the ability to work well in a team setting and set goals.  
     
Learn More

Maintenance Supervisor

Location: Germantown, MD | Department: | Type: Full Time | Min. Experience: Mid Level
x

Gates Hudson residential is seeking a full time Maintenance Technician to support a property in Germantown, MD.  This role offers a comprehensive benefit package and opportunities for growth.   

 

Duties and Responsibilties: 

  • Maintaining the property including corrective and preventative maintenance measures on property equipment, fixtures, buildings and for safeguarding same. 
  • Will contact a person of authority should any situation warrant an action of decision not included in his or her duties and responsibilities.
  • Conduct all business in accordance with Gates Hudson’s established policies and procedures, all Federal, State, County and Local Fair Housing Laws, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to multifamily housing.
  • Inform maintenance supervisor of any concerns.
  • Promote goodwill among prospects, residents, employees, contractors.
  • Complete all resident requests in a timely manner and on a priority basis per policy. 
  • Provide feedback on service requests to Maintenance Supervisor/Property Manager.
  • Perform turnovers in a timely and efficient manner.
  • Report all major repairs to Maintenance Supervisor/Property Manager prior to any expenditure of funds or contacting an outside contractor.
  • Comply with Work Order System and follow reporting procedures.
  • Provide lists of deficiencies, damage or lease violations within buildings and/or apartments.
  • Provide quality workmanship; be knowledgeable of inventory of frequency used parts and inform Maintenance Supervisor/Property Manager of shortages.
  • Comply with policy for keys, master keys, apartment common area keys.
Learn More

Maintenance Technician

Location: Germantown, MD | Department: | Type: Full Time | Min. Experience: Experienced
x

Gates Hudson is in need of a Maintenance Technician for a property in Germantown, MD. The Maintenance Technician will conduct all business in accordance with Gates Hudson’s established policies and procedures, all Federal, State, County and Local Fair Housing Laws, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to multifamily housing 

Gates Hudson Values:  

Loyalty. We form long-lasting, genuine partnerships with each other and our clients.
Expertise. We value and encourage ongoing education, accreditation and experience. Our experience drives results.
Forthcoming. With no hidden agenda, we value transparent and honest relationships.
Superior Service. Personalized service to every customer, every time. No exceptions.
Perspective. We leverage the multidisciplinary and seasoned expertise of our team and reach practical solutions that are tailored to your unique needs.

Duties and Responsibilities: 

  • Spearhead and supervise necessary training for maintenance personnel. 
  • Implement on the job training when applicable. 
  • Coordinate maintenance team into a priority work schedule. 
  • Ensure maintenance coverage includes twenty-four (24) hour emergency services, and monitor the nature of the emergency service.
  • Inform Property Manager of any employee needs or concerns.
  • Assist the team with the turnover/renovation process to ensure apartments are ready for new move-ins and vacancy loss is reduced.

  • Physically inspect property and common areas each morning to detect maintenance problems that require attention.

  • Maintain maintenance shop and storage rooms in an orderly fashion and in compliance with safety regulations.
    Coordinate and complete maintenance requests within 24 hours.
    Perform spot inspections of tickets completed to ensure quality of workmanship in repairs and clean up for both apartments and common areas.
    Work turnover every day, and ensure all apartments are in “rent ready” condition within seven (7) days of move-out.
    Ensure the performance of all contractors to contract specifications and advise the Property Manager of any shortcomings. 
    Work with contractors to obtain quality performance.
    Implement the preventative maintenance program for the property is according to Gates Hudson policy and procedure.
    Schedule and perform routine and preventative maintenance on all appropriate equipment on a regular basis. Inspect and maintain all tools are in excellent condition.

  • Additional duties as assigned  

 

Learn More

Maintenance Technician

Location: Germantown, MD | Department: | Type: Full Time | Min. Experience: Experienced
x

Gates Hudson is in need of a Maintenance Technician for a property in Germantown, MD. The Maintenance Technician will conduct all business in accordance with Gates Hudson’s established policies and procedures, all Federal, State, County and Local Fair Housing Laws, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to multifamily housing 

Gates Hudson Values:  

Loyalty. We form long-lasting, genuine partnerships with each other and our clients.
Expertise. We value and encourage ongoing education, accreditation and experience. Our experience drives results.
Forthcoming. With no hidden agenda, we value transparent and honest relationships.
Superior Service. Personalized service to every customer, every time. No exceptions.
Perspective. We leverage the multidisciplinary and seasoned expertise of our team and reach practical solutions that are tailored to your unique needs.

Duties and Responsibilities: 

  • Spearhead and supervise necessary training for maintenance personnel. 
  • Implement on the job training when applicable. 
  • Coordinate maintenance team into a priority work schedule. 
  • Ensure maintenance coverage includes twenty-four (24) hour emergency services, and monitor the nature of the emergency service.
  • Inform Property Manager of any employee needs or concerns.
  • Assist the team with the turnover/renovation process to ensure apartments are ready for new move-ins and vacancy loss is reduced.

  • Physically inspect property and common areas each morning to detect maintenance problems that require attention.

  • Maintain maintenance shop and storage rooms in an orderly fashion and in compliance with safety regulations.
    Coordinate and complete maintenance requests within 24 hours.
    Perform spot inspections of tickets completed to ensure quality of workmanship in repairs and clean up for both apartments and common areas.
    Work turnover every day, and ensure all apartments are in “rent ready” condition within seven (7) days of move-out.
    Ensure the performance of all contractors to contract specifications and advise the Property Manager of any shortcomings. 
    Work with contractors to obtain quality performance.
    Implement the preventative maintenance program for the property is according to Gates Hudson policy and procedure.
    Schedule and perform routine and preventative maintenance on all appropriate equipment on a regular basis. Inspect and maintain all tools are in excellent condition.

  • Additional duties as assigned  

 

Learn More

Maintenance Technician

Location: Germantown, MD | Department: | Type: Full Time | Min. Experience: Experienced
x

Gates Hudson is in need of a Maintenance Technician for a property in Germantown, MD. The Maintenance Technician will conduct all business in accordance with Gates Hudson’s established policies and procedures, all Federal, State, County and Local Fair Housing Laws, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to multifamily housing 

Gates Hudson Values:  

Loyalty. We form long-lasting, genuine partnerships with each other and our clients.
Expertise. We value and encourage ongoing education, accreditation and experience. Our experience drives results.
Forthcoming. With no hidden agenda, we value transparent and honest relationships.
Superior Service. Personalized service to every customer, every time. No exceptions.
Perspective. We leverage the multidisciplinary and seasoned expertise of our team and reach practical solutions that are tailored to your unique needs.

Duties and Responsibilities: 

  • Spearhead and supervise necessary training for maintenance personnel. 
  • Implement on the job training when applicable. 
  • Coordinate maintenance team into a priority work schedule. 
  • Ensure maintenance coverage includes twenty-four (24) hour emergency services, and monitor the nature of the emergency service.
  • Inform Property Manager of any employee needs or concerns.
  • Assist the team with the turnover/renovation process to ensure apartments are ready for new move-ins and vacancy loss is reduced.

  • Physically inspect property and common areas each morning to detect maintenance problems that require attention.

  • Maintain maintenance shop and storage rooms in an orderly fashion and in compliance with safety regulations.
    Coordinate and complete maintenance requests within 24 hours.
    Perform spot inspections of tickets completed to ensure quality of workmanship in repairs and clean up for both apartments and common areas.
    Work turnover every day, and ensure all apartments are in “rent ready” condition within seven (7) days of move-out.
    Ensure the performance of all contractors to contract specifications and advise the Property Manager of any shortcomings. 
    Work with contractors to obtain quality performance.
    Implement the preventative maintenance program for the property is according to Gates Hudson policy and procedure.
    Schedule and perform routine and preventative maintenance on all appropriate equipment on a regular basis. Inspect and maintain all tools are in excellent condition.

  • Additional duties as assigned  

 

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Activities Director

Location: Lorton, VA | Department: | Type: Part Time | Min. Experience: Mid Level
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Gates Hudson is in need of a A Part Time Activities Director for a community in Lorton, VA.  The Activities Director must be a self starter, tech-savvy, and have the ability to multitask. 

Essential Duties and Responsibilities:   

  • The Activity Director (AD) provides for an ongoing program of activities designed to meet the resident abilities, limitations, and preferences related to activities.
  • The AD plans for and provides group activities for the residents.
  • Duties involve personal contact with a varying resident population and a varied work schedule that may include some weekends, evenings, and holidays.
  • Tasks also involve record keeping, attention to the environment, use of supplies and equipment, and maintenance of storage areas.
  • Manages activities to ensure effective and meaningful activities occur to the greatest benefit to the participating residents.
  • Gather resident input to effectively plan, promote and execute activities for the residents, working with Lifestyle and other committees of the Spring Hill Community.
  •  Ensure area to be used for activity is free (not booked).
  • Set areas up as needed for the type of activity planned.
  • Remind the community of activities scheduled
  • Record keeping and related documentation tasks.
  • Help maintain a pleasant and cheerful environment
  • Perform other tasks as needed. 
  • Address, stamp, stuff, and mail the monthly calendars. 
  • File Photos regularly.
  •  Keep activity closets organized.
  •  Attend mandatory SCHA Board, Facilities and Lifestyle committee meetings.

 

Qualifications and Skills:  

  • Minimum educational requirements include an Associate Degree in recreation or related field or high school diploma or its equivalent and 4 years of practical experience.
  • Good verbal and written communication skills
  • Evidence of effective problem resolution skills
  • Ability to maintain composure in stressful situations
  • Resourcefulness
  • Willingness to consider the advice and opinions of others
  • Ability to make decisions and accept responsibility for the consequences
  • Ability to coordinate and conduct meetings
  • Ability to set and achieve goals
  • Ability to be organized and efficient. 
  • Ability to meet deadlines
  • Ability to train and motivate others
  • Ability and willingness to act as a role model in conduct and appearance
  • Basic computer skills
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Entry-level Property Accountant

Location: Fairfax, VA | Department: Gates Hudson | Type: Full Time | Min. Experience: Entry Level
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We are a premier full-service real estate firm seeking a Property Accountant to join our Gates Hudson Community Management corporate Team in Fairfax, VA.

We are ideally looking for an administrative professional with experience in Accounts Receivable, Accounts Payable, and Customer Service. We want an individual who is able to thrive in a deadline oriented, fast-paced, and high volume environment. This entry-level position is an ideal fit for an individual who has recently earned or is working towards an Accounting, Finance, or Business Administration related degree. We are willing to train the right candidate who is high integrity, dependable, and who has a passion for customer service. Only those who are ready to learn with a great attitude and who are always willing to help those around them will succeed.

Essential Duties and Responsibilities:

  • Process exceptions invoices through 3rd party payables service provider.
  • Post miscellaneous checks internally and deposit at bank on a bi-weekly basis (minimum).
  • Handling of Customer Service inquiries (phone calls, e-mails, voicemails, walk-ins)
  • Process owner account adjustments (e.g. NSF checks, late fee waivers, violation charges, etc.).
  • Enter owner direct debit information into accounting software upon receipt of standard form and voided check/copy of voided check. Send owner direct debit confirmation via e-mail, phone, or regular mail.
  • Process settlements (resales and initial settlements) through the move-in/move-out procedure and process settlement checks appropriately. Resale income due to GHCM should always be given to CFO or Controller.
  • Communicate Accounting issues with Portfolio Managers and on-site staff (Community Managers) such as late fee and violation fee waiver requests.
  • Process GHCM Schedule A/B invoices each month and ensure GHCM income is scanned prior to month end.

Knowledge and Skills:

  • Applicant must be proficient in MS Office particularly in Word and Excel.
  • Knowledge of Jenark property management software and/or the community association industry is a plus. 
  • Superb written, verbal, and organizational skills and the ability to both independently problem solve and work in a team-oriented environment are ideal.
  • Efficient and accurate data entry processing as well as cash management are required on a daily basis. 
  •  Excellent communication skills with our client base via phone, e-mail, and in-person meetings.
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Maintenance Technician

Location: Herndon, VA | Department: | Type: Full Time | Min. Experience: Experienced
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Gates Hudson is in need of a Maintenance Technician for a property in Herndon, VA. The Maintenance Technician will conduct all business in accordance with Gates Hudson’s established policies and procedures, all Federal, State, County and Local Fair Housing Laws, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to multifamily housing 

Gates Hudson Values:  

Loyalty. We form long-lasting, genuine partnerships with each other and our clients.
Expertise. We value and encourage ongoing education, accreditation and experience. Our experience drives results.
Forthcoming. With no hidden agenda, we value transparent and honest relationships.
Superior Service. Personalized service to every customer, every time. No exceptions.
Perspective. We leverage the multidisciplinary and seasoned expertise of our team and reach practical solutions that are tailored to your unique needs.

Duties and Responsibilities: 

  • Spearhead and supervise necessary training for maintenance personnel. 
  • Implement on the job training when applicable. 
  • Coordinate maintenance team into a priority work schedule. 
  • Ensure maintenance coverage includes twenty-four (24) hour emergency services, and monitor the nature of the emergency service.
  • Inform Property Manager of any employee needs or concerns.
  • Assist the team with the turnover/renovation process to ensure apartments are ready for new move-ins and vacancy loss is reduced.

  • Physically inspect property and common areas each morning to detect maintenance problems that require attention.

  • Maintain maintenance shop and storage rooms in an orderly fashion and in compliance with safety regulations.
    Coordinate and complete maintenance requests within 24 hours.
    Perform spot inspections of tickets completed to ensure quality of workmanship in repairs and clean up for both apartments and common areas.
    Work turnover every day, and ensure all apartments are in “rent ready” condition within seven (7) days of move-out.
    Ensure the performance of all contractors to contract specifications and advise the Property Manager of any shortcomings. 
    Work with contractors to obtain quality performance.
    Implement the preventative maintenance program for the property is according to Gates Hudson policy and procedure.
    Schedule and perform routine and preventative maintenance on all appropriate equipment on a regular basis. Inspect and maintain all tools are in excellent condition.

  • Additional duties as assigned  

 

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Leasing Consultant

Location: Crystal City, VA | Department: | Type: Full Time | Min. Experience: Mid Level
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Gates Hudson, a full-service property management company is seeking a full time Leasing Consultant to join a residential property in Crystal City, VA.   If you are energetic, detail oriented, and customer service focused, please submit your resume for review.  
 

Gates Hudson Values:

Loyalty. We form long-lasting, genuine partnerships with each other and our clients.
Expertise. We value and encourage ongoing education, accreditation and experience. Our experience drives results.
Forthcoming. With no hidden agenda, we value transparent and honest relationships.
Superior Service. Personalized service to every customer, every time. No exceptions.
Perspective. We leverage the multidisciplinary and seasoned expertise of our team and reach practical solutions that are tailored to your unique needs. 

Essential Duties and Responsibilities Include: 

  • Welcome and tour prospects, qualify, determine wants and needs, professionally present community and specific apartments/condominiums while providing features and benefits.
  • Proactively manage leads, document tours and complete all leasing paperwork.
  • Ensure the entire tour route is in perfect condition.
  • Walk rent readies and check on the status of the vacant units to ensure there is a suitable number of rent ready units and partially accessorized mini model units.
  • Maintain awareness of local market conditions and trends. Contribute ideas to the Manager for marketing property and for improving resident satisfaction.
  • Answer incoming phone calls and handle accordingly whether it is a prospect call or a resident call.
  • Maintain a positive customer service attitude and promote good will among prospects, residents, coworkers and contractors.
  • Address resident concerns and requests on a timely basis to ensure resident satisfaction with management.
  • Receive telephone calls and in-person visits. Answer questions for residents about community, repairs, rent, rules, etc.
  • Ensure all maintenance repairs are handled satisfactorily by contacting residents with completed Service Requests on a weekly basis.
  • Review all notices to vacate to determine the cause of the move-out.  Make sure every attempt is made to save a potential move-out.
  • Conduct periodic inspections with residents upon move-in/move-out.
  • Assist in planning resident functions. Attend functions and participate as host for any functions as directed by the Property Manager.
  • Consistently implement policies of the community.
  • Maintain a professional, yet friendly, atmosphere in the leasing offices and other areas where prospective residents and current residents meet.

  • Ensure the entire tour route to all common area, outdoor recreational facilities, landscaping, laundry room, parking areas, etc. are in perfect condition.

  • Greet and tour prospective new residents, qualify, determine needs and preferences, professionally present community and specific apartments while communicating features and benefits; close the sale.

  • Understand how to incorporate the revenue management software into the sales presentation.

  • Additional duties as assigned  


The successful candidate will meet the following requirements:

  • High school degree or equivalent certification required.
  • Bilingual in Spanish (Preferred) 
  • Previous customer service experience, leasing and/or sales experience preferred.
  • Must have excellent written and verbal communications skills.
  • Ability to quickly develop rapport with prospective residents.
  • Must be a motivated self-starter with the ability to work well in a team setting and set goals.  
     
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Part-Time Maintenance Technician

Location: Arlington, VA | Department: | Type: Part Time | Min. Experience: Experienced
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Gates Hudson is in need of a Maintenance Technician for a property in Arlington, VA. The Maintenance Technician will conduct all business in accordance with Gates Hudson’s established policies and procedures, all Federal, State, County and Local Fair Housing Laws, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to multifamily housing 

Gates Hudson Values:  

Loyalty. We form long-lasting, genuine partnerships with each other and our clients.
Expertise. We value and encourage ongoing education, accreditation and experience. Our experience drives results.
Forthcoming. With no hidden agenda, we value transparent and honest relationships.
Superior Service. Personalized service to every customer, every time. No exceptions.
Perspective. We leverage the multidisciplinary and seasoned expertise of our team and reach practical solutions that are tailored to your unique needs.

Duties and Responsibilities: 

  • Spearhead and supervise necessary training for maintenance personnel. 
  • Implement on the job training when applicable. 
  • Coordinate maintenance team into a priority work schedule. 
  • Ensure maintenance coverage includes twenty-four (24) hour emergency services, and monitor the nature of the emergency service.
  • Inform Property Manager of any employee needs or concerns.
  • Assist the team with the turnover/renovation process to ensure apartments are ready for new move-ins and vacancy loss is reduced.

  • Physically inspect property and common areas each morning to detect maintenance problems that require attention.

  • Maintain maintenance shop and storage rooms in an orderly fashion and in compliance with safety regulations.
    Coordinate and complete maintenance requests within 24 hours.
    Perform spot inspections of tickets completed to ensure quality of workmanship in repairs and clean up for both apartments and common areas.
    Work turnover every day, and ensure all apartments are in “rent ready” condition within seven (7) days of move-out.
    Ensure the performance of all contractors to contract specifications and advise the Property Manager of any shortcomings. 
    Work with contractors to obtain quality performance.
    Implement the preventative maintenance program for the property is according to Gates Hudson policy and procedure.
    Schedule and perform routine and preventative maintenance on all appropriate equipment on a regular basis. Inspect and maintain all tools are in excellent condition.

  • Additional duties as assigned  

 

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Community Manager

Location: Arlington, VA | Department: | Type: Full Time | Min. Experience: Mid Level
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Position Overview
Gates Hudson Community Management, at the Board’s direction, effectively manages the property. The Managing Agent will assume all responsibilities associated with accomplishing property objectives as set forth by the Association’s Board of Directors and GHCM’s Management Agreement. The COMMUNITY MANAGER-1 conducts all business in accordance with the Association’s governing documents and GHCM’s established policies and procedures, all Federal, State, and County Fair Housing Laws, American with Disabilities Act, and all other laws pertaining to housing.
Essential Duties and Responsibilities
 Administrative
o Meet all reporting deadlines and maintain an activity calendar to ensure that tasks are completed.
o Maintain all office files and records in accordance with GHCM’s policy and standard business practice.
o Review mail, outside correspondence and inter-company correspondence.
o Provide clerical assistance such as typing, filing, writing of reports, answering telephones, closing out daily reports, etc.
o Board Meeting Attendance as required per Management Agreement.
o Draft the occasional request for proposals from contractors on an as needed basis.
o Submit weekly reports and an updated task list to the Board of Directors.
o Perform any additional duties assigned.
 Financial
o Ensure routine expenditures are consistent with the Association’s owner approved budget.
o Control purchases and utilize the approved vendor lists.
o Process property invoices in accordance with established GHCM’s policy and submit invoices with purchase orders and required reports weekly.
o Maintain records for all transactions conducted on-site.
 Owner/Resident Relations
o Maintain a positive customer service attitude.
o Promote goodwill among owners, residents, coworkers, and contractors/vendors.
o Apply policy in a fair, uniform manner to ensure consistent policy enforcement for all residents.
o Implement the Association’s and GHCM’s policies and procedures regarding Rules and Regulations.
o Ensure that all Owner/Resident requests and issues are handled in a timely manner and on a priority basis per policy (emergencies first; thereafter, first-come, first-served basis).
o Assist with repair order/service request follow-up, e.g., monitoring tickets awaiting parts, ensuring satisfactory completion of repairs.
o Where in-unit resident services are to be bundled and coordinated to save money or for efficiency, service schedules, procedures and costs will be communicated to participating residents and contractors in a timely manner.
 Personnel
o Supervision of onsite staff as applicable and ensures all deadlines are met.
o Prepare the office work schedule for the maintenance staff, front desk staff and other staff as applicable.
o Prepare and maintain payroll records and documentation.
o Develop skills, customer service attitudes, training materials and procedural policies with other contract and/or Association staff.
 Property Maintenance
o Perform regular building and ground inspections and provide written reports; prepare and dispatch repair orders as necessary; ensure consistent, positive curb appeal.
o Supervise contractors to ensure compliance with contract specifications.
o Inspect and test safety and/or access control equipment, including adding contact information and deleting lost or stolen devices.
 Safety
o Provide timely, essential feedback in emergencies and follow-up via written Incident or Accident Reports.
o Promote safety and security measures in property maintenance to reduce owner liability and increase Owner/Resident/Employee protection.
o Maintain an on-call contact system so that emergencies are dealt with promptly and professionally.
Knowledge and Skills
 Must have a strong background in customer service.
 Must be able to clearly convey information through written and verbal communications.
 The Certified Manager of Community Associations (CMCA) designation from the Community Association Institute (CAI) is preferred.
 1-2 years’ experience in Association management or a similar field.
 A college degree is preferred. A High School Diploma is required.
 A driver’s license may be required.
 Maintain full working knowledge of all GHCM operating policies and procedures
 Intermediate or advanced knowledge of Microsoft Office products, specifically Outlook, Word and Excel.
 Maintain full working knowledge of the 3rd party software used by GHCM to include: Jenark, Strongroom Payables Lockbox, Smartwebs Violations and community website/web portal hosts.
 General knowledge of Internet use and using Internet browsers, to include changing/creating passwords and security question answers and bookmarking web addresses.
Physical Demands and Work Environment
 Physical Demands
o Ability to walk property and go up and down flights of stairs depending on the property structure.
o Ability to hear and speak well enough to converse verbally over the phone and in-person (expressing or exchanging ideas by means of the spoken or written word).
o Ability to interpret, evaluate and communicate detailed written or verbal instructions to others accurately and easily.
o Ability to see well enough to use the computer effectively and read written communications.
o Ability to lift, push, pull or carry up to 40 pounds for the dissemination of documents, supplies, materials, packages, etc. to various locations throughout the office/facility.
o Ability to complete general office duties.
 Work Environment
o A professional office environment.
o Uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
o Outdoor environment when inspecting the property.
 

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General Manager

Location: Alexandria, VA | Department: | Type: Full Time | Min. Experience: Experienced
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Gates Hudson Community Management is in need of a General Manager for a property in Alexandria, VA. This is a full time position that offers a comprehensive benefits package in addition to great culture and growth potential.  

Essential Duties and Responsibilities

Administrative

  • Meet all reporting deadlines and maintain an activity calendar to ensure that tasks are   completed.
  • Maintain all office files and records in accordance with GHCM’s policy and standard business practice.
  • Review mail, outside correspondence and inter-company correspondence.
  • Provide clerical assistance such as typing, filing, writing of reports, answering telephones, closing out daily reports, maintaining permit, licenses and insurance documentation for facilities and in-Unit work electronically and in hard copy, maintain all other on-site books and records electronically and in hard copy, etc.
  • Ensure efficient delivery of services to: update master calendar for the Association; schedule and support community events, move in/move outs, and vendors providing on-site services; prepare meeting materials for the Boards; support annual elections for the Board(s); prepare and update the Owner directory, issue keys, property identification stickers, and pool passes; support newsletter production and distribution; prepare new Owner welcome packets; and carry out other office responsibilities as needed.
  • Board Meeting Attendance as required per Management Agreement.
  • Draft requests for proposals from contractors on an as needed basis.
  • Submit weekly reports and an updated task list to the Board of Directors.
  • Submit monthly reports to the Board(s) as provided in the Management Agreement.
  • Perform any additional duties assigned by the Board(s).
  • Act as the liaison between community Boards, if applicable.

Knowledge and Skills

  • Must have a strong background in customer service.
  • Must have excellent written and verbal communications skills.
  • Minimum of seven (7) years’ experience as a condominium property manager.
  • Required to have a national certification, such as:
  • the Certified Manager of Community Associations (CMCA)
  • Association Management Specialist (AMS)
  • Professional Community Association Manager (PCAM) (Recommended)
  • A Bachelor’s degree is preferred. A High School Diploma is required.
  • A driver’s license may be required.
  • Maintain full working knowledge of all GHCM operating policies and procedures.
  • Intermediate or advanced knowledge of Microsoft Office products, specifically Outlook, Word and Excel.
  • Maintain full working knowledge of the 3rd party software used by GHCM to include: Jenark, Strongroom Payables Lockbox, Smartwebs Violations and community website/web portal hosts.
  • General knowledge of Internet use and using Internet browsers, to include changing/creating passwords and security question answers and bookmarking web addresses.

 

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Maintenance Technician

Location: , DC | Department: | Type: Full Time | Min. Experience: Experienced
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­­­­­­­­­­­­­­­­­­­­­­­­­­­The purpose of this job description is to communicate the responsibilities and duties associated with the position of MAINTENANCE TECHNICIAN. While the following information should be considered a comprehensive description of this position, it should also be noted that some responsibilities and duties may not be specifically addressed.  Our company emphasizes a team approach and expects

 

GHCM MISSION STATEMENT

To provide quality services to our clients and to assist them in managing and enhancing the value of their asset through our experienced professional management team with our unique policies and procedures, up-to-date financial and management reports, training and leadership skills.

 

GHCM MANAGEMENT APPROACH

Gates Hudson Community Management (GHCM)enjoys the privilege of managing properties for a diverse clientele.  Each client and property is unique, requiring flexibility in our approach to each management assignment in order to accommodate a wide range of ownership objectives.  GHCM provides full service management to its clients.   Each employee should understand the importance and responsibility of the Board of Directors to ensure that their community operates effectively and efficiently.  Use of our Operations and Physical Property Management policies and procedures along with our Facilities Care and Preventive Maintenance programs allow us to ensure complete Board and owner satisfaction.

Position Overview

The MAINTENANCE TECHNICIAN is responsible for maintaining the physical integrity of the property at all times.  This involves insuring a safe and secure living environment for residents, visitors and staff.  It is the MAINTENANCE TECHNICIAN’S duty to anticipate, identify and correct any and all problems involving the property and to implement procedures that will prevent such problems.  An effective program of maintenance is essential in order to:

Maintain a safe environment.

Cultivate resident satisfaction.

Protect the investment of the unit owners.

 

DUTIES AND RESPONSIBILITIES

GHCM, at the Board’s direction, effectively manages the property.  The Managing Agent will assume all responsibilities associated with accomplishing property objectives as set forth by the Association’s Board of Directors and GHCM’s Management Agreement.  The MAINTENANCE TECHNICIAN conducts all business in accordance with the Association’s governing documents and GHCM’s established policies and procedures, all Federal, State, and County Fair Housing Laws, American with Disabilities Act, and all other laws pertaining to housing.

SPECIFIC DUTIES AND RESPONSIBILITIES

Administrative

Meet all reporting deadlines and maintain an activity calendar to ensure that routing and preventive maintenance and general tasks are completed.

Update all logs, manuals and handbooks, as requested by Management.

Maintain systems as established by Management for the property security and accessibility of all keys including master keys, beepers and radio equipment, etc.

Assist in implementing and maintaining an inventory and stock control system to ensure that necessary parts and tools are available for routine maintenance and that over-stocking is avoided; completion of year-end-inventory.

Mark all company-owned equipment and tools with the property name and telephone number.

Provide instruction booklets on all property tools and equipment.

Board Meeting attendance as required by Management Agreement.

Performs any additional duties assigned.

Financial

Ensure the efficient operation of the department within budgeted guidelines.

Ensure compliance with procurement policies to include use of Approved Vendors/Contractors in the performance of daily tasks and expenditure.

Obtain approve from the Portfolio or General Manager for all items or orders of $200.00 or more.

Preparing or approving purchase orders and processing or approving invoices for payment according to GHCM policy.

 

Owner/Resident Relations

Ensure all owners requests and issues are handled in a timely manner and on a priority basis per policy.

Provide constant follow-up on repair orders, staff and contractual and service requests to ensure that all resident situations are satisfactorily and expeditiously resolved.

Promote goodwill among owners, employees, contractors, etc., to include promptly returning all telephone calls.

Serve as the liaison between Management and the residents regarding service requests.

 

Personnel

Recruit and recommend for hire maintenance personnel.

Provide proper technical and policy training along with daily supervision of maintenance mechanics and other maintenance personnel.

Schedule maintenance personnel in conjunction with the Portfolio or General Manger so that maintenance is available for emergency purposes, 24 hours a day, seven days a week.

Maintaining all payroll records to include vacation and sick leave, overtime, etc.; and ensuring payroll information is provided to the General  Manager at a specified time.

Ensure that all maintenance employees report in uniform.

Instruct staff on proper use and guidelines for wearing safety items.

 

Preventive Maintenance

Maintain accurate records regarding preventive maintenance, service requests (received and completed), expenditures, apartment make-ready status, work-in-progress, etc.

Schedule and perform minor and routine maintenance on all appropriate equipment on a regular basis.  Inspects and maintains all tools in excellent condition.

Implement the preventive maintenance program for subject property’s equipment and tools according to GHCM policy and procedure.

 

Routine Maintenance

Ensure that the Repair Order System devised by GHCM is properly implemented.

Perform spot inspections of tickets completed to ensure quality of workmanship in repairs and clean up in common areas.

Ensure the performance of all contractors to contract specifications and advise the Portfolio or General Manager of any shortcomings.

Safety

Conduct regularly scheduled safety meetings with entire staff.

Keep MSDS sheets current and readily accessible.

Maintain thorough knowledge of pertinent laws and EPA and OSHA regulations governing property storage and management of hazardous materials, including solvents, flammables, caustics and refrigerants.

Must be aware of the condition of physical property throughout the community and immediately correct unsafe conditions.

Promote and implement safety and security measures in property maintenance to reduce owner liability and increase resident/employee awareness and protection.

 

ADDITIONAL CLARIFICATIONS RELATED TO SUPERVISION AND WORKING RELATIONSHIPS

 

Central Plant

The Maintenance Technician, in addition to supervising all maintenance personnel, will closely monitor the activities of the central plant.  The Maintenance Technician will ensure all logs are completed as necessary, and shall periodically review and initial said logs.  In addition, monthly inspections of the central plant shall be complete, and check sheets shall be kept on file.  Emphasis will be placed on preventive maintenance measures.  The Maintenance Technician will schedule and patriciate in meetings with central plant contractors, and the Portfolio or General Manager.  Agendas and meeting notes shall be prepared and kept on file for quarterly meetings. The Maintenance Technician shall be directly responsible for the condition for the central plant and equipment and a schedule for maintaining the physical plant.

LICENSES/CERTIFICATION

High school diploma or GED and additional training in electrical systems, plumbing, HVAC or basic computer technology as applicable to the Association.

 

PHYSICAL AND VISUAL ACTIVITIES

Ability to hear and speak well enough to converse verbally over the phone and in-person (expressing or exchanging ideas by means of the spoken or written word). Ability to interpret, evaluate and communicate detailed written or verbal instructions to others accurately and easily.  Able to see well enough to use the computer effectively and read written communications.  Ability to life, push, pull or carry up to 25 pounds for the dissemination of documents, supplies, materials, etc. to various locations throughout the office/facility.  May be required to climb stairs depending on the property structure.

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Maintenance Supervisor

Location: Alexandria, VA | Department: | Type: Full Time | Min. Experience: Mid Level
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Gates Hudson residential is seeking a full time Maintenance Supervisor to support a property in Alexandria, VA.  This role offers a comprehensive benefit package and opportunities for growth.   

 

Duties and Responsibilties: 

  • Maintaining the property including corrective and preventative maintenance measures on property equipment, fixtures, buildings and for safeguarding same. 
  • Will contact a person of authority should any situation warrant an action of decision not included in his or her duties and responsibilities.
  • Conduct all business in accordance with Gates Hudson’s established policies and procedures, all Federal, State, County and Local Fair Housing Laws, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to multifamily housing.
  • Inform maintenance supervisor of any concerns.
  • Promote goodwill among prospects, residents, employees, contractors.
  • Complete all resident requests in a timely manner and on a priority basis per policy. 
  • Provide feedback on service requests to Maintenance Supervisor/Property Manager.
  • Perform turnovers in a timely and efficient manner.
  • Report all major repairs to Maintenance Supervisor/Property Manager prior to any expenditure of funds or contacting an outside contractor.
  • Comply with Work Order System and follow reporting procedures.
  • Provide lists of deficiencies, damage or lease violations within buildings and/or apartments.
  • Provide quality workmanship; be knowledgeable of inventory of frequency used parts and inform Maintenance Supervisor/Property Manager of shortages.
  • Comply with policy for keys, master keys, apartment common area keys.
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Building Engineer

Location: Alexandria, VA | Department: | Type: Full Time | Min. Experience: Mid Level
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Gates Hudson residential is seeking a full time Building Engineer to support a property in Alexandria, VA.  This role offers a comprehensive benefit package and opportunities for growth.   

 

Duties and Responsibilties: 

  • Maintaining the property including corrective and preventative maintenance measures on property equipment, fixtures, buildings and for safeguarding same. 
  • Will contact a person of authority should any situation warrant an action of decision not included in his or her duties and responsibilities.
  • Conduct all business in accordance with Gates Hudson’s established policies and procedures, all Federal, State, County and Local Fair Housing Laws, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to multifamily housing.
  • Inform maintenance supervisor of any concerns.
  • Promote goodwill among prospects, residents, employees, contractors.
  • Complete all resident requests in a timely manner and on a priority basis per policy. 
  • Provide feedback on service requests to Maintenance Supervisor/Property Manager.
  • Perform turnovers in a timely and efficient manner.
  • Report all major repairs to Maintenance Supervisor/Property Manager prior to any expenditure of funds or contacting an outside contractor.
  • Comply with Work Order System and follow reporting procedures.
  • Provide lists of deficiencies, damage or lease violations within buildings and/or apartments.
  • Provide quality workmanship; be knowledgeable of inventory of frequency used parts and inform Maintenance Supervisor/Property Manager of shortages.
  • Comply with policy for keys, master keys, apartment common area keys.
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Executive Assistant

Location: Washington, DC | Department: | Type: Full Time | Min. Experience: Mid Level
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Gates Hudson is looking to hire an Executive Assistant in the DC area. This is a full time position that offers comprehensive benefits and a great work environment. 

The Executive Assistant duties include but are not limited to working for the Executive Vice President of Operations, Chief Financial Officer, and/or Vice President of Operations assisting with all administrative and customer service support for GHCM clients. This position must have the perceptiveness, interpersonal and organizational skills required to deal effectively with a wide range of people, including senior level executives, property managers and outside contacts all while providing quality customer service.

  • Maintain information for all aspects of providing administrative support to the Executive Vice President of Operations, CFO and/or Vice President of Operations. This includes customer service, filing, and maintaining accurate records.
  • Answer phone calls.
  • Maintain calendars.
  • Schedule and coordinate meetings and conference calls.
  • Prepare agendas and reports for meetings as needed.
  • Track and ensure all corporate licenses and insurance policies are current.
  • Supervise employees as applicable.
  • Ensure GHCM conference rooms are cleaned and organized.
  • Prepare monthly reports as directed.
  • Process invoices on a regular basis.
  • Ensure assigned employee’s payroll has been entered correctly and is complete each pay period. Approve bi-weekly timesheets as assigned.
  • Monitor absence and maintain vacation and elective holiday schedules.
  • Maintain a clean and healthy work environment (receptionist area, copier room, supply room, kitchen/breakroom area, conference rooms.
  • Oversee purchases of office supplies and corporate credit card use.
  • Assist with internal set up for email, phone and Jenark securities for employees.
  • Assist in preparation for corporate functions.
  • Provide excellent customer service to all new owners, clients, and vendors.
  • Backup support to other Executive Assistant(s) when needed.
  • Assist with additional assignments requested by the Executive VP of Operations, CFO and/or Vice President of Operations. 
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Maintenance Supervisor

Location: Arlington, VA | Department: | Type: Full Time | Min. Experience: Mid Level
x

Gates Hudson residential is seeking a full time Maintenance Supervisor to support a property in Arlington, VA.  This role offers a comprehensive benefit package and opportunities for growth.   

 

Duties and Responsibilties: 

  • Maintaining the property including corrective and preventative maintenance measures on property equipment, fixtures, buildings and for safeguarding same. 
  • Will contact a person of authority should any situation warrant an action of decision not included in his or her duties and responsibilities.
  • Conduct all business in accordance with Gates Hudson’s established policies and procedures, all Federal, State, County and Local Fair Housing Laws, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to multifamily housing.
  • Inform maintenance supervisor of any concerns.
  • Promote goodwill among prospects, residents, employees, contractors.
  • Complete all resident requests in a timely manner and on a priority basis per policy. 
  • Provide feedback on service requests to Maintenance Supervisor/Property Manager.
  • Perform turnovers in a timely and efficient manner.
  • Report all major repairs to Maintenance Supervisor/Property Manager prior to any expenditure of funds or contacting an outside contractor.
  • Comply with Work Order System and follow reporting procedures.
  • Provide lists of deficiencies, damage or lease violations within buildings and/or apartments.
  • Provide quality workmanship; be knowledgeable of inventory of frequency used parts and inform Maintenance Supervisor/Property Manager of shortages.
  • Comply with policy for keys, master keys, apartment common area keys.
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Maintenance Technician

Location: Arlington, VA | Department: | Type: Full Time | Min. Experience: Experienced
x

Gates Hudson is in need of a Maintenance Technician for a property in Alexandria, VA. The Maintenance Technician will conduct all business in accordance with Gates Hudson’s established policies and procedures, all Federal, State, County and Local Fair Housing Laws, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to multifamily housing 

Gates Hudson Values:  

Loyalty. We form long-lasting, genuine partnerships with each other and our clients.
Expertise. We value and encourage ongoing education, accreditation and experience. Our experience drives results.
Forthcoming. With no hidden agenda, we value transparent and honest relationships.
Superior Service. Personalized service to every customer, every time. No exceptions.
Perspective. We leverage the multidisciplinary and seasoned expertise of our team and reach practical solutions that are tailored to your unique needs.

Duties and Responsibilities: 

  • Spearhead and supervise necessary training for maintenance personnel. 
  • Implement on the job training when applicable. 
  • Coordinate maintenance team into a priority work schedule. 
  • Ensure maintenance coverage includes twenty-four (24) hour emergency services, and monitor the nature of the emergency service.
  • Inform Property Manager of any employee needs or concerns.
  • Assist the team with the turnover/renovation process to ensure apartments are ready for new move-ins and vacancy loss is reduced.

  • Physically inspect property and common areas each morning to detect maintenance problems that require attention.

  • Maintain maintenance shop and storage rooms in an orderly fashion and in compliance with safety regulations.
    Coordinate and complete maintenance requests within 24 hours.
    Perform spot inspections of tickets completed to ensure quality of workmanship in repairs and clean up for both apartments and common areas.
    Work turnover every day, and ensure all apartments are in “rent ready” condition within seven (7) days of move-out.
    Ensure the performance of all contractors to contract specifications and advise the Property Manager of any shortcomings. 
    Work with contractors to obtain quality performance.
    Implement the preventative maintenance program for the property is according to Gates Hudson policy and procedure.
    Schedule and perform routine and preventative maintenance on all appropriate equipment on a regular basis. Inspect and maintain all tools are in excellent condition.

  • Additional duties as assigned  

 

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Maintenance Technician

Location: Alexandria, VA | Department: | Type: Full Time | Min. Experience: Experienced
x

­­­­­­­­­­­­­­­­­­­­­­­­­­­The purpose of this job description is to communicate the responsibilities and duties associated with the position of MAINTENANCE TECHNICIAN. While the following information should be considered a comprehensive description of this position, it should also be noted that some responsibilities and duties may not be specifically addressed.  Our company emphasizes a team approach and expects

 

GHCM MISSION STATEMENT

To provide quality services to our clients and to assist them in managing and enhancing the value of their asset through our experienced professional management team with our unique policies and procedures, up-to-date financial and management reports, training and leadership skills.

 

GHCM MANAGEMENT APPROACH

Gates Hudson Community Management (GHCM)enjoys the privilege of managing properties for a diverse clientele.  Each client and property is unique, requiring flexibility in our approach to each management assignment in order to accommodate a wide range of ownership objectives.  GHCM provides full service management to its clients.   Each employee should understand the importance and responsibility of the Board of Directors to ensure that their community operates effectively and efficiently.  Use of our Operations and Physical Property Management policies and procedures along with our Facilities Care and Preventive Maintenance programs allow us to ensure complete Board and owner satisfaction.

Position Overview

The MAINTENANCE TECHNICIAN is responsible for maintaining the physical integrity of the property at all times.  This involves insuring a safe and secure living environment for residents, visitors and staff.  It is the MAINTENANCE TECHNICIAN’S duty to anticipate, identify and correct any and all problems involving the property and to implement procedures that will prevent such problems.  An effective program of maintenance is essential in order to:

Maintain a safe environment.

Cultivate resident satisfaction.

Protect the investment of the unit owners.

 

DUTIES AND RESPONSIBILITIES

GHCM, at the Board’s direction, effectively manages the property.  The Managing Agent will assume all responsibilities associated with accomplishing property objectives as set forth by the Association’s Board of Directors and GHCM’s Management Agreement.  The MAINTENANCE TECHNICIAN conducts all business in accordance with the Association’s governing documents and GHCM’s established policies and procedures, all Federal, State, and County Fair Housing Laws, American with Disabilities Act, and all other laws pertaining to housing.

SPECIFIC DUTIES AND RESPONSIBILITIES

Administrative

Meet all reporting deadlines and maintain an activity calendar to ensure that routing and preventive maintenance and general tasks are completed.

Update all logs, manuals and handbooks, as requested by Management.

Maintain systems as established by Management for the property security and accessibility of all keys including master keys, beepers and radio equipment, etc.

Assist in implementing and maintaining an inventory and stock control system to ensure that necessary parts and tools are available for routine maintenance and that over-stocking is avoided; completion of year-end-inventory.

Mark all company-owned equipment and tools with the property name and telephone number.

Provide instruction booklets on all property tools and equipment.

Board Meeting attendance as required by Management Agreement.

Performs any additional duties assigned.

Financial

Ensure the efficient operation of the department within budgeted guidelines.

Ensure compliance with procurement policies to include use of Approved Vendors/Contractors in the performance of daily tasks and expenditure.

Obtain approve from the Portfolio or General Manager for all items or orders of $200.00 or more.

Preparing or approving purchase orders and processing or approving invoices for payment according to GHCM policy.

 

Owner/Resident Relations

Ensure all owners requests and issues are handled in a timely manner and on a priority basis per policy.

Provide constant follow-up on repair orders, staff and contractual and service requests to ensure that all resident situations are satisfactorily and expeditiously resolved.

Promote goodwill among owners, employees, contractors, etc., to include promptly returning all telephone calls.

Serve as the liaison between Management and the residents regarding service requests.

 

Personnel

Recruit and recommend for hire maintenance personnel.

Provide proper technical and policy training along with daily supervision of maintenance mechanics and other maintenance personnel.

Schedule maintenance personnel in conjunction with the Portfolio or General Manger so that maintenance is available for emergency purposes, 24 hours a day, seven days a week.

Maintaining all payroll records to include vacation and sick leave, overtime, etc.; and ensuring payroll information is provided to the General  Manager at a specified time.

Ensure that all maintenance employees report in uniform.

Instruct staff on proper use and guidelines for wearing safety items.

 

Preventive Maintenance

Maintain accurate records regarding preventive maintenance, service requests (received and completed), expenditures, apartment make-ready status, work-in-progress, etc.

Schedule and perform minor and routine maintenance on all appropriate equipment on a regular basis.  Inspects and maintains all tools in excellent condition.

Implement the preventive maintenance program for subject property’s equipment and tools according to GHCM policy and procedure.

 

Routine Maintenance

Ensure that the Repair Order System devised by GHCM is properly implemented.

Perform spot inspections of tickets completed to ensure quality of workmanship in repairs and clean up in common areas.

Ensure the performance of all contractors to contract specifications and advise the Portfolio or General Manager of any shortcomings.

Safety

Conduct regularly scheduled safety meetings with entire staff.

Keep MSDS sheets current and readily accessible.

Maintain thorough knowledge of pertinent laws and EPA and OSHA regulations governing property storage and management of hazardous materials, including solvents, flammables, caustics and refrigerants.

Must be aware of the condition of physical property throughout the community and immediately correct unsafe conditions.

Promote and implement safety and security measures in property maintenance to reduce owner liability and increase resident/employee awareness and protection.

 

ADDITIONAL CLARIFICATIONS RELATED TO SUPERVISION AND WORKING RELATIONSHIPS

 

Central Plant

The Maintenance Technician, in addition to supervising all maintenance personnel, will closely monitor the activities of the central plant.  The Maintenance Technician will ensure all logs are completed as necessary, and shall periodically review and initial said logs.  In addition, monthly inspections of the central plant shall be complete, and check sheets shall be kept on file.  Emphasis will be placed on preventive maintenance measures.  The Maintenance Technician will schedule and patriciate in meetings with central plant contractors, and the Portfolio or General Manager.  Agendas and meeting notes shall be prepared and kept on file for quarterly meetings. The Maintenance Technician shall be directly responsible for the condition for the central plant and equipment and a schedule for maintaining the physical plant.

LICENSES/CERTIFICATION

High school diploma or GED and additional training in electrical systems, plumbing, HVAC or basic computer technology as applicable to the Association.

 

PHYSICAL AND VISUAL ACTIVITIES

Ability to hear and speak well enough to converse verbally over the phone and in-person (expressing or exchanging ideas by means of the spoken or written word). Ability to interpret, evaluate and communicate detailed written or verbal instructions to others accurately and easily.  Able to see well enough to use the computer effectively and read written communications.  Ability to life, push, pull or carry up to 25 pounds for the dissemination of documents, supplies, materials, etc. to various locations throughout the office/facility.  May be required to climb stairs depending on the property structure.

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Maintenance Technician

Location: Hyattsville, MD | Department: | Type: Full Time | Min. Experience: Experienced
x

Gates Hudson is in need of a Maintenance Technician for a property in Hyattsville, MD. The Maintenance Technician will conduct all business in accordance with Gates Hudson’s established policies and procedures, all Federal, State, County and Local Fair Housing Laws, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to multifamily housing 

Gates Hudson Values:  

Loyalty. We form long-lasting, genuine partnerships with each other and our clients.
Expertise. We value and encourage ongoing education, accreditation and experience. Our experience drives results.
Forthcoming. With no hidden agenda, we value transparent and honest relationships.
Superior Service. Personalized service to every customer, every time. No exceptions.
Perspective. We leverage the multidisciplinary and seasoned expertise of our team and reach practical solutions that are tailored to your unique needs.

Duties and Responsibilities: 

  • Spearhead and supervise necessary training for maintenance personnel. 
  • Implement on the job training when applicable. 
  • Coordinate maintenance team into a priority work schedule. 
  • Ensure maintenance coverage includes twenty-four (24) hour emergency services, and monitor the nature of the emergency service.
  • Inform Property Manager of any employee needs or concerns.
  • Assist the team with the turnover/renovation process to ensure apartments are ready for new move-ins and vacancy loss is reduced.

  • Physically inspect property and common areas each morning to detect maintenance problems that require attention.

  • Maintain maintenance shop and storage rooms in an orderly fashion and in compliance with safety regulations.
    Coordinate and complete maintenance requests within 24 hours.
    Perform spot inspections of tickets completed to ensure quality of workmanship in repairs and clean up for both apartments and common areas.
    Work turnover every day, and ensure all apartments are in “rent ready” condition within seven (7) days of move-out.
    Ensure the performance of all contractors to contract specifications and advise the Property Manager of any shortcomings. 
    Work with contractors to obtain quality performance.
    Implement the preventative maintenance program for the property is according to Gates Hudson policy and procedure.
    Schedule and perform routine and preventative maintenance on all appropriate equipment on a regular basis. Inspect and maintain all tools are in excellent condition.

  • Additional duties as assigned  

 

Learn More

Assistant Property Manager

Location: Woodbridge, VA | Department: | Type: Full Time | Min. Experience: Mid Level
x

Gates Hudson is a full service real estate company headquartered in Fairfax, VA. We are looking for an  Assistant Property Manager to join our residential team at a property in Woodbridge, VA.   This position is full time and offers a comprehensive benefit package.  

POSITION OVERVIEW

The assistant property manager is to assist the Property Manager in effectively managing the property.  In the Property Manager’s absence, the assistant property manager will assume all responsibilities associated with accomplishing property objectives as set forth by the Regional Manager and the Property Owner.  In addition, the assistant property manager is directly responsible for maintaining daily, weekly, and monthly reports including accurate reporting of accounts receivable/payable status.

The successful candidate will meet the following requirements:

  • High school degree or equivalent certification required.
  • Must have 2-5 years experience as a Property Manager.
  • Ability to work independently and also as a productive member of a team.
  • Ability to organize and coordinate work efficiently, set priorities, and motivate others to do the same.
  • Ability to work in a fast paced environment and deal effectively with multiple, simultaneous deadlines and projects.
  • Must have excellent written and verbal communications skills.
  • Bilingual (prefered)

Our Comprehensive Benefits Package Includes:

  • Medical and Dental insurance, and other benefits that include Disability and Life Insurance
  • Vacation, Sick Time and Holidays
  • 401(k) with Employer Match
  • Bonus Incentives
  • Apartment Discount

 

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Leasing Consultant

Location: Woodbridge, VA | Department: | Type: Full Time | Min. Experience: Mid Level
x

Gates Hudson, a full-service property management company is seeking a full time Leasing Consultant to join a residential property in Woodbridge, VA.   If you are energetic, detail oriented, and customer service focused, please submit your resume for review.  
 

Gates Hudson Values:

Loyalty. We form long-lasting, genuine partnerships with each other and our clients.
Expertise. We value and encourage ongoing education, accreditation and experience. Our experience drives results.
Forthcoming. With no hidden agenda, we value transparent and honest relationships.
Superior Service. Personalized service to every customer, every time. No exceptions.
Perspective. We leverage the multidisciplinary and seasoned expertise of our team and reach practical solutions that are tailored to your unique needs. 

Essential Duties and Responsibilities Include: 

  • Welcome and tour prospects, qualify, determine wants and needs, professionally present community and specific apartments/condominiums while providing features and benefits.
  • Proactively manage leads, document tours and complete all leasing paperwork.
  • Ensure the entire tour route is in perfect condition.
  • Walk rent readies and check on the status of the vacant units to ensure there is a suitable number of rent ready units and partially accessorized mini model units.
  • Maintain awareness of local market conditions and trends. Contribute ideas to the Manager for marketing property and for improving resident satisfaction.
  • Answer incoming phone calls and handle accordingly whether it is a prospect call or a resident call.
  • Maintain a positive customer service attitude and promote good will among prospects, residents, coworkers and contractors.
  • Address resident concerns and requests on a timely basis to ensure resident satisfaction with management.
  • Receive telephone calls and in-person visits. Answer questions for residents about community, repairs, rent, rules, etc.
  • Ensure all maintenance repairs are handled satisfactorily by contacting residents with completed Service Requests on a weekly basis.
  • Review all notices to vacate to determine the cause of the move-out.  Make sure every attempt is made to save a potential move-out.
  • Conduct periodic inspections with residents upon move-in/move-out.
  • Assist in planning resident functions. Attend functions and participate as host for any functions as directed by the Property Manager.
  • Consistently implement policies of the community.
  • Maintain a professional, yet friendly, atmosphere in the leasing offices and other areas where prospective residents and current residents meet.

  • Ensure the entire tour route to all common area, outdoor recreational facilities, landscaping, laundry room, parking areas, etc. are in perfect condition.

  • Greet and tour prospective new residents, qualify, determine needs and preferences, professionally present community and specific apartments while communicating features and benefits; close the sale.

  • Understand how to incorporate the revenue management software into the sales presentation.

  • Additional duties as assigned  


The successful candidate will meet the following requirements:

  • High school degree or equivalent certification required.
  • At least two years of leasing experience preferred. 
  • Bilingual in Spanish preferred. 
  • Previous customer service experience, leasing and/or sales experience preferred.
  • Must have excellent written and verbal communications skills.
  • Ability to quickly develop rapport with prospective residents.
  • Must be a motivated self-starter with the ability to work well in a team setting and set goals.  
     
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Leasing Consultant

Location: Arlington, VA | Department: | Type: Full Time | Min. Experience: Mid Level
x

Gates Hudson, a full-service property management company is seeking a full time Leasing Consultant to join a residential property in Arlington, VA.   If you are energetic, detail oriented, and customer service focused, please submit your resume for review.  
 

Gates Hudson Values:

Loyalty. We form long-lasting, genuine partnerships with each other and our clients.
Expertise. We value and encourage ongoing education, accreditation and experience. Our experience drives results.
Forthcoming. With no hidden agenda, we value transparent and honest relationships.
Superior Service. Personalized service to every customer, every time. No exceptions.
Perspective. We leverage the multidisciplinary and seasoned expertise of our team and reach practical solutions that are tailored to your unique needs. 

Essential Duties and Responsibilities Include: 

  • Welcome and tour prospects, qualify, determine wants and needs, professionally present community and specific apartments/condominiums while providing features and benefits.
  • Proactively manage leads, document tours and complete all leasing paperwork.
  • Ensure the entire tour route is in perfect condition.
  • Walk rent readies and check on the status of the vacant units to ensure there is a suitable number of rent ready units and partially accessorized mini model units.
  • Maintain awareness of local market conditions and trends. Contribute ideas to the Manager for marketing property and for improving resident satisfaction.
  • Answer incoming phone calls and handle accordingly whether it is a prospect call or a resident call.
  • Maintain a positive customer service attitude and promote good will among prospects, residents, coworkers and contractors.
  • Address resident concerns and requests on a timely basis to ensure resident satisfaction with management.
  • Receive telephone calls and in-person visits. Answer questions for residents about community, repairs, rent, rules, etc.
  • Ensure all maintenance repairs are handled satisfactorily by contacting residents with completed Service Requests on a weekly basis.
  • Review all notices to vacate to determine the cause of the move-out.  Make sure every attempt is made to save a potential move-out.
  • Conduct periodic inspections with residents upon move-in/move-out.
  • Assist in planning resident functions. Attend functions and participate as host for any functions as directed by the Property Manager.
  • Consistently implement policies of the community.
  • Maintain a professional, yet friendly, atmosphere in the leasing offices and other areas where prospective residents and current residents meet.

  • Ensure the entire tour route to all common area, outdoor recreational facilities, landscaping, laundry room, parking areas, etc. are in perfect condition.

  • Greet and tour prospective new residents, qualify, determine needs and preferences, professionally present community and specific apartments while communicating features and benefits; close the sale.

  • Understand how to incorporate the revenue management software into the sales presentation.

  • Additional duties as assigned  


The successful candidate will meet the following requirements:

  • High school degree or equivalent certification required.
  • Bilingual in Spanish
  • Previous customer service experience, leasing and/or sales experience preferred.
  • Must have excellent written and verbal communications skills.
  • Ability to quickly develop rapport with prospective residents.
  • Must be a motivated self-starter with the ability to work well in a team setting and set goals.  
     
Learn More

Lead Concierge

Location: Arlington, VA | Department: | Type: Full Time | Min. Experience: Mid Level
x

Gates Hudson has an opening for a full time Lead Concierge at a condominium located in Washington, DC.  Qualified candidates must be energetic, dynamic, customer service oriented and preferably has previous managerial experience.  

Qualifications:

  • Ability to successfully provide excellent customer service to residents
  • Excellent organizational skills and strong attention to detail
  • Professional demeanor with great verbal and Written communication skills
  • Basic computer Skills
  • Must be a team player with a positive attitude
  • Yardi Knowledge Preferred

As an award winning management company, we place strong emphasis on:

  • Training and educational opportunities
  • Team work
  • Promotion from within
  • Recognized excellence through performance awards
  • Competitive salary, benefits and 401(k).
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Assistant Property Manager

Location: Woodbridge, VA | Department: | Type: Full Time | Min. Experience: Mid Level
x

Position Overview

The Assistant Property Manager is to assist the Property Manager in effectively managing the property. In the Property Manager’s absence, the Assistant Property Manager will assume all responsibilities associated with accomplishing property objectives as set forth by the Regional Manager and the Property Owner. In addition, the Assistant Property Manager is directly responsible for maintaining daily, weekly, ad monthly reports including accurate reporting of accounts receivable status.

Essential Duties and Responsibilities

  • Ensure that Gates Hudson’s strict rental payment polices are implemented and actively pursue delinquent accounts via phone calls, personal visits, etc.,
  • Update on a daily basis all rents, deposits and application fees received from residents.
  • Perform evictions and testify in court in connection with delinquent judgments and possession litigation.
  • Control purchases and utilize the approved vendor lists.
  • Provide supervision and direction to staff on work assignments, training, performance  reviews and disciplinary actions.
  • Prepare office work schedule for Property Manager's approval.
  • Prepare and maintain payroll records and documentation in the absence of the Property Manager.
  • Assist the Property Manager in meeting all reporting deadlines and maintaining an activity calendar to ensure that tasks are complete.
  • Assist the Property Manager in maintaining all office files and records in accordance with Gates Hudson’s policy and standard business practice.
  • Support and assist in resident retention measures as provided by Gates, Hudson and Associates, Inc., policy prior to and for new move-ins, ongoing, etc.,  (Measures include Welcome Packets, New Resident Questionnaires, Turnover Hospitality Cards, resident referrals, etc.).
  • Assist the Property Manager with regular building and ground inspections and provide written reports; prepare and dispatch repair orders as necessary; ensure consistent, positive curb appeal.

Qualifications

  • High School degree or equivalent certification required.
  • Must have 2-5 years experience in Property Management.
  • Landlord/tenant, ADA, and fair housing law.
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Property Administrator

Location: Fairfax, VA | Department: | Type: Full Time | Min. Experience: Mid Level
x

Gates Hudson is in need of a Property Administrator to support our Commercial team at our corporate Fairfax office. This ideal candidate will be a self starter, have the ability to multitask, and be a team player. 

Essential Duties and Responsibilties: 

  • Responsible for all aspects of department work request program (WorkSpeed) used by tenants when assistance in their leased space is required. Create and post to WorkSpeed tenant memos.
  • Work within Nexus invoicing program to accept, code invoices and POs. Assist with any AP/AR issues.
  • Create invoices in Yardi database for services not covered in tenant lease.
  • Create and maintain invoice tracking sheet to track that all invoices are received monthly. Follow up with invoicing party as needed.
  • Create and distribute service contracts, saving to shared department server after execution.
  • Create and maintain service contract analysis for each property.
  • Ensure tenant and vendor COIs are current and input into Yardi and Nexus. Contact tenants / vendors as necessary.
  • Create and distribute notices to members of professional office condo associations, assist with quarterly and annual association meetings. Interact professionally with association members, association attorneys, other associate board/committee members.
  • Generate, print and/or save reports from various programs for use by PM.
  • Assist with all aspects of tenant move in/move out.
  • Maintain property parking programs.
  • Communicate professionally with tenants, vendors, other GH departments and property owners via telephone, email and in person, keeping PM apprised of all interactions.
  • Assist at budget season by obtaining budget year vendor pricing, as directed by PM.
  • Responsible for all aspects of tenant events.
  • Maintaining Commercial department calendars.
  • Responsible for mailings, deliveries, overnight deliveries by Commercial department.
  • Assist Commercial team with general administrative needs and other duties as assigned.

Requirements:

  • Commercial real estate experience.
  • Excellent verbal and writing skills.
  • Experience working with Yardi and/or other real estate software.
  • Ability to work unsupervised.

Expectations:

  • Professional attire and demeaner.
  • Ability to adapt quickly to shift in projects, priorities, tasks.
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Condominium Facilities Manager

Location: Bethesda, MD | Department: | Type: Full Time | Min. Experience: Mid Level
x

 

Community Association Management firm is looking for an experienced Facilities Manager for a large condominium located in Bethesda, MD. Ideal professional must have high school diploma and at least 3 years’ experience in condominium building management. We are looking for a dedicated self-starter that is detail-oriented, with the ability to multi-task and follow through on tasks to completion.

Exceptional customer service, follow up skills, management skills and knowledge of MS Office required. Candidate must have the ability to lead, develop, and supervise a large team. Candidate must have knowledge in electrical systems, plumbing, HVAC. Must have experience in overseeing outdoor pool, tennis courts, and grounds contracts.
Please provide a cover letter with your resume including salary requirements. Only well-qualified candidates will be considered. Background checks conducted, EOE.

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Maintenance Technician

Location: , DC | Department: | Type: Full Time | Min. Experience: Experienced
x

Gates Hudson is in need of a Maintenance Technician for a property in Washington, DC. The Maintenance Technician will conduct all business in accordance with Gates Hudson’s established policies and procedures, all Federal, State, County and Local Fair Housing Laws, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to multifamily housing 

Gates Hudson Values:  

Loyalty. We form long-lasting, genuine partnerships with each other and our clients.
Expertise. We value and encourage ongoing education, accreditation and experience. Our experience drives results.
Forthcoming. With no hidden agenda, we value transparent and honest relationships.
Superior Service. Personalized service to every customer, every time. No exceptions.
Perspective. We leverage the multidisciplinary and seasoned expertise of our team and reach practical solutions that are tailored to your unique needs.

Duties and Responsibilities: 

  • Spearhead and supervise necessary training for maintenance personnel. 
  • Implement on the job training when applicable. 
  • Coordinate maintenance team into a priority work schedule. 
  • Ensure maintenance coverage includes twenty-four (24) hour emergency services, and monitor the nature of the emergency service.
  • Inform Property Manager of any employee needs or concerns.
  • Assist the team with the turnover/renovation process to ensure apartments are ready for new move-ins and vacancy loss is reduced.

  • Physically inspect property and common areas each morning to detect maintenance problems that require attention.

  • Maintain maintenance shop and storage rooms in an orderly fashion and in compliance with safety regulations.
    Coordinate and complete maintenance requests within 24 hours.
    Perform spot inspections of tickets completed to ensure quality of workmanship in repairs and clean up for both apartments and common areas.
    Work turnover every day, and ensure all apartments are in “rent ready” condition within seven (7) days of move-out.
    Ensure the performance of all contractors to contract specifications and advise the Property Manager of any shortcomings. 
    Work with contractors to obtain quality performance.
    Implement the preventative maintenance program for the property is according to Gates Hudson policy and procedure.
    Schedule and perform routine and preventative maintenance on all appropriate equipment on a regular basis. Inspect and maintain all tools are in excellent condition.

  • Additional duties as assigned  

 

Learn More

Maintenance Technician

Location: Forestville, MD | Department: | Type: Full Time | Min. Experience: Experienced
x

Gates Hudson is in need of a Maintenance Technician for a property in Forestville, MD. The Maintenance Technician will conduct all business in accordance with Gates Hudson’s established policies and procedures, all Federal, State, County and Local Fair Housing Laws, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to multifamily housing 

Gates Hudson Values:  

Loyalty. We form long-lasting, genuine partnerships with each other and our clients.
Expertise. We value and encourage ongoing education, accreditation and experience. Our experience drives results.
Forthcoming. With no hidden agenda, we value transparent and honest relationships.
Superior Service. Personalized service to every customer, every time. No exceptions.
Perspective. We leverage the multidisciplinary and seasoned expertise of our team and reach practical solutions that are tailored to your unique needs.

Duties and Responsibilities: 

  • Spearhead and supervise necessary training for maintenance personnel. 
  • Implement on the job training when applicable. 
  • Coordinate maintenance team into a priority work schedule. 
  • Ensure maintenance coverage includes twenty-four (24) hour emergency services, and monitor the nature of the emergency service.
  • Inform Property Manager of any employee needs or concerns.
  • Assist the team with the turnover/renovation process to ensure apartments are ready for new move-ins and vacancy loss is reduced.

  • Physically inspect property and common areas each morning to detect maintenance problems that require attention.

  • Maintain maintenance shop and storage rooms in an orderly fashion and in compliance with safety regulations.
    Coordinate and complete maintenance requests within 24 hours.
    Perform spot inspections of tickets completed to ensure quality of workmanship in repairs and clean up for both apartments and common areas.
    Work turnover every day, and ensure all apartments are in “rent ready” condition within seven (7) days of move-out.
    Ensure the performance of all contractors to contract specifications and advise the Property Manager of any shortcomings. 
    Work with contractors to obtain quality performance.
    Implement the preventative maintenance program for the property is according to Gates Hudson policy and procedure.
    Schedule and perform routine and preventative maintenance on all appropriate equipment on a regular basis. Inspect and maintain all tools are in excellent condition.

  • Additional duties as assigned  

 

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Leasing Consultant

Location: Forestville, MD | Department: | Type: Full Time | Min. Experience: Mid Level
x

Gates Hudson, a full-service property management company is seeking a full time Leasing Consultant to join a residential property in Forestville, MD.   If you are energetic, detail oriented, and customer service focused, please submit your resume for review.  
 

Gates Hudson Values:

Loyalty. We form long-lasting, genuine partnerships with each other and our clients.
Expertise. We value and encourage ongoing education, accreditation and experience. Our experience drives results.
Forthcoming. With no hidden agenda, we value transparent and honest relationships.
Superior Service. Personalized service to every customer, every time. No exceptions.
Perspective. We leverage the multidisciplinary and seasoned expertise of our team and reach practical solutions that are tailored to your unique needs. 

Essential Duties and Responsibilities Include: 

  • Welcome and tour prospects, qualify, determine wants and needs, professionally present community and specific apartments/condominiums while providing features and benefits.
  • Proactively manage leads, document tours and complete all leasing paperwork.
  • Ensure the entire tour route is in perfect condition.
  • Walk rent readies and check on the status of the vacant units to ensure there is a suitable number of rent ready units and partially accessorized mini model units.
  • Maintain awareness of local market conditions and trends. Contribute ideas to the Manager for marketing property and for improving resident satisfaction.
  • Answer incoming phone calls and handle accordingly whether it is a prospect call or a resident call.
  • Maintain a positive customer service attitude and promote good will among prospects, residents, coworkers and contractors.
  • Address resident concerns and requests on a timely basis to ensure resident satisfaction with management.
  • Receive telephone calls and in-person visits. Answer questions for residents about community, repairs, rent, rules, etc.
  • Ensure all maintenance repairs are handled satisfactorily by contacting residents with completed Service Requests on a weekly basis.
  • Review all notices to vacate to determine the cause of the move-out.  Make sure every attempt is made to save a potential move-out.
  • Conduct periodic inspections with residents upon move-in/move-out.
  • Assist in planning resident functions. Attend functions and participate as host for any functions as directed by the Property Manager.
  • Consistently implement policies of the community.
  • Maintain a professional, yet friendly, atmosphere in the leasing offices and other areas where prospective residents and current residents meet.

  • Ensure the entire tour route to all common area, outdoor recreational facilities, landscaping, laundry room, parking areas, etc. are in perfect condition.

  • Greet and tour prospective new residents, qualify, determine needs and preferences, professionally present community and specific apartments while communicating features and benefits; close the sale.

  • Understand how to incorporate the revenue management software into the sales presentation.

  • Additional duties as assigned  


The successful candidate will meet the following requirements:

  • High school degree or equivalent certification required.
  • Bilingual in Spanish (Preferred) 
  • Previous customer service experience, leasing and/or sales experience preferred.
  • Must have excellent written and verbal communications skills.
  • Ability to quickly develop rapport with prospective residents.
  • Must be a motivated self-starter with the ability to work well in a team setting and set goals.  
     
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Leasing Consultant

Location: Capital Heights, MD | Department: | Type: Full Time | Min. Experience: Mid Level
x

Gates Hudson, a full-service property management company is seeking a full time Leasing Consultant to join a residential property in Capital Heights, MD.   If you are energetic, detail oriented, and customer service focused, please submit your resume for review.  
 

Gates Hudson Values:

Loyalty. We form long-lasting, genuine partnerships with each other and our clients.
Expertise. We value and encourage ongoing education, accreditation and experience. Our experience drives results.
Forthcoming. With no hidden agenda, we value transparent and honest relationships.
Superior Service. Personalized service to every customer, every time. No exceptions.
Perspective. We leverage the multidisciplinary and seasoned expertise of our team and reach practical solutions that are tailored to your unique needs. 

Essential Duties and Responsibilities Include: 

  • Welcome and tour prospects, qualify, determine wants and needs, professionally present community and specific apartments/condominiums while providing features and benefits.
  • Proactively manage leads, document tours and complete all leasing paperwork.
  • Ensure the entire tour route is in perfect condition.
  • Walk rent readies and check on the status of the vacant units to ensure there is a suitable number of rent ready units and partially accessorized mini model units.
  • Maintain awareness of local market conditions and trends. Contribute ideas to the Manager for marketing property and for improving resident satisfaction.
  • Answer incoming phone calls and handle accordingly whether it is a prospect call or a resident call.
  • Maintain a positive customer service attitude and promote good will among prospects, residents, coworkers and contractors.
  • Address resident concerns and requests on a timely basis to ensure resident satisfaction with management.
  • Receive telephone calls and in-person visits. Answer questions for residents about community, repairs, rent, rules, etc.
  • Ensure all maintenance repairs are handled satisfactorily by contacting residents with completed Service Requests on a weekly basis.
  • Review all notices to vacate to determine the cause of the move-out.  Make sure every attempt is made to save a potential move-out.
  • Conduct periodic inspections with residents upon move-in/move-out.
  • Assist in planning resident functions. Attend functions and participate as host for any functions as directed by the Property Manager.
  • Consistently implement policies of the community.
  • Maintain a professional, yet friendly, atmosphere in the leasing offices and other areas where prospective residents and current residents meet.

  • Ensure the entire tour route to all common area, outdoor recreational facilities, landscaping, laundry room, parking areas, etc. are in perfect condition.

  • Greet and tour prospective new residents, qualify, determine needs and preferences, professionally present community and specific apartments while communicating features and benefits; close the sale.

  • Understand how to incorporate the revenue management software into the sales presentation.

  • Additional duties as assigned  


The successful candidate will meet the following requirements:

  • High school degree or equivalent certification required.
  • Bilingual in Spanish (Preferred) 
  • Previous customer service experience, leasing and/or sales experience preferred.
  • Must have excellent written and verbal communications skills.
  • Ability to quickly develop rapport with prospective residents.
  • Must be a motivated self-starter with the ability to work well in a team setting and set goals.  
     
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Maintenance Supervisor

Location: Crystal City, VA | Department: | Type: Full Time | Min. Experience: Mid Level
x

Gates Hudson residential is seeking a full time Maintenance Supervisor to support a property in Crystal City, VA.  This role offers a comprehensive benefit package and opportunities for growth.   

 

Duties and Responsibilties: 

  • Maintaining the property including corrective and preventative maintenance measures on property equipment, fixtures, buildings and for safeguarding same. 
  • Will contact a person of authority should any situation warrant an action of decision not included in his or her duties and responsibilities.
  • Conduct all business in accordance with Gates Hudson’s established policies and procedures, all Federal, State, County and Local Fair Housing Laws, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to multifamily housing.
  • Inform maintenance supervisor of any concerns.
  • Promote goodwill among prospects, residents, employees, contractors.
  • Complete all resident requests in a timely manner and on a priority basis per policy. 
  • Provide feedback on service requests to Maintenance Supervisor/Property Manager.
  • Perform turnovers in a timely and efficient manner.
  • Report all major repairs to Maintenance Supervisor/Property Manager prior to any expenditure of funds or contacting an outside contractor.
  • Comply with Work Order System and follow reporting procedures.
  • Provide lists of deficiencies, damage or lease violations within buildings and/or apartments.
  • Provide quality workmanship; be knowledgeable of inventory of frequency used parts and inform Maintenance Supervisor/Property Manager of shortages.
  • Comply with policy for keys, master keys, apartment common area keys.
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Maintenance Technician

Location: Crystal City, VA | Department: | Type: Full Time | Min. Experience: Experienced
x

Gates Hudson is in need of a Maintenance Technician for a property in Crystal City, VA. The Maintenance Technician will conduct all business in accordance with Gates Hudson’s established policies and procedures, all Federal, State, County and Local Fair Housing Laws, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to multifamily housing 

Gates Hudson Values:  

Loyalty. We form long-lasting, genuine partnerships with each other and our clients.
Expertise. We value and encourage ongoing education, accreditation and experience. Our experience drives results.
Forthcoming. With no hidden agenda, we value transparent and honest relationships.
Superior Service. Personalized service to every customer, every time. No exceptions.
Perspective. We leverage the multidisciplinary and seasoned expertise of our team and reach practical solutions that are tailored to your unique needs.

Duties and Responsibilities: 

  • Spearhead and supervise necessary training for maintenance personnel. 
  • Implement on the job training when applicable. 
  • Coordinate maintenance team into a priority work schedule. 
  • Ensure maintenance coverage includes twenty-four (24) hour emergency services, and monitor the nature of the emergency service.
  • Inform Property Manager of any employee needs or concerns.
  • Assist the team with the turnover/renovation process to ensure apartments are ready for new move-ins and vacancy loss is reduced.

  • Physically inspect property and common areas each morning to detect maintenance problems that require attention.

  • Maintain maintenance shop and storage rooms in an orderly fashion and in compliance with safety regulations.
    Coordinate and complete maintenance requests within 24 hours.
    Perform spot inspections of tickets completed to ensure quality of workmanship in repairs and clean up for both apartments and common areas.
    Work turnover every day, and ensure all apartments are in “rent ready” condition within seven (7) days of move-out.
    Ensure the performance of all contractors to contract specifications and advise the Property Manager of any shortcomings. 
    Work with contractors to obtain quality performance.
    Implement the preventative maintenance program for the property is according to Gates Hudson policy and procedure.
    Schedule and perform routine and preventative maintenance on all appropriate equipment on a regular basis. Inspect and maintain all tools are in excellent condition.

  • Additional duties as assigned  

 

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Drywall Technician and Painter

Location: Crystal City, VA | Department: | Type: Full Time | Min. Experience: Entry Level
x

Gates Hudson is looking for a Junior Drywall Technician and Painter to work at a property in Crystal City, VA and assist the onsite Maintenance staff. 

Position Overview:

  • Effectively handle service requests and work orders, correcting the situation within 24 hours at multiple locations.
  • Assess and repair issues including interior and exterior paint, drywall, light carpentry, electrical, plumbing, A/C, HVAC and appliances.
  • Ensure all repairs and services are completed correctly and on schedule.
  • Maintain accurate records regarding preventative maintenance, service requests, work-in-progress, etc.
  • Respond to on-call emergencies.
  • Stay current on all applicable building codes and safety standards.
  • All other duties assigned.

Qualifications:

  • At least 2 years’ experience as a Maintenance Technician, preferably in multi-family.
  • Must be able to perform light carpentry, drywall and painting.
  • Plumbing and electrical repair a plus.
  • Must be available to handle on-call emergency services on an as-needed basis.
  • Must have personal, valid driver’s license, reliable transportation to get to work in order to respond to on-call emergencies.
  • Must have vehicle and own tools. 
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Floating Concierge

Location: Crystal City, VA | Department: | Type: Part Time | Min. Experience: Entry Level
x

Gates Hudson is a full service real estate company headquartered in Fairfax, VA. Our company is looking to add a Full- Time Concierge at multiple properties in the Crystal City, VA area. Candidates for this position must be dynamic, energetic, and must show excellent customer service.  

Qualifications:

  • Ability to successfully provide excellent customer service to residents
  • Excellent organizational skills and strong attention to detail
  • Professional demeanor with great verbal and written communication skills
  • Basic computer Skills
  • Must be a team player with a positive attitude
  • Yardi Knowledge Preferred

As an award winning management company, we place strong emphasis on:

  • Training and educational opportunities
  • Team work
  • Promotion from within
  • Recognized excellence through performance awards
  • Competitive salary, benefits and 401(k).

Please apply for immediate consideration. 

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Administrative Assistant

Location: Fairfax, VA | Department: | Type: Full Time | Min. Experience: Entry Level
x

We are a Premier Community Association Management Firm looking for an Administrative Assistant for our office in Fairfax, VA. Please provided a cover letter with your salary requirements along with your resume. Only candidates that are well qualified will receive a call back. Background checks conducted, EOE.

Primary responsibilities:

The Administrative Assistant duties include but are not limited to, working for Portfolio Managers, assisting each with all administrative and customer service support for our clients. This position requires perceptiveness, interpersonal and organizational skills required to deal effectively with a wide range of people, including senior level executives, property managers, and outside contacts all while providing quality customer service.

The Administrative Assistant is responsible to maintain full working knowledge of all our operating, accounting policies and procedures and Jenark Access modules, intermediate or advanced knowledge of Microsoft Office systems. Knowledge of Excel and Word is a MUST.

The Administrative Assistant is responsible to maintain information for all aspects of providing support to the Portfolio Managers and our clients. This includes customer service, maintaining accurate records and files, utilizing Microsoft Office especially excel in preparing customized reports, and Outlook to respond to customer requests on a daily basis.

Administrative Assistant candidates skill requirements are:

Knowledge of Community Association Management a plus
Reliable and Dependable
Punctual
Proficient in Microsoft Office
Professional verbal and written communication skills
Knowledge of office administration and procedures
Strong attention to detail and accuracy
Effective communication skills, including writing, listening and speaking skills
Superior organizational and time management skills
Ability to multi-task and work under pressure to meet priority deadlines
Team Player

Hours are Monday through Friday from 8:30 a.m. to 5:00 p.m.

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Community Manager

Location: Arlington, VA | Department: | Type: Full Time | Min. Experience: Mid Level
x

Position Overview
Gates Hudson Community Management, at the Board’s direction, effectively manages the property. The Managing Agent will assume all responsibilities associated with accomplishing property objectives as set forth by the Association’s Board of Directors and GHCM’s Management Agreement. The COMMUNITY MANAGER-1 conducts all business in accordance with the Association’s governing documents and GHCM’s established policies and procedures, all Federal, State, and County Fair Housing Laws, American with Disabilities Act, and all other laws pertaining to housing.
Essential Duties and Responsibilities
 Administrative
o Meet all reporting deadlines and maintain an activity calendar to ensure that tasks are completed.
o Maintain all office files and records in accordance with GHCM’s policy and standard business practice.
o Review mail, outside correspondence and inter-company correspondence.
o Provide clerical assistance such as typing, filing, writing of reports, answering telephones, closing out daily reports, etc.
o Board Meeting Attendance as required per Management Agreement.
o Draft the occasional request for proposals from contractors on an as needed basis.
o Submit weekly reports and an updated task list to the Board of Directors.
o Perform any additional duties assigned.
 Financial
o Ensure routine expenditures are consistent with the Association’s owner approved budget.
o Control purchases and utilize the approved vendor lists.
o Process property invoices in accordance with established GHCM’s policy and submit invoices with purchase orders and required reports weekly.
o Maintain records for all transactions conducted on-site.
 Owner/Resident Relations
o Maintain a positive customer service attitude.
o Promote goodwill among owners, residents, coworkers, and contractors/vendors.
o Apply policy in a fair, uniform manner to ensure consistent policy enforcement for all residents.
o Implement the Association’s and GHCM’s policies and procedures regarding Rules and Regulations.
o Ensure that all Owner/Resident requests and issues are handled in a timely manner and on a priority basis per policy (emergencies first; thereafter, first-come, first-served basis).
o Assist with repair order/service request follow-up, e.g., monitoring tickets awaiting parts, ensuring satisfactory completion of repairs.
o Where in-unit resident services are to be bundled and coordinated to save money or for efficiency, service schedules, procedures and costs will be communicated to participating residents and contractors in a timely manner.
 Personnel
o Supervision of onsite staff as applicable and ensures all deadlines are met.
o Prepare the office work schedule for the maintenance staff, front desk staff and other staff as applicable.
o Prepare and maintain payroll records and documentation.
o Develop skills, customer service attitudes, training materials and procedural policies with other contract and/or Association staff.
 Property Maintenance
o Perform regular building and ground inspections and provide written reports; prepare and dispatch repair orders as necessary; ensure consistent, positive curb appeal.
o Supervise contractors to ensure compliance with contract specifications.
o Inspect and test safety and/or access control equipment, including adding contact information and deleting lost or stolen devices.
 Safety
o Provide timely, essential feedback in emergencies and follow-up via written Incident or Accident Reports.
o Promote safety and security measures in property maintenance to reduce owner liability and increase Owner/Resident/Employee protection.
o Maintain an on-call contact system so that emergencies are dealt with promptly and professionally.
Knowledge and Skills
 Must have a strong background in customer service.
 Must be able to clearly convey information through written and verbal communications.
 The Certified Manager of Community Associations (CMCA) designation from the Community Association Institute (CAI) is preferred.
 1-2 years’ experience in Association management or a similar field.
 A college degree is preferred. A High School Diploma is required.
 A driver’s license may be required.
 Maintain full working knowledge of all GHCM operating policies and procedures
 Intermediate or advanced knowledge of Microsoft Office products, specifically Outlook, Word and Excel.
 Maintain full working knowledge of the 3rd party software used by GHCM to include: Jenark, Strongroom Payables Lockbox, Smartwebs Violations and community website/web portal hosts.
 General knowledge of Internet use and using Internet browsers, to include changing/creating passwords and security question answers and bookmarking web addresses.
Physical Demands and Work Environment
 Physical Demands
o Ability to walk property and go up and down flights of stairs depending on the property structure.
o Ability to hear and speak well enough to converse verbally over the phone and in-person (expressing or exchanging ideas by means of the spoken or written word).
o Ability to interpret, evaluate and communicate detailed written or verbal instructions to others accurately and easily.
o Ability to see well enough to use the computer effectively and read written communications.
o Ability to lift, push, pull or carry up to 40 pounds for the dissemination of documents, supplies, materials, packages, etc. to various locations throughout the office/facility.
o Ability to complete general office duties.
 Work Environment
o A professional office environment.
o Uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
o Outdoor environment when inspecting the property.

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Portfolio Accounting Manager

Location: Fairfax, VA | Department: Accounting | Type: Full Time | Min. Experience: Experienced
x

We are currently looking for a Portfolio Accounting Manager to oversee all accounting and financial reporting functions for a portfolio of apartment buildings in the Metro DC area. Must have experience in property management accounting, GL, financial statements, account reconciliation, accruals and strong Excel skills. Accounting or related degree required or equivalent experience required.

Most important qualifications:

  • Property management, accounting experience, and/or public accounting with real estate clients
  • Accounting or related degree
  • Yardi, Entrata or other strong accounting software skills
  • Strong Excel spreadsheet skills
  • Public accounting experience is a plus
  • Knowledge of general ledger, accruals and adjusting journal entries
  • Experience with account reconciliation and financial statement analysis
  • Good communications, project management and customer service skills

This highly visible position will work directly with owners, outside CPA firms, lenders & asset managers of managed properties to handle all accounting and financial matters of the properties. This position will help transition new properties, analyze accounts, assist with year-end audit preparation, prepare owner distributions and review financial statements. 

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Part Time Weekend Concierge

Location: Arlington, VA | Department: | Type: Part Time | Min. Experience: Entry Level
x

Gates Hudson has an opening for a part time concierge for a condominium in Washington, DC.  The ideal candidate for this position will have previous concierge experience working as a concierge, must be energetic, dynamic, and customer service oriented. The Part Time Concierge must be available on Sundays from 7am-3pm or 3pm-11pm.

 

Qualifications:

  • Ability to successfully provide excellent customer service to residents
  • Excellent organizational skills and strong attention to detail
  • Professional demeanor with great verbal and Written communication skills
  • Basic computer Skills
  • Must be a team player with a positive attitude
  • Yardi Knowledge Preferred

As an award winning management company, we place strong emphasis on:

  • Training and educational opportunities
  • Team work
  • Promotion from within
  • Recognized excellence through performance awards
  • Competitive pay


 

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Assistant Property Manager

Location: Forestville, MD | Department: | Type: Full Time | Min. Experience: Mid Level
x

Gates Hudson is a full service real estate company headquartered in Fairfax, VA. We are looking for an  Assistant Property Manager to join our residential team at a property in Forestville, MD.   This position is full time and offers a comprehensive benefit package.  

POSITION OVERVIEW

The assistant property manager is to assist the Property Manager in effectively managing the property.  In the Property Manager’s absence, the assistant property manager will assume all responsibilities associated with accomplishing property objectives as set forth by the Regional Manager and the Property Owner.  In addition, the assistant property manager is directly responsible for maintaining daily, weekly, and monthly reports including accurate reporting of accounts receivable/payable status.

The successful candidate will meet the following requirements:

  • High school degree or equivalent certification required.
  • Must have 2-5 years experience as an Assistant Property Manager.
  • Ability to work independently and also as a productive member of a team.
  • Ability to organize and coordinate work efficiently, set priorities, and motivate others to do the same.
  • Ability to work in a fast paced environment and deal effectively with multiple, simultaneous deadlines and projects.
  • Must have excellent written and verbal communications skills.
  • Bilingual (prefered)

Our Comprehensive Benefits Package Includes:

  • Medical and Dental insurance, and other benefits that include Disability and Life Insurance
  • Vacation, Sick Time and Holidays
  • 401(k) with Employer Match
  • Bonus Incentives
  • Apartment Discount

 

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Maintenance Supervisor

Location: Forestville, MD | Department: | Type: Full Time | Min. Experience: Mid Level
x

Gates Hudson residential is seeking a full time Maintenance Technician to support a property in Forestville, MD.  This role offers a comprehensive benefit package and opportunities for growth.   

 

Duties and Responsibilties: 

  • Maintaining the property including corrective and preventative maintenance measures on property equipment, fixtures, buildings and for safeguarding same. 
  • Will contact a person of authority should any situation warrant an action of decision not included in his or her duties and responsibilities.
  • Conduct all business in accordance with Gates Hudson’s established policies and procedures, all Federal, State, County and Local Fair Housing Laws, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to multifamily housing.
  • Inform maintenance supervisor of any concerns.
  • Promote goodwill among prospects, residents, employees, contractors.
  • Complete all resident requests in a timely manner and on a priority basis per policy. 
  • Provide feedback on service requests to Maintenance Supervisor/Property Manager.
  • Perform turnovers in a timely and efficient manner.
  • Report all major repairs to Property Manager prior to any expenditure of funds or contacting an outside contractor.
  • Comply with Work Order System and follow reporting procedures.
  • Provide lists of deficiencies, damage or lease violations within buildings and/or apartments.
  • Provide quality workmanship; be knowledgeable of inventory of frequency used parts and inform Maintenance Supervisor/Property Manager of shortages.
  • Comply with policy for keys, master keys, apartment common area keys.
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Security Patrol

Location: Bethesda, MD | Department: | Type: Full Time | Min. Experience: Mid Level
x

Gates Hudson is hiring for a Security Patrol for a condominium property in Bethesda, MD.

The Security Patrol must be willing to work the following shifts: 
Monday-Friday 12:00am-8:00am

The ideal Security Patrol will have experience working at residential buildings/Communities. 

Job Responsibilities:

Secures premises, residents and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings, equipment, and access points; permitting entry. Prevents losses and damage by reporting irregularities; informing violators of policy and procedures.

Background checks conducted, EOE

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Assistant Property Manager

Location: Arlington, VA | Department: | Type: Full Time | Min. Experience: Mid Level
x

Gates Hudson is a full service real estate company headquartered in Fairfax, VA. We are looking for an  Assistant Property Manager to join our residential team at a property in Arlington, VA.   This position is full time and offers a comprehensive benefit package.  

POSITION OVERVIEW

The assistant property manager is to assist the Property Manager in effectively managing the property.  In the Property Manager’s absence, the assistant property manager will assume all responsibilities associated with accomplishing property objectives as set forth by the Regional Manager and the Property Owner.  In addition, the assistant property manager is directly responsible for maintaining daily, weekly, and monthly reports including accurate reporting of accounts receivable/payable status.

The successful candidate will meet the following requirements:

  • High school degree or equivalent certification required.
  • Must have 2-5 years experience as a Property Manager.
  • Ability to work independently and also as a productive member of a team.
  • Ability to organize and coordinate work efficiently, set priorities, and motivate others to do the same.
  • Ability to work in a fast paced environment and deal effectively with multiple, simultaneous deadlines and projects.
  • Must have excellent written and verbal communications skills.
  • Bilingual (prefered)

Our Comprehensive Benefits Package Includes:

  • Medical and Dental insurance, and other benefits that include Disability and Life Insurance
  • Vacation, Sick Time and Holidays
  • 401(k) with Employer Match
  • Bonus Incentives
  • Apartment Discount

 

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